Your Free Guide to Buying Food With An EBT Card

Your Free Guide to Buying Food With An EBT Card


This guide is designed to help you understand the ins and outs of the Supplemental Nutrition Assistance Program (SNAP) and how to effectively use an Electronic Benefits Transfer (EBT) card to obtain essential sustenance for you and your household.

In this guide, we’ll break down the basics of SNAP benefits, explaining how this crucial program supports individuals and families in need. We’ll also dive into the details of the EBT card, clarifying what you can purchase with it and what items are excluded. Whether you’re new to the program or looking for a refresher, our user-friendly approach can empower you with the knowledge to make informed decisions about your nutrition and well-being.

Join us on this journey as we navigate the world of SNAP benefits and EBT card usage together, ensuring you can learn how to make the most of the assistance available. 

What is SNAP?

SNAP, also known as food stamps, is a program that helps those facing tough times with their finances. Its main goal is to make sure qualified individuals and families have enough nutritious food to eat, no matter their income.

Let’s say you’re going through a period where it’s a bit harder to make ends meet. If you meet the income guidelines, SNAP can step in to lend a hand. 

It gives you a certain amount of money every month that you can use to buy approved food. This way, you can get the nutritious food you and your family need to stay healthy, even if money is tight.

Using SNAP is like having a little extra boost to your budget, specifically meant for groceries. You can use the assistance to buy a variety of food items, like fruits, vegetables, bread, meat, and more. It’s all about ensuring that you have access to the kind of food that’s good for you.

The amount of help you can get from SNAP depends on your family size, income, and some other factors. The idea is to provide the proper support that suits your situation without any judgment.Applying for SNAP is a way to open the door to a better food situation when things are challenging. If you think this might be helpful for you, you can contact your local SNAP office to learn more about the application process. Remember, everyone deserves to have enough food to eat, and SNAP is here to help make that possible.

