Your Free Guide to LIHEAP

You will learn about:

Your Free Guide to LIHEAP

You will learn about:
  • All the different ways to apply for LIHEAP in your state
  • The requirements you need to meet to get LIHEAP benefits
  • How to contact your state's LIHEAP program and more!

178 min – Estimated reading time

Your Free Guide to LIHEAP

Your Free Guide to LIHEAP

COVID-19 and LIHEAP

In response to the COVID-19 (Coronavirus) pandemic, Congress passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act into law. The law provides $900 million in additional funding for the Low Income Home Energy Assistance Program (LIHEAP) to help Americans struggling to pay their utility bills. 

The additional funds are available through September 2021. The funding is divided among the 50 states, the District of Columbia, the five U.S. territories and American tribes and tribal organizations.

States, territories and tribes can use funds to help residents with healing, cooling, energy emergencies, weatherization assistance, as well as administrative costs to run the program. Additionally, some locations have extended their application deadlines to allow more residents to access the program. 

Office Closings Due to COVID-19

To further prevent the spread of COVID-19 and limit in-person contact, many offices are closed throughout the country. However, many locations are permitting online applications and installing drop boxes at offices so program participants can drop off paper applications. Refer to the table “State and Territory LIHEAP Contact Information” to find contact information for your nearest LIHEAP office.

Stimulus Checks and LIHEAP Income Eligibility

Supplemental payments from the CARES Act, also referred to as stimulus checks, are not considered as income when determining an applicant’s LIHEAP eligibility. Any approved future stimulus checks may be for different amounts.

Utility Disconnection Suspensions

Several locations have suspended utility disconnections during the COVID-19 pandemic. Contact your local LIHEAP office to inquire about active utility disconnection suspensions. Refer to the table “State and Territory LIHEAP Contact Information” to find your LIHEAP office’s contact information.

What is the Low Income Home Energy Assistance Program (LIHEAP)?

The Low Income Home Energy Assistance Program (LIHEAP) helps low-income families and individuals pay their utility bills. This federal benefits program is operated separately in each state, U.S. territory and Native American tribes. The LIHEAP program may have a different name depending on the state or territory. Specific services and benefits also vary in each location depending on climate or region, fuel needs and home type.

LIHEAP provides both emergency and non-emergency assistance to qualified applicants. Through the program, residents receive help paying their energy bills. They may even qualify for the Weatherization Assistance Program (WAP), which is a sister program that provides services designed to improve a home’s energy efficiency. 

For a more detailed description of LIHEAP benefits, refer to the section “LIHEAP Benefits.”

Eligibility for LIHEAP depends on household size and income, citizenship, residency and energy needs. Non-citizens may also be eligible for the program as long as they can prove their status as a qualified alien or permanent resident of the U.S.

Most states, territories and tribal agencies distribute LIHEAP funds on a first-come, first-served basis. Once a location runs out of funding for the program, it will close and applications will no longer be accepted.

Anyone interested in LIHEAP must apply with their state, territory or tribe’s local agency. Depending on location, individuals may be able to apply in one or more of the following ways:

  • Online
  • In person
  • By mail
  • By phone
  • By fax
  • By email

For more information on how to apply for the program, refer to the table “How to Apply for LIHEAP in Each State and Territory.”

Basic LIHEAP Eligibility

All 50 states, the District of Columbia, over 150 tribes and tribal organizations and the US Territories Guam, American Samoa, Northern Mariana Islands, Puerto Rico and the US Virgin Islands receive LIHEAP grants each year. Applicants in each location must meet the following requirements: 

  • Income maximum
  • Residency
  • Citizenship
  • Assets limit (in some locations)

Alternatively, applicants who already receive another form of government assistance may automatically qualify for LIHEAP assistance. This is known as “categorical” eligibility. 

Eligibility for LIHEAP is primarily based on household income. The income requirements vary by location based on the cost of living in the area and the size of the household.

Under federal law, applicants must have incomes at or below 150 percent of the federal poverty level (FPL). However, the FPL income maximum may be higher in states where 60 percent of the medium income is higher than 150 percent of the FPL. Some states and territories use 60 percent of the state’s median income to determine eligibility. 

No matter what the location uses as the maximum income level, the limit will depend on the size of the household. For a breakdown of maximum income levels by household size in each state and territory, refer to the “Income Guidelines” section of this guide.

Federal LIHEAP Contact Information

While each state, territory and tribal council oversees each individual program, there is a federal LIHEAP office that oversees the entire program. 

Mailing address: Low Income Home Energy Assistance Program (LIHEAP)
HHS, Administration For Children and Families
Office of Community Services, Division of Energy Assistance
Mary E. Switzer Building, 5th Floor West
330 C Street, SW
Washington, D.C. 20201

Phone Number: (202) 401-9351

Fax Number: (202) 401-5661

State and Territory LIHEAP Contact Information

Select Your State or Territory:

Program NamePhone NumberOffice Directory

Alabama
Low-Income Home Energy Assistance Program (LIHEAP)334-353-3375https://adeca.alabama.gov/Divisions/energy/liap/Documents/LIHEAP%20map.pdf

Alaska
Heating Assistance Program (HAP)800-470-3058
907-465-3058 (Juneau)
http://dhss.alaska.gov/dpa/Pages/contacts.aspx

American Samoa
Low-Income Home Energy Assistance Program (LIHEAP)684-699-1101 or 1102

Arizona
Utility Assistance Program480-262-7997https://des.az.gov/services/basic-needs/community-action-agencies

Arkansas
Low Income Home Energy Assistance Program (LIHEAP)501-682-0842https://humanservices.arkansas.gov/images/uploads/dco/CommunityActionAgencies2020.pdf

California
Low Income Home Energy Assistance Program (LIHEAP)866-675-6623
https://www.csd.ca.gov/Pages/FindServicesInYourArea.aspx

Colorado
Low-income Energy Assistance Program (LEAP)303-861-0337https://www.colorado.gov/pacific/cdhs/contact-your-county
Commonwealth of the Northern Mariana Islands (CNMI)Low Income Home Energy Assistance Program (LIHEAP)670-287-1475http://www.dcca.gov.mp/contact/

Connecticut
Connecticut Energy Assistance Program (CEAP)800-842-1132

OR
2-1-1
http://www.cafca.org/our-network

Delaware
Delaware Energy Assistance Program (DEAP)302- 255-9875https://www.dhss.delaware.gov/dhss/dssc/ofclocations.html

District of Columbia
Low Income Home Energy Assistance Program (LIHEAP)202-535-2600
OR
3-1-1
https://dc.gov/agency/department-energy-environment



Florida


Low Income Home Energy Assistance Program (LIHEAP)
Contact your local provider using the contact directory in the next columnhttps://floridajobs.org/community-planning-and-development/community-services/low-income-home-energy-assistance-program/contact-your-local-liheap-provider-for-help
GeorgiaEnergy Assistance Program (EAP)1-877-423-4746https://dfcs.georgia.gov/locations
GuamWeatherization Assistance Program671-646-4361http://energy.guam.gov/

Hawaii
Low Income Home Energy Assistance Program (LIHEAP)1-808-586-5740https://humanservices.hawaii.gov/wp-content/uploads/2020/05/LIHEAP-Application-Cover-Letter-2020-1.pdf

Idaho
Low Income Home Energy Assistance Program (LIHEAP)877-456-1233 or 2-1-1https://www.capai.org/liheap

Illinois
Low Income Home Energy Assistance Program (LIHEAP)877-411- 9276https://www2.illinois.gov/dceo/CommunityServices/HomeWeatherization/CommunityActionAgencies/Pages/default.aspx

Indiana
Low Income Home Energy Assistance Program (EAP)800-872-0371 
OR
2-1-1 for immediate / emergency assistance
https://www.in.gov/ihcda/files/Local%20Intake%20Sites%20by%20County%202019-2020.pdf

Iowa
Low Income Home Energy Assistance Program (LIHEAP)515-242-5655 
OR

2-1-1
https://humanrights.iowa.gov/dcaa/where-apply

Kansas
Low Income Energy Assistance Program (LIEAP)888-432-0043http://www.dcf.ks.gov/services/Pages/DCFOfficeLocatorMap.aspx

Kentucky
Low Income Home Energy Assistance Program (LIHEAP)800-456-3452https://prd.webapps.chfs.ky.gov/Office_Phone/


Louisiana

Low Income Home Energy Assistance Program (LIHEAP)
225-754-1452https://www.lhc.la.gov/hubfs/Document%20Libraries/Energy%20Assistance/LIHEAP_Provider_Directory_-Revised%2006%2008%202020.pdf

Maine
Home Energy Assistance Program (HEAP)800-452-4668http://www.mainehousing.org/programs-services/energy/liheap-agency-contacts

Maryland
Maryland Energy Assistance Program (MEAP) for heating assistance
Electric Universal Service Program (EUSP) for current electric bills
Arrearage Retirement  Assistance for large, past due electric and gas bills  
410-767-5324https://dhs.maryland.gov/office-of-home-energy-programs/local-home-energy-program-office/

Massachusetts
Low Income Home Energy Assistance Program (LIHEAP)800-632-8175https://hedfuel.azurewebsites.net/

Michigan
Michigan Energy Assistance Program (MEAP)800-292-9555
OR
2-1-1
https://www.michigan.gov/mdhhs/0,5885,7-339-73970_5461—,00.html


Minnesota

Energy Assistance Program (EAP)
1-800-657-3710https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/eap-provider.jsp

Mississippi
Low Income Home Energy Assistance Program (LIHEAP)800-421-0762
601-359-4500
https://www.mdhs.ms.gov/local-service-agency/

Missouri
Low Income Home Energy Assistance Program (LIHEAP)573-751-3178https://dss.mo.gov/fsd/energy-assistance/liheap-contractor-supplier-information/

Montana

Low Income Energy Assistance Program (LIEAP)

833-317-1080
https://dphhs.mt.gov/hcsd/energyassistance/lieapofficeshttps://dphhs.mt.gov/hcsd/energyassistance/lieapoffices#718048042-tribal-energy-assistance-offices

Nebraska
Low Income Home Energy Assistance Program (LIHEAP)402-471-3121 (DHHS)
800-383-4278 (applications)
http://dhhs.ne.gov/Pages/Public-Assistance-Offices.aspx

Nevada
Energy Assistance Program (EAP)800-992-0900
OR 2-1-1
https://dwss.nv.gov/Contact/Welfare/

New Hampshire

Electric Assistance Program (EAP)
603-271-8317 https://www.nh.gov/osi/energy/programs/fuel-assistance/agencies.htm


New Jersey

Low Income Home Energy Assistance Program (LIHEAP)

800-510-3102
https://www.nj.gov/dca/divisions/dhcr/offices/agencydirectorylist.html


New Mexico
Low Income Home Energy Assistance Program (LIHEAP)800-283-4465https://www.hsd.state.nm.us/LookingForAssistance/Field_Offices_1.aspx
New YorkHome Energy Assistance Program (HEAP)800-342-3009https://otda.ny.gov/programs/heap/contacts/

North Carolina
Low-Income Energy Assistance Program (LIEAP)866-719-0141https://www.ncdhhs.gov/divisions/dss/local-county-social-services-offices

North Dakota
Low Income Home Energy Assistance Program (LIHEAP)800 755-2716 https://www.nd.gov/dhs/locations/countysocialserv/index.html

Ohio
Home Energy Assistance Program (HEAP)800-282-0880https://development.ohio.gov/is/is_heapsummer_prov.htm


Oklahoma

Low Income Home Energy Assistance Program (LIHEAP)

405-521-3444
http://www.okdhs.org/countyoffices/Pages/default.aspx


Oregon

Low Income Home Energy Assistance Program (LIHEAP)

1-800-453-5511 

https://www.oregon.gov/ohcs/energy-weatherization/Pages/utility-bill-payment-assistance.aspx


Pennsylvania

Low Income Home Energy Assistance Program (LIHEAP)

866-857-7095 
https://www.dhs.pa.gov/Services/Assistance/Pages/CAO-Contact.aspx


Puerto Rico

Programa Subsidio de Energía

787-289-7600
https://spnavigation.respondcrm.com/AppViewer.html?q=https://311prkb.respondcrm.com/respondweb/Directorio%20de%20Agencia%20(ADSEF)/ADSEF-000-Directorio%20de%20Agencia.pdf

Rhode Island
Home Energy Assistance Program (HEAP)401-462-6419https://www.ricommunityaction.org/member-services/default.aspx

South Carolina
Low Income Home Energy Assistance Program (LIHEAP)803-734-0662http://oeo.sc.gov/help.html

South Dakota
Low Income Energy Assistance 605-773-3766
OR
800-233-8503
https://dss.sd.gov/findyourlocaloffice/

Tennessee
Low Income Home Energy Assistance Program (LIHEAP)615-815-2042https://thda.maps.arcgis.com/apps/MapSeries/index.html?appid=d8eaf5603bc14aafa699d08c4d317e8d


Texas
Comprehensive Energy Assistance Program (CEAP)877-399-8939
OR
877-541-7905
https://www.tdhca.state.tx.us/texans.htm


U.S. Virgin Islands

Energy Assistance Program (EAP)
St. Thomas:340-774-0930
St. Croix: 340-718-2980
St. John: 340-776-6334
http://www.dhs.gov.vi/contact/index.html

Utah
Home Energy Assistance Target (HEAT) Program877-488-3233
888-346-3162 (Spanish)
https://jobs.utah.gov/housing/scso/seal/offices.html

Vermont
Fuel Assistance800-479-6151
https://dcf.vermont.gov/esd/contact-us/districts

Virginia
Energy Assistance (EA)800-230-6977https://www.dss.virginia.gov/localagency/index.cgi

Washington
Low Income Home Energy Assistance Program (LIHEAP)360-725-2857https://fortress.wa.gov/com/liheappublic/map.aspx

West Virginia
Low Income Energy Assistance Program (LIEAP)800-642-8589https://dhhr.wv.gov/bcf/Pages/MapList.aspx

Wisconsin
Wisconsin Home Energy Assistance Program (WHEAP)866-432-8947http://homeenergyplus.wi.gov/section.asp?linkid=119&locid=25

Wyoming
Low Income Energy Assistance Program (LIEAP)800-246-4221https://dfs.wyo.gov/about/contact-us/

Tribal LIHEAP Contact Information

Currently, more than 150 tribes and tribal organizations participate in LIHEAP throughout the United States. Find a list of all participating tribes and corresponding contact information on the Office of Community Services’ Tribal Contact Page here: https://www.acf.hhs.gov/ocs/liheap-tribal-contact-listing

LIHEAP vs. Weatherization Assistance Program (WAP)

Both LIHEAP and the Weatherization Assistance Program (WAP) help renters and homeowners save money on energy costs. However, they have some key differences in benefits and services. 

While LIHEAP helps low-income families pay for their heating and cooling bills, WAP helps them pay for improvements and repairs to make the home more energy-efficient. The program provides financial assistance to fix leaks, add insulation and install energy-efficient windows. Learn more about WAP and get a full list of its weatherization services in the “Weatherization Assistance Program” section of this guide.

LIHEAP Eligibility

To receive energy assistance through LIHEAP in any state, territory or tribe, you must meet the program’s eligibility requirements. Continue reading the following sections to learn more about the program rules.

Income Guidelines

Applicants must meet the income requirements in their state or territory in order to receive assistance through LIHEAP. Income limits vary by location to adjust for cost of living differences. The table below lists the maximum yearly income limits based on the size of the household for families in states and territories. 

Note: Income limits for tribal territories are set by each tribal LIHEAP agency. They must fall within the federal minimum and maximum income limits allowed by law. They cannot be set below 110 percent of the FPG. To find income limits for tribal territories, contact your tribe’s LIHEAP office. Refer to the section “Tribal LIHEAP Contact Information” for contact information.

Select Your State:

12345678For each add’l member add
AL*$1,561$2,113$2,666$3,218$3,771$4,323$4,876$5,428$552
AK*$1,993$2,693$3,393$4,093$4,793$5,493$6,193$6,893Approximately $700
ASValues are not available online. Please contact your local agency (find contact information here).
AZ$7,656$10,344$13,032$15,720$18,408$21,096$23,784$26,472$2,688
AR$20,352$26,616$32,880$39,300$46,020$52,740$59,460$66,180$6,720
CA*$2,296.93$3,003.67$3,710.42$4,417.17$5,123.91$5,830.66$5,963.18$6,095.69Approximately$133
CO*$2,619$3,425$4,231$5,038$5,884$6,650$6,801$6,952$151
CNMIValues are not available online. Please contact your local agency (find contact information here.)
CT$37,645$49,228$60,811$72,394$83,977$95,560$97,732$99,904N/A
DC$37,575$49,137$60,698$72,260$83,822$95,383$97,551$99,719N/A
DE*$2,082$2,818$3,555$4,292$5,028$5,765$6,502$7,238Approximately
$725
FL$19,140$25,860$32,580$39,300$46,020$52,740$59,460$66,180$6,720
GA$22,839$29,866$36,894$43,921$50,948$57,976$59,293$60,611N/A
GUValues are not available online. Please contact your local agency (find contact information here)
HI$22,020$29,745$37,470 $45,195 $52,920 $60,645$68,370$76,095 $7,725
ID$18,735$25,365$31,995$38,625$45,255$51,885$58,515$65,145$6,630
IL$25,520$34,480$43,440$52,400$61,360$70,320$79,280$88,240$8,840
IN$25,961$33,949$41,937$49,925$57,913$65,901$67,399$68,897N/A
IA$22,330$30,170$38.010$45,850$53,690$61,530$69,370$77,210$7,840
KS*$1,354$1,832$2,311$2,790$3,269$3,748$4,227$4,705$479
KY*$2,020$2,641$3,263$3,885$4,506$5,128$5,244$5,361N/A
LA*$2,066$2,702$3,338$3,937$4,609$5,245$5,364$5,483N/A
ME$28,133$36,789$45,445$54,101$62,757$71,413$73,036$74,659N/A
MD*$1,861$2,515$3,168$3,821$4,475$5,128$5,781$6,435$654
MA$39,105$51,137$63,169$75,201$87,233$99,265$101,521$103,777N/A
MI*$1,5180$2,058$2,598$3,138$3,678$4,218$4,758$5,298$540
MN**$7,066$9,240$11,415$13,589$15,763$17,937$18,345$18,753N/A
MS$7,656$10,344$13,032$15,720$18,408$21,096$23,784$26,472$2,688
MO$17,226$23,274$29,323$35,370$41,418$47,466$53,514$59,563$6,049
MT$26,616$34,805$42,995$51,184$59,373$67,563$69,098$70,634$6,720
NE$16,588$22,412$28,236$34,060$39,884$45,708$51,532$57,356N/A
NV*$1,595$2,155$2,715$3,275$3,835$4,395$4,955$5,515$560
NH$25,520$34,480$43,440$52,400$61,360$70,320$79,280$88,240Contact local Community Action Agency: https://www.nh.gov/osi/energy/programs/fuel-assistance/agencies.htm 
NJ*$2,127$2,873$3,620$4,367$5,113$5,860$6,607$7,353$185
NM*$1,596$2,156$2,715$3,836$4,395$4,395$4,956$5,516$561
NY*$2,610$3,413$4,216$5,019$5,822$6,625$6,775$6,926$560
NC*$1,382$1,868$2,353$2,838$3,324$3,809$4,294$4,780Click here: https://files.nc.gov/ncdhhs/documents/files/dss/cip_lieap/Low-Income-Energy-Assistance-Income-Levels-Based-on-130–of-Federal-Poverty.pdf 
ND$31,443$41,118$50,792$60,467$70,142$79,816$81,630$83,444N/A
OH$22,330$30,170$38,010$45,850$53,690$61,530$69,370$77,210$7,840
OK$16,588$22,412$28,236$34,060$39,884$45,708$51,532$57,356$5,824
OR$25,983$33,978$41,973$49,967$57,962$65,957$67,456$68,955$1,499 
PA$19,140$25,860$32,580$39,300$46,020$52,740$59,460$66,180$6,720
PR*$6,983$9,262$11,541$13,820$16,099$18,378$20,657$22,936$2,279
RI$32,265$42,193$52,120$62,048$71,976$81,903$83,765$85,626N/A
SC$19,140$25,860$32,580$39,300$46,020$52,740$59,460$66,180$6,720
SD**$6,380$8,620$10,860$12,969$15,044$17,119$17,508$18,898Click here: https://dss.sd.gov/economicassistance/energyassistance/lowincome.aspx 
TN$18,735$25,365$31,995$38,625$45,255$51,885$58,515$65,145$6,630
TX$19,140$25,860$32,580$39,300$46,020$52,740$59,460$66,180$6,720
USVISingle-person household cannot exceed $25,000. Households of two or more cannot exceed $40,000.
UT*$1,595$2,155$2,715$3,275$3,835$4,395$4,955$5,515$560
VT$1,967$2,658$3,349$4,039$4,730$5,421$6,111$6,802$690 
VT (crisis)$2,126$2,874$3,620$4,366$5,114$5,860$6,606$7,354$746 
VA$16,588$22,412$28,236$34,060$39,884$45,708$51,532$57,356$5,824
WA$19,140$25,860$32,580$39,300$46,020$52,740$59,460$66,180Click here: https://deptofcommerce.app.box.com/s/3fp0xz4y2x2p4hedw9ww4sk7ma36srlx 
WV*$1,931$2,525$3,119$3,713$4,307$4,901$5,495$6,089$594
WI$29,881$39,076$48,270$57,464$66,658$75,852$77,576$79,300N/A
WY$27,082$35,414$43,747$52,080$60,413$68,746$70,308$71,870Click here:
https://www.lieapwyo.org/incomeguidelines.html

Residency Guidelines

To receive assistance through LIHEAP, you must apply in your current state, territory or tribe. During the application process, you may need to prove your residency in order to be considered for the program. Refer to the “Documents Needed to Apply for LIHEAP” section of this guide for a list of documents that prove residency. 

Citizenship Guidelines

LIHEAP is open to U.S. citizens and qualified nonresidents. The following groups of individuals are determined to be qualified nonresidents:

  • Lawful permanent residents (i.e. individuals who hold green cards)
  • Refugees
  • Asylees
  • Individuals paroled into the U.S. for at least one year
  • Individuals whose deportation has been withheld
  • Individuals granted conditional entry
  • Battered nonresidents, their spouses, children or parents

If you fall into any of the groups listed above, you will need to submit documents that prove your qualified status. Your household must have at least one citizen or qualified nonresident. If your household has one or more ineligible members, you will not be denied into LIHEAP based on this factor. 

Find a list of acceptable documents for noncitizens in the section “Documents Needed to Apply for LIHEAP.”

Asset Guidelines

Some locations consider assets above a certain level as part of your income when determining your eligibility for LIHEAP. Assets are anything of monetary value that you own or pay into, like bank accounts. Each location is responsible for determining which assets are used during the application process. The following assets may be considered:

  • Cash
  • Checking and savings accounts
  • Stocks
  • Bonds
  • IRAs
  • 401ks
  • Additional property, like vacation homes and investment properties

Additionally, there are many types of assets that are often excluded by states, territories and tribes that use assets as part of the LIHEAP application process. The most common asset exclusions are:

  • Your primary residence and property on which it stands
  • One vehicle
  • Households furnishings
  • Jointly owned resources
  • Student loans or grants
  • Burial accounts

If you live in one of the following states, you are required to pass an assets test:

  • Arkansas: Elderly households (those with at least one member age 60 or older) can have higher assets. 
  • Connecticut: Homeowners can have up to $15,000 in liquid assets. Assets include money in checking or savings accounts, CD’s, stocks or shares, bonds, annuities and certificates of deposit. Individual retirement accounts (IRAs) will be counted only for household members who are 59-and-one-half years of age or older. Renters and other types of households can have up to $12,000 in liquid assets. If you have more assets than these limits, but still fall under the income limit when your income and assets are added together, you may still be eligible.
  • Kentucky: Liquid assets cannot exceed $2,000. If the household has at least one member 60 years of age or older, or at least one disabled member, liquid assets cannot exceed $3,000. If any household member suffers from an illness that requires more liquid assets to pay medical expenses, liquid assets cannot exceed $4,000.
  • Missouri: Assets cannot exceed $3,000.
  • Montana: Liquid assets of a single-person household cannot exceed $10,931. For two-member households, liquid assets cannot exceed $16,400. Each additional member can have no more than $1,094 in liquid assets. The maximum amount of liquid assets a household can have is $21,870.
  • North Carolina: Liquid assets cannot exceed $2,250. 
  • Oklahoma: Liquid assets of a single-person household cannot exceed $2,000. For two-member households, liquid assets cannot exceed $3,000. Each additional member can have no more than $50 in cash, checking or savings accounts, stocks, bonds or certificates of deposit. 