Contact Information by Location

LocationProgram Name in LocationContact InformationOffice DirectoryWebsite
AlabamaFood AssistanceToll-free number: 1-833-822-2202
TTY: 1-833-822-2202 / 711 or 1-800-548-2546
AlaskaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-478-7778
American SamoaAmerican Samoa Nutrition Assistance Program (ASNAP)Hotlines: 1-684-633-7720Not available
ArizonaNutrition AssistancePhone: 1-855-432-7587
TTY: 711
ArkansasSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-800-482-8988
CaliforniaCalFreshHotline: 1-877-847-3663
TYY: 711
ColoradoSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-816-4451 / 1-800-536-5298
Commonwealth of Northern Mariana IslandsCNMI Nutrition Assistance Program (NAP)Hotlines: 1-670 237-2800
ConnecticutSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-855-626-6632
Delaware Food Supplement ProgramHotline: 1-800-372-2022
TTY: 711
District of Columbia Supplemental Nutrition Assistance Program (SNAP)Hotline: 1-202-807-0405
TTY: 711
FloridaSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-866-762-2237 / 1-850-300-4323
TTY: 711 / 1-800-955-8771
GeorgiaGeorgia Food Stamp ProgramHotline: 1-877-423-4746 
TTY: 1-800-255-0135
GuamSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-671-735-7245
HawaiiSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-855-643-1643 
TTY: 711
IdahoIdaho Food StampsHotline: 1-877-456-1233
IllinoisSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-843-6154 
TTY: 711/ 1-800-447-6404
IndianaSupplemental Nutrition Assistance Program (SNAP)Toll-free phone: 1-800-403-0864
TTY: 711
IowaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-877-347-5678 / 1-800-972-2017 
TTY: 1-800-735-2942
KansasSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-888-369-4777
KentuckySupplemental Nutrition Assistance Program (SNAP)Hotline: 1-855-306-8959
TTY: 1-785-296-1491
LouisianaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-888-524-3578 / 211
TTY: 1-844-224-6188
MaineFood Supplement Program (SNAP)Hotline: 1-800-442-6003 / 211
TTY: 711
MarylandFood Supplement Program (SNAP)Hotline: 1-800-332-6347 
TTY: 1-800-735-2258
MassachusettsSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-877-382-2363
TTY: 711 / 1-800-720-3480 / 1-866-930-9252 (SPA)
MichiganFood Assistance Program (FAP)Hotline: 1-855-275-6424 / 1-517-241-3740
TTY: 711
MinnesotaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-657-3698 (toll-free)
TTY: 1-800-627-3529
MississippiFood Assistance Program (FAP)Hotline: 1-800-948-3050
General assistance: 1-601-359-4500
TTY: 711 / 1-800-735-2466
MissouriFood Stamp Program (FSP)Hotline: 1-800-392-1261
TTY: 1-800-735-2966
MontanaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-855-373-4636
TYY: 1-406-444-1421
NebraskaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-383-4278
TTY: 711 / 1-800-833-7352
NevadaSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-800-992-0900 
TTY: 1-800-326-6888 / 1-800-992-0900 (voice) 
New HampshireSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-603-271-9700 / 1-800-852-3345 (ext. 9700)
TTY: 1-800-735-2964 / 711
New JerseySupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-800-792-9773 / 1-800-687-9512
TTY: 1-800-701-0720
New MexicoSupplemental Nutrition Assistance Program (SNAP)Hotline: 800-432-6217
TTY: 1-877-294-4356 / 711
New YorkSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-800-342-3009 / 718-762-7669 (NYC only)
TTY: 711 / 1-212-504-4115 (NYC only)
North CarolinaFood and Nutrition ServicesHotline: 1-866-719-0141
TTY: 711
North DakotaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-866-614-6005 / 1-701-328-1000
TTY: 1-800-366-6888
OhioFood Assistance Program (FAP)Hotline: 1-866-244-0071 
TTY: 711
OklahomaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-866-411-1877
TTY: 711
OregonSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-800-723-3638 / 1-503-945-5600
TTY: 503-945-5896
PennsylvaniaSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-800-692-7462 
TTY: 1-800-451-5886
Puerto RicoPrograma de Asistencia Nutricional (PAN)Hotlines: 311 / 1-787-289-7600 / 1-787-289-1199
TTY: 1-800-877-8339
Rhode IslandSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-855-697-4347
TTY: 711 / 1-800-745-6575 (Voice)
South CarolinaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-616-1309
TTY: 711 / 1-800-735-8583
South DakotaSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-877-999-5612 / 1-866-854-5465
TTY: 711
TennesseeSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-866-311-4287
TTY: 711
TexasSupplemental Nutrition Assistance Program (SNAP)Hotlines: 211 (toll-free) / 1-877-541-7905
TTY: 711
U.S. Virgin IslandsSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-340-774-0930
UtahSupplemental Nutrition Assistance Program (SNAP)Hotlines: 1-866-526-3663 / 1-800-331-4341
TTY: 711 / 1-800-346-4128
Vermont3SquaresVTHotline: 1-800-479-6151 
TTY: 711 / 1-800-253-0191
VirginiaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-552-3431
TTY: 1-800-828-1120 / 711
WashingtonBasic FoodHotline: 1-877-501-2233 
TTY: 711
West VirginiaSupplemental Nutrition Assistance Program (SNAP)Hotline: 1-800-642-8589 / 1-877-716-1212 
TTY: 1-866-430-1274 (TTY) or 1-800-676-3777 (Voice) / 1-800-676-4290 (SPA)
WisconsinFoodShareHotline: 1-800-362-3002
TTY: 711 / 1-800-947-3529
WyomingSupplemental Nutrition Assistance Program (SNAP)Hotline: 307-777-5846
TTY: 711 / 1-800-452-1408 (TTY/Voice)

What is an EBT Card?

An electronic benefits transfer (EBT) card is a helpful tool that connects to the SNAP program. Think of it as a special card that works like a debit card but just for buying food.

If you qualify and get approved for SNAP benefits, the government deposits a certain amount of money onto this EBT card each month. This card is only for buying approved food – it won’t work like a regular credit card for other things. But it can be super handy because you can use it at certain stores to buy groceries.

Here’s a look at how it works.

  1. You take your EBT card to a store that accepts it (most grocery stores and even some farmers’ markets do). 
  2. You pick out the food you want to buy.
  3. When you’re at the checkout counter, instead of using cash or a credit card, you use your EBT card.

You’ll have a secret Personal Identification Number (PIN) that you use with the card to ensure it’s secure. You punch in your PIN, and the cost of the food gets subtracted from the amount of money on your EBT card. 

If you have more questions about your EBT card or how to use it, you can reach out to your local SNAP office or check out their website. 

How Much are SNAP Benefits?

When the government calculates SNAP benefits, they consider a few key factors to make sure the assistance fits the needs of each household. These factors help determine how much money you’ll receive on your EBT card each month.

  • Household Size: The number of people living in your household plays a big role. Generally, larger households get more assistance because they need more food to cover everyone’s needs.
  • Income: Your household’s income is a major factor. The government looks at your gross income (how much you earn before taxes and deductions) and your net income (what you actually bring home after those deductions). If your income is lower, you’re likely to receive more assistance. But even if you have a moderate to higher income, you might still be eligible for a partial benefit.
  • Deductions: The government considers some expenses when calculating SNAP benefits. They deduct certain things like housing costs, medical expenses for elderly or disabled members, and childcare costs. This helps create a more accurate picture of your financial situation.
  • Standard Deductions: Some standard deductions are applied to your income before calculating SNAP benefits. These deductions can vary based on household size and circumstances.
  • Maximum Benefit: Each year, the government sets a maximum benefit amount. This is the highest amount a household can receive, regardless of their income. If your income is lower, you might get the full maximum benefit, and if your income is higher, you might receive a smaller amount.
  • Thrifty Food Plan: The government uses something called the Thrifty Food Plan to estimate how much a household should spend on food each month. This plan is used as a guideline to calculate SNAP benefits. The idea is to help ensure families have enough money to buy nutritious food. Learn more about the Thrifty Food Plan here: 

The goal of SNAP is to provide fair and helpful assistance to those who qualify. That’s why they look at all these factors – to make sure the benefits fit your needs and help you afford the food your family requires. 

If your circumstances change, like if your income or household size changes, it’s important to let your local SNAP office know so they can adjust your benefits accordingly.

What Can SNAP Benefits Buy?

The types of food that can be purchased with SNAP benefits can differ from state to state in terms of specific rules and regulations. However, some federal guidelines apply to all states regarding what types of items can generally be purchased using SNAP benefits.

The United States Department of Agriculture (USDA) provides guidelines for allowable and non-allowable SNAP purchases, but states have the flexibility to make certain adjustments based on local preferences and regulations. This means that while the core list of eligible food items is consistent across states, there might be variations in specific details.

In general, SNAP benefits can be used to purchase most food items that are intended for human consumption. This includes:

  • Fruits and Vegetables: Fresh, frozen, and canned fruits and vegetables are generally eligible.
  • Meat and Poultry: Items like beef, chicken, pork, and seafood are allowed.
  • Dairy Products: Milk, cheese, yogurt, and other dairy items are eligible.
  • Bread and Cereals: Bread, cereals, rice, pasta, and other grains are typically allowed.
  • Snack Foods: Basic snack foods like chips, crackers, and cookies are generally eligible.
  • Non-Alcoholic Beverages: Juices, coffee, tea, and other non-alcoholic beverages are usually allowed.
  • Seeds and plants, which produce food for the household to eat.

However, there are restrictions on certain items that cannot be purchased using SNAP benefits. These often include:

  • Alcoholic Beverages: SNAP benefits cannot be used to buy alcoholic beverages, including beer, wine, or liquor.
  • Tobacco Products: Cigarettes, tobacco, and related products are not eligible for purchase using SNAP benefits.
  • Hot Prepared Foods: In most cases, hot foods prepared for immediate consumption at the store (like hot deli items) cannot be purchased with SNAP benefits. However, some states have special programs that allow the purchase of hot meals from authorized vendors.
  • Non-Food Items: Items like cleaning supplies, toiletries, and pet food are generally not eligible for purchase using SNAP benefits.
  • Vitamins and Supplements: Nutritional supplements and vitamins are not typically allowed.
  • Vitamins, medicines, and supplements: If an item has a Supplement Facts label, it is considered a supplement and is not eligible for SNAP purchase.
  • Live Animals: Except shellfish, fish removed from the water, and animals slaughtered prior to pick-up from the store.