Categorical Eligibility

You may automatically qualify for LIHEAP assistance if you currently receive benefits from any of the following federal assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Temporary Assistance for Needy Families (TANF)
  • Supplemental Security Income (SSI)
  • Some needs-tested Veteran Benefits

Note that not every location uses this guideline when determining eligibility for LIHEAP. Contact your state, territory or tribal LIHEAP agency to inquire about categorical qualifications. Please refer to the section “State and Territory LIHEAP Contact Information” to find LIHEAP program contact details. 

Additional Requirements by Location

Since LIHEAP is operated individually in each location, there are some specific program requirements that certain locations may use. Please refer to the section “State and Territory LIHEAP Contact Information” to find LIHEAP program contact details.

LIHEAP Benefits

Households may receive two types of benefits through LIHEAP:

  • Standard energy assistance
  • Emergency energy assistance

Both types of assistance are available in all locations that offer LIHEAP. The type and total amount of benefits a household receives may depend on one or more of the following factors:

  • Household size
  • House type
  • Energy cost
  • Climate or region
  • Individual bill amounts
  • Energy burden
  • Energy needs

Regular Energy Assistance

Households that need help paying their heating or cooling bills apply for regular energy assistance through LIHEAP. This type of benefit comes in the form of a one-time payment toward utility costs. It is paid directly to the utility company on behalf of the program participant. 

Regular energy assistance benefits will not cover the total cost of a household’s utility bills. Households that qualify for assistance will receive the one-time payment for the most pertinent utility bill. This depends on the climate and region. For example, participants living in a cold climate will receive this payment toward heating costs as the temperature drops.

Emergency Energy Assistance

Also known as crisis assistance, this type of benefit is provided to households that are experiencing an energy emergency. Applicants who are experiencing one of the following situations may qualify for emergency LIHEAP benefits:

  • Received a disconnect notice from the utility company 
  • Are at risk of running out of fuel
  • Had their utilities shut off
  • Live in an area affected by a natural disaster
  • Have broken heating or cooling equipment

Each location is responsible for determining emergency benefit requirements. View the table below to learn about the specific definitions of emergency situations in each location. 

Select Your State or Territory:

Alabama

A household qualifies if it meets one of the following criteria: 

  • Has a member whose health or well-being would be endangered if energy assistance is not provided
  • Has at least one child under 18
  • Has been impacted by a state- or federally-declared disaster or emergency

Alaska

A household qualifies if it meets one of the following criteria:

  • Within 48 hours of power shutoff
  • Out of fuel
  • Within a day of running out of fuel

Also, the household income for the month prior to the date they applied for benefits must be less than the cost of their mortgage (or rent) plus the cost of electricity and heat for the same time period.

American Samoa

  • They receive a disconnection or shut-off notice
  • The region is experiencing flooding
  • The region experiences a natural disaster
  • The household is affected by a manmade disaster, like fires, flooding or other damages
  • The region is experiencing high temperatures, prompting households with priority populations to apply for AC units

Arizona

Emergency assistance is available to households that: 

  • Receive a delinquent or shut-off notice from a utility provider
    • An eviction notice from a rental property is required if utilities are included in rent. 
  • Are impacted by a Human Services Emergency (such as fire or flood) declared by the Arizona Department of Economic Security

Arkansas

Households qualify if they have received a disconnection notice, experience a period of extreme hot or cold temperatures or other energy- related disasters, such as floods or storms. Crisis benefits are also available during a “state emergency” as designated by the Governor.

California

Qualifying scenarios include:

  • Natural disasters
  • Home energy supply shortage
  • Declaration of state of emergency or interruption
  • Official declaration of significant energy cost hikes, rise in unemployment or rise in public aid enrollment

Colorado

Households may qualify if:

  • Their service has been discontinued or is threatened to be shut off. 
  • They have run out of fuel or will run out of fuel.
  • They have received an eviction notice (if heating costs are included in rent). 
  • Their equipment is inoperable or access to a fuel tank is not possible due to severe weather.

Commonwealth of Northern Mariana Islands (CNMI)

Information about crisis assistance is not available online. Contact your local agency using the information found in the section “State and Territory LIHEAP Contact Information.”

Connecticut

Households may qualify for a “Winter Crisis” if they have fully utilized their regular heating assistance benefit through LIHEAP and are still in need of assistance. 

Households may qualify for an “Other Crisis” if they have fully utilized their regular heating benefit and Winter Crisis benefits and are in a life-threatening situation.

Delaware

A household may qualify for emergency assistance in any of the following scenarios:

  • Heating service has been disconnected.
  • The household is within 48 hours of service shut-off and does not have financial resources to resolve the situation.
  • The household is out of fuel.
  • There is an official declaration of significant rise in heating costs.

In addition to meeting one of the above criteria, the LIHEAP agency must confirm a member of the household would be in a life-threatening situation due to the upcoming weather forecast.

District of Columbia

Households may qualify if they meet any of the following conditions:

  • They have received a shut-off notice.
  • Their energy service has been disconnected.
  • Their household heating oil is at 5 percent or less.

Florida

A household may qualify for emergency assistance when they risk losing access to home energy due to at least one of the following reasons:

  • Service has been shut off.
  • The household received notice of disconnect. 
  • The household is delinquent on utility bills. 
  • The household is unable to get delivery of fuel for heating, is out of fuel for heating or is in danger of being out of fuel for heating.
  • The household is past due on a utility bill.
  • The household is unable to get energy because they cannot pay a deposit, needs equipment repair or needs to purchase heating or cooling equipment.

Georgia

Households may qualify if they are facing imminent service disconnection or cannot pay for necessary equipment repairs. A crisis also results from a natural disaster or severe weather.

Guam

Information about crisis assistance is not available online. Contact your local agency using the information found in the section “State and Territory LIHEAP Contact Information.”

Hawaii

A household may qualify if service has been disconnected within 30 days of applying for benefits or will be disconnected within seven days due to nonpayment.

Idaho

Households may receive crisis assistance when they are at risk of disconnection of utility service, have already had their utility service disconnected or have less than 48 hours of bulk fuel remaining.

Illinois

Emergency assistance may be available to households who have already had their heat shut off by the utility company or those who will be disconnected within seven days.

Indiana

Households may receive crisis assistance when they are at risk of disconnection of utility service, have already had their utility service disconnected or have low heating fuel (at or below 25 percent of a tank).

Iowa

Emergency assistance may be available when households have one of the following:

  • A broken furnace
  • A temporary need for alternate shelter
  • Disconnection from utility service
  • No fuel or less than 20 percent remaining 
  • Notice of imminent service disconnection
  • A member with a medical condition that requires air conditioning

Kansas

Households may qualify when they do not have heating fuel or energy to operate the primary heating system. Additionally, the household must have received a shut off notice or have less than 15 percent of fuel in their tank.

Kentucky

Emergency assistance may be available when one of the following occurs:

  • A household has a past due or disconnect notice and the primary heating source is electric or natural gas. 
  • A household is within four days of running out of fuel and the primary heating source is coal, wood, kerosene, fuel oil or propane.

Louisiana

Emergency assistance may be available when one of the following occurs:

  • A household has been disconnected from service.
  • A household receives a service disconnect notice.
  • A household experiences a weather-related emergency. 
  • A household’s energy has been depleted and does not have resources to resolve the situation.

Maine

A household may qualify if it faces imminent loss of heat due to one of the following reasons:

  • Has less than a three-day supply of fuel
  • Received a disconnection of service notice 
  • Has a dysfunctional or unsafe primary heating system and no secondary heating system
  • Faces eviction (if heat is included in rent)

Maryland

Emergency assistance may be available to households with one of the following during the normal winter period (November 15 through March 31):

  • No heat or a shortage of fuel
  • An immediate utility turn off (in less than three days)

Massachusetts

Households facing heating emergencies are given priority over other applications.

Michigan

A household may qualify due to one of the following reasons:

  • They have received a shut off notice.
  • They have received a past due notice.
  • The fuel tank has no more than 25 percent of its heating fuel capacity. 
  • They are in need of deliverable fuel.
  • They have received a notice that a prepaid account is under $100.
  • They have a statement from a licensed service provider indicating the furnace is inoperable and in need of repair or replacement.

Minnesota

Emergency assistance may be available to households with one of the following:

  • A service disconnection
  • An imminent disconnect notice
  • Less than 20 percent fuel supply and no secondary heating source
  • Less than one week remaining if using biofuel

Mississippi

Emergency assistance may be available to families who cannot pay for energy costs due to a layoff, severe weather, natural or man-made disaster, having a member on life support or incurring an unexpected expense.

Missouri

A household may qualify for emergency assistance in any of the following scenarios:

  • A household receives a termination or disconnect notice indicating a specific disconnect date.
  • A household receives a final billing statement advising the account has been terminated.

If the household is a cash on delivery (COD) customer, they may qualify for emergency assistance if they have less than 20 percent fuel remaining in the propane tank.

If the applicant is a prepaid electric customer, they may qualify if their prepaid usage will soon run out.

Montana

A household may qualify due to one of the following reasons:

  • The primary supply of energy is interrupted because of weather conditions and another supply or a different type of energy is necessary.
  • Severe weather or other forces outside the control of the household damages the home and causes the dwelling to suffer a severe loss of heat.
  • Hazardous conditions exist in the household’s primary home water heating or space heating system, and safety modifications are required.
  • One or more members of a household has a documented medical need for home energy-related safety modifications.

Crisis cooling assistance is available during periods of sustained high temperature for households with a member whose life may be threatened.

Nebraska

A household may qualify due to one of the following reasons:

  • The household receives a shut off notice.
  • The household is currently without heating or cooling.
  • The household does not have energy service delivery.
  • The household is in jeopardy of being taken off a budget plan.

Nevada

Emergency assistance applications are prioritized over regular LIHEAP applications. To receive priority, households must meet all of the following criteria:

  • Have received a 48-hour disconnect notice; or have been disconnected; or have less than 10 percent fuel supply; or need a deposit to establish service; or have a life-threatening situation if they lose energy; and have paid at least $25 on utility bills during the 60 days prior to the emergency, and have requested a payment plan and been denied or already have a payment plan established but are unable to meet the payment requirements.
  • Meet income requirements
  • Have a documented reduction in income of at least 15 percent which results in the inability to pay utility bills

New Hampshire

Emergency assistance may be available to households that meet one of these criteria:

  • Has a less than seven-day fuel supply
  • Received a disconnect notice
  • Have received an eviction notice (if heat is included in the rent)

New Jersey

A household may qualify for emergency assistance if they have insufficient funds to pay for fuel and either does not have heat or is in danger of being without heat.

New Mexico

Emergency assistance may be available in any of the following scenarios:

  • The applicant receives a written disconnect notice or non-delivery or sale of fuel due to lack of payment or inability to pay. 
  • The applicant has insufficient funds to open a utility service account or meet the security deposit requirements.

New York

Emergency assistance may be available when loss of heat is imminent, which is defined as one of the following:

  • Less than a quarter tank for oil, kerosene or propane
  • Less than a ten-day supply for other deliverable fuels
  • Heat is scheduled for termination

North Carolina

Households that are experiencing or are in danger of experiencing a life threatening or health-related emergency due to a heating or cooling issue may receive emergency assistance.Households that are experiencing or are in danger of experiencing a life threatening or health-related emergency due to a heating or cooling issue may receive emergency assistance.

North Dakota

Emergency assistance may be available when there are weather-related emergencies, supply shortage emergencies or other household energy-related emergencies.

Ohio

Households may qualify for heating crisis assistance in any of the following scenarios:

  • Their service is disconnected.
  • They receive a shut off notice. 
  • They have less than 25 percent supply of deliverable fuel.
  • They are in need of furnace repair or replacement.

Summer crisis assistance is available to applicants who have medical certifications or are age 60 or older.

Oklahoma

Emergency assistance may be available in any of the following scenarios:

  • A household is within 72 hours of having utilities disconnected.
  • A household is within 72 hours of running out of heating fuel. 
  • A household receives a refusal to deliver from the fuel supplier.
  • A household is without a heating or cooling utility and needs help getting or restoring service during ECAP General Open Enrollment.

To qualify, the household must also have a precipitating factor that caused the household to choose between paying the energy bill and another vital household need.

Oregon

Emergency assistance may be available to households with an energy burden which depletes financial resources or poses a potential health or safety issue.

Pennsylvania

Households may qualify for emergency assistance due to one of the following reasons:

  • The household does not have heat.
  • The household is at risk of losing heat due to weather or an energy supply shortage.

Puerto Rico

Households may qualify for emergency assistance in any of the following scenarios:

  • Receives a service shutoff or disconnection notice from the electric power supplier
  • Needs to refill fuel for cooking purposes
  • Has one or members with a medically-certified need for a fan or air conditioner

Rhode Island

Emergency assistance may be available to households unable to maintain heat in the home due to one of the following reasons:

  • A failure to pay a regulated utility bill
  • The inability to pay for deliverable fuel
  • The breakdown of a heating system

South Carolina

Emergency assistance may be available when there are weather-related emergencies, supply shortage emergencies and other household energy-related emergencies (such as imminent disconnection of heating / cooling source).

South Dakota

From October 1 to March 31, households may qualify for emergency assistance in any of the following scenarios:

  • Have been disconnected 
  • Have a disconnect notice
  • Have a fuel supplier who refuses to deliver fuel
  • Have a past due notice
  • Have a heating system that requires repair or replacement
  • Have less than 20 percent fuel remaining in the tank
  • Have an eviction notice for nonpayment when heat is included in rent or paid in addition to rent

Tennessee

Households may qualify for emergency assistance if they receive a shut off notice or have been disconnected and one of the following is true:

  • They have an unanticipated medical or major household expense.
  • A household wage earner has lost his or her job in the last 12 months, or has a significant reduction of hours.
  • A household wage earner has left the home in the last 45 days.
  • A household wage earner died in the last 12 months.
  • A household wage earner has a significant reduction in work hours.
  • A household wage earner is unable to work due to illness and does not receive sick time.
  • A household wage earner is unable to work due to illness and does not receive sick leave or time away from work.
  • The household has a non-functioning or malfunctioning heating system.
  • There is a child 5 years of age or younger living in the home.
  • There is a household member 60 years of age or older living in the home.
  • There is a disabled member living in the home.

Texas

Emergency assistance may be available in instances of extreme weather conditions, fuel supply shortages or other events that have depleted or will deplete household financial resources. Households that receive a utility disconnection notice also qualify.

U.S. Virgin Islands

Information about crisis assistance is not available online. Contact your local agency using the information found in the section “State and Territory LIHEAP Contact Information.”

Utah

Households may qualify for emergency assistance in any of the following scenarios:

  • Received a 48-hour shut off notice
  • Have less than 10 percent deliverable fuel in their tank
  • Have experienced an unexpected event preventing them from paying utility bills

Vermont

Emergency assistance may be available in any of the following scenarios:

  • The household has less than 25 percent of fuel left in the tank.
  • The household has less than one week’s supply if the primary heating source is coal, firewood or wood pellets.
  • The household has received a shut off notice.

Virginia

Emergency assistance is available during instances of weather-related emergencies or supply shortages. Households may qualify due to one of the following reasons:

  • They do not have a heat source.
  • Heating equipment is inoperable or unsafe.
  • The household faces a no heat situation.

Washington

Households may qualify for emergency assistance if they are without fuel or power. Community action agencies (CAAs) are responsible for defining their own instances of emergencies. Contact your local agency here: https://fortress.wa.gov/com/liheappublic/map.aspx

West Virginia

Emergency assistance may be available in any of the following scenarios:

  • The household does not have home heating.
  • The household is in danger of losing heat.
  • The household is in need of equipment repair or replacement.

Wisconsin

Emergency assistance may be available in one of the following scenarios:

  • Applicants do not have an adequate heating or cooling source
  • Applicants are at risk of losing current heating or cooling

Wyoming

Households may qualify due to one of the following reasons:

  • They are disconnected from service.
  • They are at risk of losing service.
  • They have broken or malfunctioning heating equipment.

How much energy assistance will I receive?

The total amount of LIHEAP benefits that program participants can receive is based on the following factors:

  • Income
  • Household size
  • Energy needs
  • Location 

The highest benefits go to households with the highest home energy needs, which are typically those with multiple household members and lowest overall income. LIHEAP benefits are not meant to cover the total cost of a home’s energy usage. Each location has a minimum and maximum benefit amount for cooling and heating services, as well as a maximum emergency assistance amount. 

Benefit Amounts by Location

The table below lists the minimum and maximum regular benefit amounts along with the maximum emergency benefit amount for each location per year.

Select Your State or Territory:

Minimum Heating BenefitMaximum Heating BenefitMinimum Cooling BenefitMaximum Cooling BenefitEmergency/Crisis  Benefit Maximum
Alabama $275$520$305$460$990 (heating)$870 (cooling)
Alaska $280$4,900**$4,900
American    Samoa **$25$65$800
Arizona $75$800$75$800$800
Arkansas $48 $475$48$475$500
California $152$1,000$152$1,000$1,000
Colorado $200 $700**$3,700
CNMI **$58$230$230
Connecticut $340$725**$710
Delaware $100$1,781$1$1,000$5,000
D.C. $250 $1,800$250$1,800 $600
Florida $200 $600$200$600$1,500
Georgia $350 $400$350$400$400
Guam Information not availableInformation not availableInformation not availableInformation not availableInformation not available
Hawaii $350$1,410$350$1,410$650
Idaho $50$1,141**$3,500
Illinois $100$1,270**$1,000
Indiana $275 $1,150**$400 
Iowa $40 $720 **$3,650
Kansas $65$2,965**$2,965 
Kentucky $34 $274 $50$175$400
Louisiana $150$600$150 $600$475 
Maine $152$2,622**$400
Maryland $120 $2,213 $120$2,213$2,213
Massachusetts $387$1,140**$1,140 
Michigan $1 $1,439 **$1,200 
Minnesota $200 $1,400 **$600 
Mississippi  $1 $1,500$1$1,500 $1,500 
Missouri $47$495**$800 (heating) / $300 (cooling)
Montana $112$3,872**$9,999 
Nebraska $220 $1,050$300 $700 $500 
Nevada $180$3,136$180$3,136 $3,136 
New  Hampshire $158$1,575**$1,575 
New Jersey  $47 $1,056$200 $200$600 
New Mexico $80$560 $80$560 $560 
New York $21$726$10$800 $675
North Carolina $300$500**$600
North Dakota $4$7,588 $1 $2,000 $500 
Ohio $15$447**$500 (summer) / $750 (winter)
Oklahoma $40$388$150 $365$500 
Oregon $250 $1,050$250 $1,050 $500 
Pennsylvania $200$1,000**$600 
Puerto Rico **$100$550$750
Rhode Island $75 $1,354**$1,500 
South Carolina $300$750$300$675 $1,000 
South Dakota $334$2,291**$1,200 
Tennessee $175$650$175 $650$650 
Texas $1 $5,400 $1 $5,400 $1,200 
U.S. Virgin  Islands Information not availableInformation not availableInformation not availableInformation not availableInformation not available
Utah $200$850 **$2,000 
Vermont $21 $1,323 **$619.19
Virginia $182$636$50$550 $2,500 
Washington $100 $1,000 $100$1, 000$1,000 
West Virginia $120 $355$120$355$1,000
Wisconsin $30$2,213 **$1,200 
Wyoming $31$1,476**$550 

Benefit Amounts for Tribes

Select Your Tribe:

TribeMin. Heating BenefitMax. Heating BenefitMin. Cooling BenefitMax. Cooling BenefitEmergency /Crisis  Benefit Max.
Alabama – Poarch Band of Creek Indians$325$400$325$325$400
Alabama – United Cherokee Ani’Yun’Wiya Nation$400$700$400$700$1,400
Alaska – Aniak Traditional Council$2848$1,650$0$0$686
Alaska – Association of Village Council Presidents$180$1,600$0$0$315
Alaska – Bristol Bay$180$3,150$0$0$5,250
Alaska – Chuathbakuk Traditional Council$630$1,050$0$0$400
Alaska – Cook Inlet Tribal Council$10$1,200$5,000
Alaska – Kenaitze Indian Tribe$125$4,375$0$0$4,375
Alaska – Kodiak Area Native Association$900$1,500$900$1,500$1,500
Alaska – Orutsararmiut Native Council$600$1500$0$0$1,200
Alaska – Seldovia Village Tribe$550$800$0$0$200
Alaska – Tanana Dena’Nena’Henash$480$2,259$100$350$565
Alaska – Tlingit-Haida Regional Housing Authority$125$4,375$0$0$1,500
Alaska – Yakutat Tlinget Tribe$95$950$0$0$300
Alaska – Cocopah Indian Tribe$135$201$296
Arizona – Colorado River Indian Tribes$150$225$150$225$1,000
Arizona – Gila River Indian Community$170$440$220$280$1000
Arizona – Pasqua Yaqui Tribe$150$600$150$600$600
Arizona – Quechan Indian Tribe$50$250$50$200$250
Arizona – Salt River Pima-Maricopa Indian Community$300$600$400$800$3,000
Arizona – San Carlos Apache Tribe$35$261$0$0$300
Arizona – The Navajo Nation$200$700$200$600$1,500
Arizona – Berry Creek Rancheria – Tyme Maidu Tribe$50$200$50$200$400
California – Bishop Paiute Tribe$195$225$195$225$225
California – Coyote Valley Band of Pomo Indians$75$150$0$0$150
California – Enterprise Rancheria$100$340$100$340$340
California – Hoopa Valley Tribe$150$340$0$0$500
California – Hopland Band of Pomo Indians$137$300$137$300$300
California – Karuk Tribe$275$500$275$500$500
California – Mooretown Rancheria$170$300$170$300$300
California – Northern California Indian Development Council$50$700$50$700$700
California – Pinoleville Pomo Nation$400$900$300$700$900
California – Quartz Valley Indian Reservation$35$250$0$0$375
California – Redding Rancheria$160$500$160$500$500
California – Redwood Valley Little River Band of Pomo Indians$100$200$100$200$200
California – Riverside-San Bernardino Indian Co. Health, Inc$300$650$300$650$850
California – Round Valley Indian Tribes$250$350$250$350$350
California – Sherwood Valley Band of Pomo Indians$50$300$50$300$300
California – Southern California Tribal Chairman’s Association$18$350$4$88$350
California – Southern Indian Health Council, Inc.$50$350$50$350$350
California – Yurok Tribe$400$660$0$0$660
California – Coeur d’Alene Tribe$300$400$0$0$500
Idaho – Nez Perce Tribe$325$425$0$0$450
Idaho – Shoshone Bannock Tribes$112$1,080$25$250$1000
Idaho – United Tribes of Kansas and SE Nebraska, Inc.$220$1,050$300$700$500
Kansas – Houlton Band of Maliseet Indians$300$900$0$0$300
Maine – Indian Township of Tribal Government$250$1,300$0$0$700
Maine – Penobscot Indian Nation$300$2,200$0$0$5,000
Maine – Pleasant Point Passamaquoddy$450$1,500$0$0$7,500
Maine – The Aroostook Band of Micmacs$540$2,000$0$0$300
Maine – Mashpee Wampanoag Indian Tribal Council$600$1,500$700$1,000$500
Massachusetts – Grand Traverse Band of Ottawa and Chippewa Indians$150$350$100$350$350
Michigan – Keweenaw Bay Indian Community$450$800$0$0$500
Michigan – Pokagon Band of Potawatomi Indians$200$500$200$300$200
Michigan – Mississippi Band of Choctaw Indians$50$300$50$300$1,500
Mississippi – Blackfeet Tribal Business Council$230$2,066$0$0$600
Montana – Chippewa Cree Tribe$311$930$0$0$250
Montana – Confederated Salish and Kootenai Tribes$850$1,225$300$400$1,000
Montana – Fort Belknap Indian Community$550$1,250$0$0$400
Montana – Fort Peck Assiniboine and Sioux Tribes$324$1,565$0$0$2,000
Montana – Northern Cheyenne Tribe$500$1,000$0$0$412
Montana – Five Sandoval$40$380$0$0$200
New Mexico – Jicarilla Apache Nation$75$1,050$75$1,050$1050
New Mexico – Nambe Pueblo$175$1,375$0$0$1,375
New Mexico – Pueblo of Laguna Utility Authority$70$490$0$0$490
New Mexico – Pueblo of Zuni$150$300$300
New Mexico – Seneca Nation of Indians$140$726$0$0$675
New York – St. Regis Mohawk Tribe$21$625$0$0$675
New York – Lumbee Nation$100$450$0$0$600
North Carolina – Spirit Lake Tribe$942$2,430$500$500$10,000
North Dakota – Standing Rock Sioux$300$2,730$0$0$300
North Dakota – Three Affiliated Tribes$2,013$4,422$300$800$800
North Dakota – Turtle Mountain Band of Chippewa Indians$400$2,200$1,400$2,000$1,300
North Dakota – Alabama-Quassarte Tribal Town$74$350$74$350$200
Oklahoma – Apache Tribe of Oklahoma$100$300$100$300$300
Oklahoma – Cherokee Nation$165$480$195$390$500
Oklahoma – Cheyenne and Arapaho Tribes$1$350$1$350$450
Oklahoma – Chickasaw Nation$1$400$1$400$5,000
Oklahoma – Choctaw Nation$60$600$600
Oklahoma – Citizen Potawatomi Nation$100$500$100$500$2,000
Oklahoma – Comanche Nation of Oklahoma$40$580$40$580$580
Oklahoma – Delaware Nation$75$200$75$200$200
Oklahoma – Delaware Tribe of Indians$25$400$25$400$400
Oklahoma – Eastern Shawnee$100$240$100$240$300
Oklahoma – Fort Sill Apache Tribe$100$200$100$200$400
Oklahoma – Kialegee Tribal Town$15$300$135$300$300
Oklahoma – Kickapoo Tribe of Oklahoma$150$400$150$400$400
Oklahoma – Kiowa Tribe$100$280$100$280$200
Oklahoma – Miami Tribe of Oklahoma$1$400$1$400$400
Oklahoma – Modoc Tribe of Oklahoma$250$400$0$0$800
Oklahoma – Muscogee (Creek) Nation$190$550$190$550$550
Oklahoma – Osage Nation$340$620$400$480$6,000
Oklahoma – Otoe – Missouria Tribe of Indians$60$500$60$500$500
Oklahoma – Ottawa Tribe of Oklahoma$10$400$10$400$400
Oklahoma – Pawnee Nation of Oklahoma$1$250$1$250$250
Oklahoma – Ponca Tribe of Oklahoma$100$200$100$200$200
Oklahoma – Quapaw Tribe of Oklahoma$150$750$150$750$1,500
Oklahoma – Sac and Fox Nation of Oklahoma$200$500$200$500$9,000
Oklahoma – Seminole Nation of Oklahoma$99$318$153$306$250
Oklahoma – Seneca Cayuga Tribe of Oklahoma$1$450$1$450$650
Oklahoma – Shawnee Tribe$100$150$100$150$150
Oklahoma – Thlopthlocco Tribal Town$74$350$74$350$350
Oklahoma – Tonkawa Tribe of Oklahoma$75$150$75$150$300
Oklahoma – United Keetoowah Band of Cherokee Indians$250$500$300$350$500
Oklahoma – Wichita and Affiliated Tribes$73$238$73$238$250
Oklahoma – Wyandotte Nation$100$140$100$140$200
Oklahoma Confederated Tribes of Coos_Lower Umpqua and Siuslaw Indians$330$850$330330$850850$500
Oregon Confederated Tribes of Siletz Indians$400$800$00$00$800
Oregon – Confederated Tribes of the Grand Ronde Community of Oregon$340$575$400400$550550$1800
Oregon – Confederated Tribes of Warm Springs$250$550$250$550$500
Oregon – Cow Creek Band of Umpqua Tribe of Indians$330$850$250$550$500
Oregon – Klamath Tribes$250$550$2050$80550$500
Oregon – Narragansett Indian Tribe$325$400$100$150$400
Rhode Island – Cheyenne River Sioux Tribe$105$615$170$475$800
South Dakota – Lower Brule Sioux Tribe$240$738$00$00$400
South Dakota – Oglala Sioux Tribe$200$500$200$300$300
South Dakota – Rosebud Sioux Tribe$150$830$00$00$830
South Dakota – Yankton Sioux$400$450$0$0$400
Utah – Paiute Indian Tribe of Utah$243$556$187243$719556$500
Utah – Ute Tribe$8$217$24$217$1,000
Utah – Confederated Tribes of the Colville Reservation $300$600$300$425$350
Washington – Jamestown S’Klallam Tribe$100$1,000$0$0$250
Washington – Confederated Tribes and Bands of the Yakama Nation$205$270$50$300$300
Washington – Hoh Indian Tribe$250$400$0$0$400
Washington – Kalispel Tribe of Indians$210$540$0$0$540
Washington – Lower Elwha Klallam Tribe$25$700$0$0$700
Washington – Lummi Indian Business Council$350$380$0$0$350
Washington – Makah Indian Tribe$150$450$0$0$450
Washington – Muckleshoot Indian Tribe$70$350$0$0$200
Washington – Nooksack Indian Tribe$350$500$0$0$500
Washington – Port Gamble S’Klallam Tribe$200$425$0$0$637
Washington – Quileute Indian Tribe$7$650$0$0$650
Washington – Quinault Indian Nation$228$1,235$0$0$500
Washington – Samish Indian Nation$25$1,500$125$500400$1,000
Washington – Small Tribes Organization of Western Washington$500$830$0$0$500
Washington – South Puget Intertribal Planning Agency$285$1,000$0$0$1,000
Washington – Spokane Tribe$200$400$0$0$400
Washington – Suquamish Indian Tribe of the Port of Madison Reservation$200$700$200$700$700
Washington – Swinomish Indian Tribal Community$30$760$0$0$760
Washington – Eastern Shoshone Tribe$240$140$0$0$1,000
Wyoming – Northern Arapaho Tribe$113$884$0$0$500

How will I receive LIHEAP benefits?

LIHEAP benefits are paid directly to the utility company that provides your utilities. The only exception is if you rent a home, apartment or other dwelling and your heat is included in your rent. If this applies to you, your LIHEAP benefits may be distributed to your landlord.

Unlike other public assistance programs, LIHEAP benefits are paid just once every 12 months, unless you qualify for emergency assistance.  LIHEAP benefits are distributed within 45 days of your application approval. 

Applying for LIHEAP

To receive LIHEAP benefits, you must apply in the state, U.S. territory or tribal council in which you live. Depending on where you live, you may be able to apply for benefits in the following ways:

  • Online
  • By phone
  • In person
  • By mail
  • By fax
  • By email

Most locations have several agencies that oversee the application process, known as community action agencies (CAAs). To locate your local CAA, refer to the “State and Territory LIHEAP Contact Information” section of this guide and click on the link next to where you live. The link will provide you with a map or search tool to find your nearest LIHEAP agency. 

Application Timeframes

You must apply for LIHEAP benefits according to the application timeframe in your area. Some locations accept applications year-round, while others have deadlines for applying to the program. The table below includes information about application timeframes by location.

Application Timeframe for Regular Heating AssistanceApplication Timeframe for Regular Cooling Assistance Application Timeframe for Crisis Assistance 
Alabama October 1 – May 31June 1 – September 30Same timeframe as regular heating and cooling
Alaska October 1 – April 30No cooling assistanceNovember 1 – April 30
American Samoa No heating assistanceYear-roundYear-round
Arizona Year-roundYear-roundYear-round
Arkansas Year-roundYear-roundYear-round 
California Year-roundYear-roundYear-round
Colorado November 1 – April 30No cooling assistanceYear-round
Commonwealth Northern Mariana Islands (CNMI) No heating assistanceYear-roundYear-round
Connecticut November 13 – March 16No cooling assistance November 13 – March 16
Delaware October 1- April 30May 1 – August 31Year-round
District of Columbia Year-roundYear-roundYear-round
Florida October 1 – March 31April 1 – September 30Year-round
Georgia November 1 to March 31April 1 – June 30November 1 – March 31
Guam ***
Hawaii March 2 – September 30 March 2 – September 30 Year-round
IdahoOctober 1 – June 30No cooling assistanceYear-round
IllinoisOctober 1 – May 31No cooling assistanceOctober 1 – May 31
IndianaOctober 1 – May 15June 1 – August 21November 1 – August 21
IowaOctober 1 – April 30No cooling assistanceYear-round
KansasDecember 16 – March 31No cooling assistanceDecember 16 – March 31
KentuckyNovember 4 – December 13No cooling assistanceJanuary 6 – March 31
LouisianaNovember 15 – to March 31March 15 – September 30Year-round
MaineOctober 1 – July 15No cooling assistanceNovember 1 – April 30
MarylandOctober 1 – May 31May 1 – September 30November 1 – May 31
MassachusettsNovember 1 – April 30No cooling assistanceNovember 1 – April 30
MichiganJanuary 1 – September 30No cooling assistanceYear-round
MinnesotaOctober 1 – May 31No cooling assistanceOctober 1 – June 30
MississippiOctober 1 – April 30May 1 – September 30Year-round
MissouriNovember 1 – March 31No cooling assistance November 1 – September 30
MontanaOctober 1 – April 30No cooling assistance Year-round
NebraskaOctober 1 – March 31June 1 – August 31Year-round
NevadaYear-roundYear-roundYear-round
New HampshireYear-roundNo cooling assistanceYear-round
New JerseyOctober 1 – August 31October 1 – August 31October 1 – August 31
New MexicoYear-roundYear-roundYear-round
New YorkNovember 12 – March 16May 1 – August 31January 2 – March 16
North CarolinaHouseholds with a disabled member or a member age 60 or older can apply early, between December 1 – 31. All other households can apply January 1 – March 31No cooling assistance Year-round
North DakotaOctober 1 – May 31Year-roundYear-round
OhioYear-roundNo cooling assistanceWinter crisis: November 1 – March 31Summer crisis: July 1 – August 31
OklahomaOctober 15 – February 14June 1 – August 31Year-round
OregonYear-roundYear-roundYear-round
PennsylvaniaNovember 1 – April 10No cooling assistanceNovember 1 – April 10
Puerto RicoNo heating assistanceMarch 2 – September 30March 2 – September 30
Rhode IslandYear-roundNo cooling assistanceYear-round
South CarolinaOctober 1 – April 30May 1 – September 30January 1 – September 30
South DakotaYear-roundNo cooling assistance Year-round
TennesseeYear-roundYear-roundYear-round
TexasYear-roundYear-roundOctober 1 – August 30
U.S. Virgin Islands***
UtahOctober 1 – April 30No cooling assistance Year-round
VermontYear-roundNo cooling assistanceYear-round
VirginiaOctober 8 – November 8June 15 – August 17November 1 – March 16
WashingtonYear-roundYear-roundYear-round
West VirginiaOctober 1 – March 31May 1 – September 30Year-round
WisconsinOctober 1 – May 15No cooling assistanceYear-round
WyomingOctober 1 – May 31No cooling assistance October 1 – April 15

Information Needed to Apply for LIHEAP

During the LIHEAP application process, you will need to provide a variety of information. Although the application process varies slightly depending on where you live, you will generally need to provide the following information to your community action agency:

  • Personal information
    • Full names, dates of birth and Social Security numbers (if applicable) of all members in your household.
  • Income information
    • Salary and wages for all members of the household
  • Utility information
    • Fuel type and bill information
  • Citizenship and residency information
    • At least one member of the household must be a citizen or legal nonresident

Documents Needed to Apply for LIHEAP

In order to verify the information listed above, you may be required to provide some of the following documents during the LIHEAP application process. 

Documents Verifying Personal Information and Identity

  • Driver’s license
  • State-issued ID
  • Student ID
  • Social Security card
  • Birth certificate

Documents Verifying Income

  • Recent pay stubs
  • Bank statements
  • Tax returns
  • Employer letter
  • W-2 or 1099

Documents Verifying Utility Information

  • Current utility bill
  • Past due statement
  • Notice of disconnect or imminent shut off
  • Copy of rental agreement (if renting) showing that utilities are included in the monthly rent (must state the monthly rental amount and landlord contact information)

Documents Verifying Citizenship

  • Birth certificate
  • U.S. passport
  • Social Security Card
  • Permanent resident card (green card)
  • Certificate of Naturalization

Documents Verifying Residency

  • Copy of lease 
  • Mortgage documents
  • Utility bills
  • Property tax documents

How to Apply for LIHEAP in Each State and Territory

Alabama

Alaska

Apply online during open enrollment using the link: http://www.heatinghelp.alaska.gov/ (This link will only be available during open enrollment for LIHEAP, which begins on October 1)

Apply in person at your local public assistance office, WIC office, senior center, or vendor location. Find the nearest office here: http://dhss.alaska.gov/dpa/Pages/contacts.aspx 

Request a paper application be mailed to you by calling the Heating Assistance Office at (800) 470-3058 or emailing them at liheap@alaska.gov.