While there’s a general framework for eligible and ineligible items, the specifics might vary by state due to local regulations. If you’re uncertain about whether a particular item can be purchased using your SNAP benefits, it’s a good idea to refer to your state’s official SNAP website or contact your local SNAP office for accurate and up-to-date information.

Spending SNAP Benefits by Location

LocationInfo on What SNAP Benefits Can Buy
American Samoa 
Commonwealth of Northern Mariana Islands 
District of Columbia
New Hampshire
New Jersey 
New Mexico,or%20coffee%20are%20not%20eligible
New York
North Carolina
North Dakota 
Puerto Rico 
Rhode Island
South Carolina 
South Dakota 
U.S. Virgin Islands
West Virginia

Who Can Qualify for SNAP Benefits?

Eligibility for SNAP is determined by a combination of factors. Here’s a breakdown of who is typically eligible:

  • Income: One of the main factors is your household’s income. Generally, if your gross income is less than a certain limit, you may be eligible for SNAP. The specific income limits vary based on your household size. People with lower incomes are more likely to qualify.
  • Household Size: The number of people living together in your household matters. Larger households typically have higher income limits. For example, a larger family might have a higher income limit than a single individual.
  • Citizenship or Immigration Status: Usually, U.S. citizens and certain eligible non-citizens can qualify for SNAP. Eligible non-citizens might include refugees, asylees, and lawful permanent residents. Undocumented immigrants generally aren’t eligible for SNAP benefits.
  • Work Requirements: Some states might have work requirements for certain adults without dependents. This means that if you’re able to work, you may need to meet certain work-related criteria to receive SNAP benefits. However, there are usually exemptions for people who are elderly, disabled, or caring for young children.
  • Asset Limits: While most states do not have strict asset limits, a few might consider your financial resources, like bank accounts and property, when determining eligibility. However, the focus is primarily on income and household size.
  • Student Status: Most college students aren’t eligible for SNAP, but there are some exceptions. Students who are also parents, enrolled in a work-study program, receiving Temporary Assistance for Needy Families (TANF), or participating in certain job training programs might be eligible.
  • Senior Citizens and Disabled Individuals: Senior citizens and individuals with disabilities often have different rules and calculations that may affect their eligibility and benefits.

It’s important to remember that eligibility rules can vary by state and are subject to change, so it’s best to check with your local SNAP office or their website for the most accurate and up-to-date information. 

If you think you might be eligible for SNAP, it’s a good idea to apply and see if you qualify. The program is designed to help those who need assistance, and it can make a positive impact on your ability to access nutritious food.

SNAP State Directory of Resources

CaliforniaMichiganPuerto Rico
ColoradoMinnesotaRhode Island
ConnecticutMississippiSouth Carolina
DelawareMissouriSouth Dakota
District of ColumbiaMontanaTennessee
GuamNew HampshireVermont
HawaiiNew JerseyVirgin Islands
IdahoNew MexicoVirginia
IllinoisNew YorkWashington
IndianaNew York CityWest Virginia
IowaNorth CarolinaWisconsin
KansasNorth DakotaWyoming

How to Apply for SNAP and an EBT Card

The application process can vary slightly from state to state. Here’s a general guide on how to apply, along with the different methods available:

Step 1: Gather Necessary Information:

Before you begin the application, gather the required information and documents. This might include proof of identity, income, expenses, and household members.

Step 2: Determine Your Eligibility:

Check the eligibility criteria for your state. This typically involves meeting income limits, household size requirements, and citizenship or immigration status.

Step 3: Choose Your Application Method:

SNAP applications can be submitted through various methods, and the options may vary by state. Here are the common methods:

  • Online Application: Many states offer online applications. Visit your state’s official SNAP website and look for the online application portal. Complete the required information and upload the necessary documents digitally. This method is usually the most convenient and allows you to apply from home.
  • In-Person Application: Some states have local SNAP offices where you can apply in person. Visit the nearest office, and a staff member will assist you in filling out the application form and provide guidance on the required documents.
  • Phone Application: In some states, you might be able to apply over the phone. Call your local SNAP office or a designated phone number to speak with an application assistant who will guide you through the process.
  • Mail Application: In a few states, you might be able to request a paper application form by mail. Fill out the form and send it back along with the required documents.