Submit completed applications by fax to (888) 282-3319 or by mail to: 

Heating Assistance Office
PO Box 110642
Juneau, AK 99811-0642

American Samoa

To learn how to apply, call the Territorial Energy Office at:

(684) 699-1101 or (684) 699-1102

Or email:

Arizona

Contact your local Community Action Agency to learn how to apply in person.

Find the nearest office here: https://des.az.gov/services/basic-needs/community-action-agencies 

Note: Appointments are required.

Arkansas

Apply by mail using the Arkansas Home Energy Assistance Program Application: https://www.adeq.state.ar.us/energy/incentives/pdfs/aeo_9495_revised_winter_fy21v6_lpg.pdf

Contact your local Community Action Agency to learn about other options. Find your nearest office here: https://humanservices.arkansas.gov/images/uploads/dco/Arkansas_Community_Action_Agencies.pdf 

California

Contact your local county office to learn how to apply. Use the search tool here: https://csd.ca.gov/Pages/FindServicesInYourArea.aspx 

Colorado

Apply online through the Colorado PEAK online portal: https://coloradopeak.secure.force.com/ 

Apply by phone by calling:

(866) 432-8435

Commonwealth of Northern Mariana Islands (CNMI)

To learn how to apply, call the Department of Community & Cultural Affairs at:

(670) 664-2571

Or email:

Connecticut

Contact your local Community Action Agency to learn how to apply in person. Find your nearest office here: https://www.cafca.org/agencies/

Delaware

Contact your local Catholic Charities office: 

Kent County: (302) 674-1782

New Castle County: (302) 654-9295

Sussex County: (302) 856-6310

District of Columbia

Apply online for energy assistance:  https://dc-ecosprod.azurewebsites.us/login.aspx

Apply in person by calling 311 to schedule an appointment. 

Florida

Apply online if your area has an online option.

See which community action agencies have online applications here: http://www.floridajobs.org/community-planning-and-development/community-services/low-income-home-energy-assistance-program/find-your-local-low-income-home-energy-assistance-program-provider-for-help 

Contact your local LIHEAP provider to learn how to apply in person. Find a list of offices here: http://www.floridajobs.org/community-planning-and-development/community-services/low-income-home-energy-assistance-program/contact-your-local-liheap-provider-for-help 

Georgia

Contact your local Community Action Agency to learn how to apply. Use the finder tool here: http://www.georgiacaa.org/membership/agency-finder/ 

Guam

To learn how to apply, call the Guam Department of Public Health and Social Services at:

(671) 475-2653

Or email:

Hawaii 

Apply by mail or email using the Hawaii Application for LIHEAP:  https://humanservices.hawaii.gov/wp-content/uploads/2017/10/L-1-2018-Application.pdf 

Contact your local LIHEAP Office to learn about applying in person.

Idaho

Apply online with the Community Action Client Portal: https://app.caseworthy.com/CaseWorthy_8_0/PortalDefault.aspx?DatabaseID=268&#/PortalDefault 

You may also be able to apply in person, by mail or by email through your local Community Action Agency with a completed application: https://313ddc1f-8057-4cc8-8acd-9a7f9c4e94e3.filesusr.com/ugd/55feb9_c2be48f583a040cfac0959eaf4de09c8.pdf 

Illinois

Apply remotely. To see which Community Action Agencies offer remote application options, find your local agency here: https://www2.illinois.gov/dceo/CommunityServices/HomeWeatherization/CommunityActionAgencies/Pages/default.aspx 

Call your local Community Action Agency to learn about in-person application appointments. Use the link above to find contact information.

Indiana

Apply online through the Indiana Energy Assistance Client Portal:  https://ihcda.azurewebsites.us/portal/ 

Apply in person at your local LIHEAP office. Contact the office for an appointment: https://www.in.gov/ihcda/files/Local%20Intake%20Sites%20by%20County%202019-2020.pdf

Iowa 

Contact your local Community Action Outreach office to learn how to apply. Find a list of locations here: https://humanrights.iowa.gov/dcaa/where-apply 

Kansas

Apply online through the Kansas Online Application for Benefits: http://www.dcf.ks.gov/services/ees/Pages/Application-for-benefits.aspx 

Apply by mail, fax, or email using the Kansas Low Income Energy Assistance Program (LIEAP) Application: http://content.dcf.ks.gov/EES/KEESM/Forms/LIEAP%20Application%20-%20English.pdf 

Kentucky 

For information on how to apply to LIHEAP, call:

1-800-456-3452 or (502) 564-3440

Louisiana

Contact a LIHEAP provider to learn how to apply. Access the provider directory here: https://www.lhc.la.gov/hubfs/Document%20Libraries/Energy%20Assistance/LIHEAP_Provider_Directory_-Revised%2005%2011%202020.pdf 

Maine

Apply through your local Community Action Agency. Find a list of locations here:  https://www.maine.gov/legis/housedems/liheap.htm 

Note: Call your CAA first to set up an appointment.

Maryland

Online

Apply online through the Maryland MyDHR Portal: https://mydhrbenefits.dhr.state.md.us/dashboardClient/#/home 

In Person

Download and print the Maryland Energy Assistance Application: https://dhs.maryland.gov/documents/DHR%20Forms/FIA%20Forms/English//OHEP/OHEP2021-Application-English.pdf 

Request an Application by Mail

Request an application by mail by calling your local energy assistance office. If you need help applying or finding the number for your local office, call:

1-800-332-6347

Massachusetts

First-Time Applicants

First-time applicants must apply in person. Find a list of agencies here: https://hedfuel.azurewebsites.net/ 

Repeat Applicants

Repeat applicants will receive an application directly by mail each year. 

Applying by Phone

Call the Cold Relief Hotline at (800) 632-8175 or call your local agency: https://hedfuel.azurewebsites.net/

Michigan

Apply online through the Michigan Benefits Application Portal:  https://newmibridges.michigan.gov/s/isd-landing-page?language=en_US 

Apply in person at your local LIHEAP office. Find a list of locations here: https://www.michigan.gov/mdhhs/0,5885,7-339-73970_5461—,00.html 

Minnesota 

Apply using the Minnesota Energy Program Application. You can download and fill it out using a computer, or you may print it out and complete it by hand:  https://mn.gov/commerce-stat/pdfs/application-english-fillable.pdf 

You may also contact your EAP to request an application form by mail.

Mississippi

Apply online using the Mississippi Virtual ROMA System: https://virtualroma.mdhs.ms.gov/ 

If you do not have access to a computer, call your local Community Action Agency for application assistance. Find a list of locations here: https://www.mdhs.ms.gov/local-service-agency/ 

Missouri

Apply by mail using the Missouri Application for Financial Help to Heat or Cool Your Home: https://dss.mo.gov/fsd/formsmanual/EA-1-Application-for-the-Low-Income-Home-Energy-Assistance-Program.pdf 

You can also request an application by mail. Call:

855-373-4636

Montana

Apply by mail with the Montana LIEAP and Weatherization Application:  https://dphhs.mt.gov/Portals/85/hcsd/documents/lieap/LIEAPApplication.pdf 

Call your local LIEAP office to learn about how to apply in person. Find a list of locations here:  https://dphhs.mt.gov/hcsd/energyassistance/lieapoffices 

Nebraska

Apply online through the ACCESSNebraska portal:  https://dhhs-access-neb-menu.ne.gov/start/?tl=en 

Apply by phone by calling the ACCESSNebraska hotline at:

(800) 383-4278.

Nevada

Print or download a Nevada Energy Assistance Application from the DWSS website:  https://dwss.nv.gov/uploadedFiles/dwssnvgov/content/Home/Features/Forms/2824-EL_Energy%20Assistance%20Application.pdf 

Apply by Mail or Fax

Mail or fax the completed application to this office you are in Las Vegas / North Las Vegas:

Mail: Energy Assistance Program
3330 E. Flamingo Rd., #55
Las Vegas, NV 89121

Fax: (702) 486-1441

Mail or fax the completed application to this office if you are in any other area:

Mail: Energy Assistance Program
2527 N. Carson St., #260
Carson City, NV 89706

Fax: (775) 684-0740

Apply by Email

Email the completed application to:

Apply by Dropbox

Drop the completed application at any DWSS drop box. A list of all DWSS offices can be found here, categorized by department: https://dwss.nv.gov/Contact/Welfare/ 

Request a Paper Application by Mail

Request a paper application be mailed to you by calling an EAP office at one of these numbers:  

EAP North Office: (775) 684-0730

EAP South Office: (702) 486-1404

For Application Assistance

Apply in person at an EAP intake site to receive application assistance and help mailing the form to the EAP office. Find a list of northern intake offices here: https://dwss.nv.gov/Contact/Energy_Assistance_Intake_Sites-N/ Find a list of southern intake offices here: https://dwss.nv.gov/Contact/Energy_Assistance_Intake_Sites-S/ 

Get a Paper Application in Person

Pick up a paper application at a DWSS office.

New Hampshire

Apply with your local Community Action Agency. Find a list of locations here:  https://www.nh.gov/osi/energy/programs/fuel-assistance/agencies.htm 

Note: Appointments are required

New Jersey

  1. Complete a New Jersey Home Energy/USF/Weatherization Program Application: https://www.nj.gov/dca/divisions/dhcr/offices/agencydirectorylist.html 
  2. Submit the application to your local Community Action Agency. Find a list of locations here:  https://www.nj.gov/dca/divisions/dhcr/offices/agencydirectorylist.html 

New Mexico

Online

Apply online through the YesNM Portal: https://www.yes.state.nm.us/yesnm/home/index 

Mail or Fax

Apply by mail or fax using the New Mexico LIHEAP Application: https://www.hsd.state.nm.us/uploads/files/Looking%20for%20Assistance_Apply%20for%20Benefits/Income%20Support/Low%20Income%20Home%20Energy%20Assitance%20Program/LHP%20602%20LIHEAP%20Application%20Revised%2083116_fillable.pdf 

In Person

Drop off a completed application at a local Income Support Division (ISD) office. Find a list of locations here:  https://www.hsd.state.nm.us/LookingForAssistance/Field_Offices_1.aspx 

New York

Apply Online

If you live outside of New York City, you can apply online through the New York myBenefits portal.

Note: New York City residents cannot apply for HEAP benefits online.

Access the portal here: https://www.mybenefits.ny.gov/mybenefits/begin 

In Person

Apply in person at your local HEAP District Contact office, regardless of where you live.

By Mail

Apply by mail by downloading and printing the HEAP application here: https://otda.ny.gov/programs/applications/3421.pdf 

  • If you live outside of New York City, mail the completed application to your nearest HEAP District Office.
  • If you live in New York City, mail the completed application to:

HRA/HEAPPO
Box 1401
Church Street Station
New York, NY 10008

North Carolina

Call your local Department of Social Services office to learn how to apply for LIEAP. Use the map tool to find your nearest office here: https://www.ncdhhs.gov/divisions/social-services/local-dss-directory 

North Dakota

Apply by mail using the North Dakota Energy Assistance Program Application: https://apps.nd.gov/itd/recmgmt/rm/stFrm/eforms/Doc/sfn00529.pdf 

Ohio

Start your application online through the Ohio Development Services Agency website: http://www.energyhelp.ohio.gov/ 

Apply by mail with the Ohio Energy Assistance Programs Application:  https://www.development.ohio.gov/files/is/2020-2021-HEAP-App-BW.pdf

  • Applications can be mailed to: HEAP PO Box 1240 Columbus, Ohio 43216

You can also get an application by visiting your Local Energy Assistance provider, library, county department of Job and Family Services or Area Agency on Aging.

Oklahoma

Apply online through the OKDHS Live website: http://www.okdhslive.org/ 

Contact your local DHS Human Services Center to learn how to apply in person.

Oregon

Contact your local Community Action Agency to learn how to apply. Find a list of locations here: https://www.oregon.gov/ohcs/energy-weatherization/Pages/utility-bill-payment-assistance.aspx

Pennsylvania

Apply Online

Apply online through the Pennsylvania COMPASS tool:  http://www.compass.state.pa.us/

Apply in Person, By Fax or Mail

Submit a completed Pennsylvania Application for Benefits to your local county assistance office::  https://www.dhs.pa.gov/Services/Assistance/Documents/Benefits%20Applications/PA-600-2-20-Final.pdf 

Find a list of locations here:  https://www.dhs.pa.gov/Services/Assistance/Pages/CAO-Contact.aspx 

Contact your local county assistance office to learn about in-person application methods. Find a list of locations here:  https://www.dhs.pa.gov/Services/Assistance/Pages/CAO-Contact.aspx 

Puerto Rico

To learn how to apply, call the Department of Families at:

(787) 289-7600 ext. 2527

Or email:

Rhode Island

New Applicants

If you are a new applicant, the RI Department of Human Services recommends applying in person at your local Community Action Program (CAP) agency. Find a list of locations:  https://www.ricommunityaction.org/member-services/default.aspx 

Repeat Recipients

If you have received heating assistance benefits in the year prior, you will likely receive application renewal forms from your local CAP agency. Be sure to update your address with your local CAP agency if necessary to ensure you receive the forms. If you are elderly or disabled, the CAP agency will arrange for you to apply at an intake site.

South Carolina

Begin the application process online using the LITTLite portal here: https://littlitesc.azurewebsites.net 

Or, download the LITTLite app on the App Store or on Google Play.

Contact your local Community Action Agency to learn about application methods. Find a list of locations here: http://oeo.sc.gov/help.html 

South Dakota

Online

Apply online through the South Dakota Department of Social Services website: https://apps.sd.gov/SS36SNAP/Web/Portal/Default.aspx 

By Mail

Complete the South Dakota Fillable Statewide Application for Energy Assistance/Weatherization (found here:  https://dss.sd.gov/formsandpubs/docs/ENERGY/energyassistanceapplication.pdf) and mail it to:

Office of Energy Assistance
910 E. Sioux Avenue
Pierre, SD 57501

Tennessee

Contact your local LIHEAP agency. Find a list of locations here:  https://s3.amazonaws.com/thda.org/Documents/Business-Partners/Grant-Administrators/LIHEAP/LIHEAP-Flyer.pdf 

Texas

Contact your nearest community agency. Find a list of locations here:  https://www.tdhca.state.tx.us/texans.htm 

Utah

Online

Apply online through the Utah State Energy Assistance portal:  https://sealapp.utah.gov/index.do 

By Mail

Apply by mail using the Utah HEAT Application: https://jobs.utah.gov/housing/scso/seal/documents/873_874.pdf 

By Phone

Apply by phone by calling the HEAT program line at:

1-866-205-4357

U.S. Virgin Islands

To learn how to apply, call the Department of Human Services at:

(340) 774-1166 ext. 4103

Or email:

Vermont

Online

Apply online for Vermont Fuel Assistance: https://dcf.vermont.gov/mybenefits/apply 

In Person

Apply in person by visiting your local district office.

Virginia

Online

Apply online using the Virginia CommonHelp portal:  https://commonhelp.virginia.gov/access/ 

In Person
  1. Complete the Fuel Assistance Application: https://www.dss.virginia.gov/files/division/bp/ea/intro_page/fuel_assistance/forms/032-03-0650-11-eng.pdf
  2. Submit the completed application to your local Department of Social Services (DSS) location: https://www.dss.virginia.gov/localagency/index.cgi

For emergency assistance, complete the crisis application: https://www.dss.virginia.gov/files/division/bp/ea/intro_page/crisis_assistance/forms/032-03-0651-12-eng.pdf 

By Phone

Apply by phone by calling the Enterprise Customer Service Center at:

(855)-635-4370

Washington

Contact your local LIHEAP agency to inquire about in-person application options.

West Virginia

Online

Apply online through WVPath: https://www.wvpath.org/ 

In Person

Contact your nearest Department of Health and Human Resources office to get an application form and learn about in-person application options. Find a list of office locations here:  https://dhhr.wv.gov/bms/Pages/Field-Offices.aspx 

Wisconsin 

Online

Apply online using the Home Energy Plus Application portal here: https://energybenefit.wi.gov/OnlineApps/OnlineApp/Default#!

In Person

Call (866) 432-8947 or contact your local Wisconsin Home Energy Assistance Program (WHEAP) agency to learn about in-person application methods. Find a list of locations here: http://homeenergyplus.wi.gov/section_archive.asp?linkid=119&locid=25

Wyoming

Note: If you applied in the last season, you will receive a new LIEAP application in the mail.

Online

Apply online: https://www.wyolieap.com/Application/ 

Mail, Fax, Email or Drop Off

Apply by mail, fax, email or drop off using the Wyoming LIEAP application: https://www.lieapwyo.org/uploads/8/5/5/9/85593736/2019-2020_generic_application.pdf 

  • Contact information for returning the completed application is included on the application.
  • You may also call (800)-246-4221 or visit a Department of Family Service (DFS) location to request an application form. 

How to Apply in Tribal Organizations

Members of federally recognized tribes and tribal organizations must apply for LIHEAP with their tribe’s LIHEAP coordinator. There are currently 154 tribes that participate in the program. The following states have tribes and tribal organizations that participate in LIHEAP:

Alabama

Alaska

Arizona

California

Connecticut

Idaho

Kansas

Maine

Massachusetts

Michigan

Mississippi

Montana

New Mexico 

New York

North Carolina

North Dakota

Oklahoma

Oregon

Rhode Island

South Dakota

Utah

Washington

Wyoming

Tribal members interested in receiving LIHEAP benefits can check to see if their tribe participates in LIHEAP using the LIHEAP Tribal Map page provided by the Office of Family Services here: https://www.acf.hhs.gov/ocs/liheap-tribal-contact-listing

The map also provides the necessary contact information for each tribe. To learn how to apply for LIHEAP through a tribal organization, applicants must inquire with their tribe’s LIHEAP coordinator. 

After Applying for LIHEAP

After you apply for energy assistance, you are generally still required to continue paying your utility bills. Completing an application for energy assistance will not prevent service disconnections or shut offs, so it is important to make payments while waiting for application approval. Most LIHEAP applications for regular energy assistance are processed within 30 days. If you apply for emergency assistance or are in a crisis, you may hear back in as little as 18 hours. 

LIHEAP Denials and Appeals

If your LIHEAP application is denied, you have the right to appeal the decision. The agency will then determine if you were wrongly denied energy assistance. The general steps outlined in the sections below can help you learn how to file an appeal. 

Reasons for an Application Denial

If your LIHEAP application is rejected, the Community Action Agency (CAA) will provide you with a denial notice, usually through mail or email. The notice typically includes the reason for your rejection as well as your next steps for appeal. 

You may be denied due to ineligibility, which means you do not meet your state, territory or tribe’s program criteria. For example, your income may be too high for you to qualify. 

Another common reason for denial is missing information on the application. You must be sure to provide all necessary information and documents during the application process. If your application contains errors or has missing information, you will likely be denied benefits because the CAA cannot verify your eligibility. If you are missing information or documentation, the denial notice may let you know what is missing. 

When to File an Appeal

If you believe you were wrongly denied LIHEAP benefits, file an appeal with your local agency that handled your application. The denial notice may tell you how many days you have to file and appeal. Generally, it is best to file an appeal as soon as you can. 

How to File an Appeal

Your denial notice will usually explain the appeals process. Since each state, territory and participating tribal agency operates its own LIHEAP, the process for filing an appeal varies slightly. However, there is a general appeal process that agencies follow when issuing an application denial.

  1. Find the reason for denial. Your denial letter will state the reason you did not qualify for LIHEAP.
  1. Respond to the notice. Follow instructions to file a first appeal. Depending on the reason for your application denial, you may need to provide additional documents to prove your eligibility. Refer to the “Documents Needed to Apply for LIHEAP” for a list of documents you need to verify your eligibility during the application process.
  1. Receive a second notice of determination. If your application is denied again and you are unsatisfied with the decision, proceed to step 4.
  1. Request a fair hearing with the local agency. The denial letter provides instructions for requesting a hearing, during which you make your case for why you believe you were wrongly denied benefits. Be sure to bring any evidence that can help your case.
  1. Receive a final decision. The state, territory or tribal LIHEAP department will send you a written decision after the hearing. If your appeal is not granted, and you still do not qualify for benefits, you can apply for the program at a later time if your situation changes. 

To start your appeal, contact your local agency and notify them of your desire to appeal. Refer to the “State and Territory LIHEAP Contact Information” section of this guide for local contact information. 

Fair Hearings

A hearing is a standard part of the appeal process that allows you to present evidence for your case. Your local agency is required to assist in scheduling the hearing and contacting the overhead department. 

Depending on where you live, the hearing can take place in person or over the phone. It will be conducted by an unbiased third party. Your local CAA will work with you to determine a reasonable date, time and location for the hearing. Find your nearest agency’s contact information in the  “State and Territory LIHEAP Contact Information” section of this guide.

If you cannot attend the hearing or prefer not to, you may be allowed to grant the following individuals authorization to attend the hearing on your behalf:

  • A relative
  • An authorized representative
  • A friend
  • A legal counselor

After your hearing, the state, territory or tribal LIHEAP department will review your case and notify you of their decision via a written final decision. If the decision is not overturned and you are denied benefits, you may be eligible for a second appeal to a higher authority. The written final decision will include instructions for this process if you qualify. 

If you do not agree with how your local agency or state, territory or tribal department handled your case, or if you suspect fraud, contact the federal LIHEAP office. Find federal LIHEAP contact information in the “What is the Low Income Home Energy Assistance Program (LIHEAP)?” section of this guide. 

Weatherization Assistance Program (WAP)

The Weatherization Assistance Program (WAP) is a free service available to income-eligible families that aims to reduce overall energy costs through home improvements. By increasing the energy efficiency of their homes, beneficiaries can lower their heating and cooling costs. These upgrades also contribute to added safety and improved health of those living in the home. 

What services qualify as weatherization?

Weatherization refers to any repairs, upgrades or modifications that help improve a home’s energy efficiency. The following services are provided through WAP and fall under the term “weatherization”:

  • Installing insulation
  • Performing safety tests on heating and cooling systems
  • Cleaning, tuning, repairing, or replacing heating or cooling systems
  • Sealing drafty doors and windows
  • Repairing or replacing water heaters, as well as installing water heater insulation
  • Installing low-flow showerheads
  • Replacing old doors or windows
  • Installing smoke detectors and carbon monoxide detectors 
  • Repairing leaks in ceilings, floors or pipes
  • Installing efficient light bulbs 
  • Evaluating mold and moisture issues
  • Repairing or replacing appliances
  • Installing programmable thermostats
  • Installing solar water heating system
  • Insulating pipes
  • Installing window film or awnings to block the sun
  • Evaluating moisture or mold hazards
  • Installing ventilation systems to improve air quality

Local professionals who are partnered with WAP visit the homes of program participants to perform a thorough home analysis, also known as an energy audit. During the audit, the professionals determine which of the above weatherization services are necessary to improve energy efficiency. If new equipment or appliances are installed, the professionals will teach the homeowners how to operate them and ensure they understand all safety procedures.

The average cost of weatherization services per home is $4,695. Homeowners who qualify for the program receive these services at no cost to them, as the program is federally funded. 

Benefits of Weatherization

WAP-approved households receive many benefits from participation in the program:

  • Lower utility bills. Weatherization reduces the total amount of energy that a home uses, resulting in lower energy costs.
  • Extended life of appliances. HVAC units do not work as hard when the home is properly sealed, which means they may last longer. 
  • Improved quality of life. Families living in weatherized homes can see improvements in air quality, which helps those with respiratory complications (like asthma) breathe easier.
  • Lower environmental impact. Weatherized homes make less of an impact on their surrounding environments, emitting less greenhouse gases and relying on renewable sources of energy.

WAP Eligibility 

Like LIHEAP, eligibility for WAP is primarily based on income. The program is open to families with incomes at or below 200 percent of the federal poverty guidelines (FPL). Some states instead use 60 percent of the state’s median annual income. Priority is given to:

  • Elderly residents 60 years of age or older
  • Residents with disabilities
  • Households with young children

If you participate in the following forms of public assistance, you may automatically qualify for WAP:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI or disability benefits)

WAP applicants may have their home weatherized whether they rent or own the home. If applicants rent an apartment in a multi-family building, the building itself may have to meet certain eligibility criteria before an individual unit can receive WAP services. WAP may help facilitate communication between you, your neighbors and your landlord or building owner about the need for weatherization. 

How to Apply to WAP

To receive weatherization services through WAP, you must apply with your state, territory or tribal agency. Like LIHEAP, WAP is administered at the local level. However, there is a standard application process that all weatherization administrators implement when determining eligibility for the program. 

  1. Determine your eligibility. If your income is at or below 60 percent of the state’s median annual income, you may qualify for benefits. 
  1. Find your local weatherization provider. Each state, territory and tribal organization has a list of approved weatherization providers. You can find your area provider’s contact information in the next section, “WAP Contact Information by Location.”
  1. Apply with your provider. In most cases, you must contact your provider to apply directly with them. You must provide proof of income from the prior year, such as:
    • Pay stubs
    • Bank statements
    • W-2
    • Social Security payments

WAP Contact Information by Location

The table below provides contact information for the weatherization administrator in each state and territory. Use the link provided in the “Website” column to find contact information for providers in your specific county, city or town to apply to WAP or inquire about program specifications.

Select Your State or Territory:

DepartmentPhone NumberWebsite
AlabamaAlabama Department of Economic and Community Affairs (ADECA)(334) 242-5100​https://adeca.alabama.gov/Divisions/energy/liap/Pages/Weatherization.aspx 
AlaskaAlaska Community Development Corporation (ACDC)(907) 746-5680http://www.alaskacdc.org/weatherization-assistance-program.html 
American SamoaTerritorial Energy Office(684) 699-1101https://www.americansamoa.gov/territorial-energy-office 
ArizonaArizona Department of Housing(602) 771-1000https://housing.az.gov/general-public/weatherization-assistance-program 
ArkansasArkansas Energy & Environment(501) 682-0744https://www.adeq.state.ar.us/energy/incentives/wap.aspx 
CaliforniaDepartment of Community Services & Development(916) 576-7109 https://www.csd.ca.gov/Pages/Residential-Energy-Efficiency.aspx 
ColoradoColorado Energy Office(303) 866-2100https://energyoffice.colorado.gov/weatherization-assistance-program 
Commonwealth of Northern Mariana Islands (CNMI)Department of Public Works(670) 237-2200
ConnecticutDepartment of Energy and Environmental Protection (DEEP)(877) 947-3873https://portal.ct.gov/DEEP/Energy/Weatherization/Weatherization-in-Connecticut 
DelawareDivision of Climate, Coastal and Energy(302) 735-3480https://dnrec.alpha.delaware.gov/climate-coastal-energy/sustainable-communities/weatherization/ 
District of ColumbiaDepartment of Energy & Environment(202) 535-2600https://doee.dc.gov/service/weatherization-assistance-program 
FloridaDepartment of Economic Opportunity(850) 245-7105http://floridajobs.org/community-planning-and-development/community-services/weatherization-assistance-program 
GeorgiaGeorgia Environmental Finance Authority (GEFA)(404) 584-1000https://gefa.georgia.gov/weatherization-assistance-program 
GuamGuam Energy Office(671) 646-4361http://energy.guam.gov/programs-2/ 
HawaiiOffice of Community Services (OCS)(808) 586-8624https://labor.hawaii.gov/ocs/service-programs-index/weatherization-assistance-program/ 
IdahoDepartment of Health and Welfare(208) 332-1660https://healthandwelfare.idaho.gov/FoodCashAssistance/HeatingTelephone/tabid/91/Default.aspx 
IllinoisDepartment of Commerce & Economic Opportunity(217) 785-2533https://www2.illinois.gov/dceo/CommunityServices/HomeWeatherization/Pages/default.aspx 
IndianaIndiana Housing & Community Development Authority(800) 872 – 0371https://www.in.gov/ihcda/4076.htm 
IowaDepartment of Human Rights(515) 281-3988https://humanrights.iowa.gov/dcaa/weatherization 
KansasKansas Housing Corporation(785) 217-2048https://kshousingcorp.org/homeowners/weatherization-assistance/ 
KentuckyKentucky Housing Corporation(502) 564-7630http://www.kyhousing.org/Development/Single-Family/Pages/Weatherization-Assistance-Program.aspx 
LouisianaLouisiana Housing Corporation(225) 763-8700 https://www.lhc.la.gov/weatherization-assistance-program-wap 
MaineMaine State Housing Authority(207) 626-4639https://www.mainehousing.org/programs-services/HomeImprovement/homeimprovementdetail/weatherization 
MarylandDepartment of Housing & Community Development(855) 583-8976​​​​​​​​​​​​​​​​​​​​​​​ ​​​​https://dhcd.maryland.gov/Residents/Pages/wap/default.aspx 
MassachusettsHousing & Community Development(617) 573-1100https://www.mass.gov/service-details/weatherization-assistance-program-wap 
MichiganDepartment of Health and Human Services (DHHS)(517) 241-3740https://www.michigan.gov/mdhhs/0,5885,7-339-71547_5531_62128—,00.html 
MinnesotaMinnesota Commerce Department(800) 657-3710https://mn.gov/commerce/consumers/consumer-assistance/weatherization/ 
MississippiMississippi Department of Human Services(601) 359.4500https://www.mdhs.ms.gov/community-services/weatherization-assistance/ 
MissouriMissouri Department of Natural Resources(573) 751-2254https://energy.mo.gov/assistance-programs/liwap 
Montana Montana Human & Community Services Division(833) 317-1080https://dphhs.mt.gov/hcsd/energyassistance 
NebraskaNebraska Energy & Assistance Division(402) 471-2186https://neo.ne.gov/programs/wx/wx.html 
NevadaNevada Housing Division(702) 486-7220 https://housing.nv.gov/programs/Weatherization/ 
New HampshireOffice of Strategic Initiatives(603) 271-6359https://www.nh.gov/osi/energy/programs/weatherization/ 
New JerseyDepartment of Community Affairs(609) 984-1947 https://www.nj.gov/dca/divisions/dhcr/offices/wap.html 
New MexicoPNMCentral NM: (505) 345-4949 
Southwestern Region: (575) 523-1639 
https://www.pnm.com/home-weatherization-assistance-income-qualified-customers 
New YorkOffice of Temporary and Disability Assistance(800) 342-3009https://otda.ny.gov/workingfamilies/wap.asp 
North CarolinaDepartment of Environmental Quality(877) 623-6748https://deq.nc.gov/about/divisions/energy-mineral-land-resources/weatherization-assistance-program 
North DakotaDepartment of Commerce(701) 665-4496 https://www.communityservices.nd.gov/lowincomeprograms/weatherizationassistance/ 
OhioDevelopment Services Agency(800) 282-0880https://development.ohio.gov/is/is_hwap.htm 
OklahomaCommerce Department(405) 815-5374https://www.okcommerce.gov/weatherization/ 
OregonOregon Housing & Community Services (OHCS)(503) 986-2000https://www.oregon.gov/ohcs/energy-weatherization/Pages/weatherization-services.aspx 
PennsylvaniaDepartment of Community & Economic Development(833) 722-6778https://dced.pa.gov/programs/weatherization-assistance-program-wap/ 
Puerto RicoPrograma de Política Pública Energética del Departamento de Desarrollo Económico y Comercio(787) 765-2900 http://www.pppe.pr.gov/Programas/Pages/Weatherization-Assistance-Program.aspx 
Rhode IslandDepartment of Human Services(800) 745-6575 http://www.dhs.ri.gov/Programs/WAPProgramInfo.php 
South CarolinaOffice of Economic Opportunity(803) 734-0662http://oeo.sc.gov/weatherization.html 
South DakotaDepartment of Social Services(605) 773-3766 https://dss.sd.gov/economicassistance/energyassistance/weatherization.aspx 
TennesseeTennessee Housing Development Agency(615) 815-2200https://thda.org/business-partners/weatherization 
TexasTexas Department of Housing and Community Affairs (TDHCA)(877) 541-7905https://www.tdhca.state.tx.us/community-affairs/wap/guidance.htm 
UtahHousing & Community Development(435) 752-7242
(801) 214-3215
https://jobs.utah.gov/housing/scso/wap/how.html 
U.S. Virgin IslandsEnergy Office(340) 713-8436https://energy.vi.gov 
VermontDepartment for Children and Families(802) 279-7964https://dcf.vermont.gov/benefits/weatherization 
VirginiaDepartment of Housing and Community Development(804) 371-7000https://www.dhcd.virginia.gov/wx 
WashingtonWashington State Department of Commerce(360) 725-2947 https://www.commerce.wa.gov/growing-the-economy/energy/weatherization-and-energy-efficiency/ 
West VirginiaDepartment of Commerce(304) 957-2007https://wvcad.org/sustainability/weatherization-assistance-program 
WisconsinHome Energy Department(608) 267-3680http://homeenergyplus.wi.gov/category.asp?linkcatid=819&linkid=118 
WyomingWyoming Weatherization Services(307) 347-2200 https://www.wyweatherizationservices.org/application-process 

Other Government Assistance Programs

In addition to energy assistance, the federal government provides several other resources to families and individuals who need food or financial assistance. To qualify for these programs, applicants must meet certain income requirements. Individuals who qualify for LIHEAP may also qualify for the following assistance programs.

Food Benefits

Cash Benefits

Healthcare

Frequently Asked Questions

  1. How do I qualify for LIHEAP?

LIHEAP is a federal assistance program that is controlled locally by each state, territory and tribal organization. Each of these departments has different eligibility criteria and uses a combination of the following factors to determine who qualifies for assistance:

  • Income
  • Household size
  • Energy needs/costs

To see if you qualify for LIHEAP benefits, you must apply with your state, territory or tribal LIHEAP office. Refer to the “What is the Low Income Home Energy Assistance Program (LIHEAP)?” section to find contact information for states, territories and tribes.

  1. What services does LIHEAP provide?

LIHEAP helps pay a portion of your energy bills. The program is run differently in each state, territory and tribe. Depending on where you live, you can receive:

  • Heating and/or cooling assistance.
  • Emergency assistance to avoid utility disconnections.
  • Energy efficiency improvements through weatherization services, also known as the Weatherization Assistance Program.
  1. How do I apply for LIHEAP?

Since LIHEAP is administered by each state, territory and tribe, the application process varies based on where you live. Some locations offer online application options while others do not. To learn how to apply for LIHEAP in each state, territory or tribe, refer to the “Applying for LIHEAP” section of this guide.

  1. Does LIHEAP help pay for water or sewer bills?

No. You can only use LIHEAP funds to help pay for your heating or cooling bills. The only exception to this is if your air conditioner uses water, such as in an evaporative cooler.  

  1. Will my entire energy bill be covered by LIHEAP?

Typically, LIHEAP only pays for a portion of your energy costs. In most locations, LIHEAP will cover your primary utility bill. The total amount of utility assistance you receive depends on where you live, the size of your household, how much income you have and your energy costs.

  1. Can I apply directly with the federal government?

No. To apply for LIHEAP, you must go through your state, territory or tribal LIHEAP department. The federal government does not directly provide you with utility assistance. Instead, it provides funding to these locations. You can find a list of LIHEAP contact information in the “What is the Low Income Home Energy Assistance Program (LIHEAP)?” section of this guide. If you need help finding energy assistance in your area, you can call the National Energy Assistance Referral Hotline at:

(866) 674-6327

  1. If I rent my home, can I apply for LIHEAP?

Yes. Renters are permitted to apply for and receive utility assistance, even if the cost of their utilities is factored into the monthly cost of rent. 

  1. If I live in subsidized or public housing, can I apply for LIHEAP?

Depending on where you live, you may be ineligible for LIHEAP benefits if you live in subsidized housing. Contact your local LIHEAP office to see if they accept LIHEAP applications from applicants residing in public or subsidized housing. Refer to the “What is the Low Income Home Energy Assistance Program (LIHEAP)?” section of this guide to find contact information for your nearest LIHEAP office. 

  1. My LIHEAP application was denied. What next?

If you are denied LIHEAP benefits, your state, territory or tribal LIHEAP department will notify you via a denial notice. If you feel that the denial is incorrect and you believe you qualify for benefits, you have the right to appeal the decision. The appeal process varies depending on where you live, but most locations require a fair hearing. The hearing is your chance to provide evidence for why you believe you qualify for LIHEAP. For more information about appealing a LIHEAP denial, refer to the “LIHEAP Denials and Appeals” section of this guide.

  1.  How do I qualify for the Weatherization Assistance Program (WAP)?

Like LIHEAP, the Weatherization Assistance Program (WAP) is controlled locally by each state and territory. To be eligible for WAP, you must meet the eligibility criteria in your area, which is primarily based on income. You may qualify if your household income falls at or below 60 percent of your state or territory’s median annual income.

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