Step 4: Complete the Application:

Regardless of your chosen method, you’ll need to complete the application form with accurate information. Be thorough and honest in providing details about your income, expenses, and household.

Step 5: Submit Required Documents:

Attach the necessary documents to your application. These might include identification, proof of income, rent or mortgage information, utility bills, and any other documents requested by your state’s SNAP office.

Step 6: Review and Confirm:

Review your completed application for accuracy before submitting it. If you’re applying online, double-check the information you’ve entered. If you’re applying in person or over the phone, confirm that the application assistant has recorded your details correctly.

Step 7: Submit Your Application:

Submit your application using the chosen method. Online applications are usually submitted by clicking a “Submit” button. For other methods, follow the instructions provided by the SNAP office.

Step 8: Follow Up:

After submitting your application, the SNAP office will review your information. They might contact you for additional details or documents. Stay in touch with the office and respond promptly if they request any further information.

Remember that the specific steps and methods might vary depending on your state. To get accurate and detailed instructions for applying for SNAP benefits in your state, visit your state’s official SNAP website or contact your local SNAP office. They can guide you through the process specific to your location and circumstances.

Reporting Changes and Updates

Keeping your SNAP benefits accurate and up-to-date requires notifying the SNAP office about any changes in your circumstances. Timely reporting of changes is essential to maintain the accuracy of your SNAP benefits. 

Make sure to report changes to:

  • Your contact information, including your phone number, email, and address.
  • Your income changes, whether due to a job loss or increase in earnings, report it to the SNAP office. This adjustment ensures that your benefits are aligned with your financial situation.
  • Your household, such as the birth or adoption of a child, or if someone moves out or moves in, inform the SNAP office promptly. Household size affects benefit calculations.
  • Your address. If you move to a new address, let the SNAP office know. This helps ensure that important correspondence reaches you and that your benefits are correctly adjusted based on the cost of living in your new area.

Changes in expenses, medical costs, or childcare expenses might also impact your benefits. It’s important to keep the SNAP office informed about any relevant adjustments.

Depending on your state, there are various ways to report changes. You might be able to report changes online, by phone, in person at a local SNAP office, or by mail. Check your state’s SNAP website for specific instructions.

In some cases, the SNAP office might request documentation to verify the changes you’re reporting. This could include pay stubs, birth certificates, or other relevant documents.

After reporting changes, be attentive to any follow-up communication from the SNAP office. They might request additional information or clarification to ensure accurate adjustments.

Failure to report changes or providing false information can lead to penalties, including overpayment and potential disqualification from the program.

By staying proactive in reporting changes and updates, you help ensure that your SNAP benefits accurately reflect your current situation. This proactive approach benefits both you and the program, ensuring that you receive the support you need while complying with program rules and regulations.

Getting Help and Customer Service

Navigating the world of SNAP benefits can sometimes raise questions or concerns. Whether you’re unsure about the application process, need assistance with your EBT card, or have general inquiries, help is available to guide you through the process. 

Local SNAP Office:

Your first point of contact should be your local SNAP office. They are equipped to provide personalized assistance, answer your questions, and help you understand the application process, eligibility criteria, benefit calculations, and any updates related to your case. You can find the contact details for your local SNAP office on your state’s official SNAP website.

Customer Service Hotline:

Many states have a toll-free customer service hotline dedicated to addressing inquiries related to SNAP benefits. The hotline is staffed by knowledgeable professionals who can provide information, address concerns, and guide you through the process. The hotline number is usually available on your state’s SNAP website or through your local SNAP office.

Online Resources:

Your state’s official SNAP website often provides comprehensive information and frequently asked questions that can help you understand the program better. You might find answers to common inquiries and access useful resources that simplify the application process and EBT card usage.

Application Assistants:

If you’re unsure about filling out the application form or need help gathering the necessary documents, consider reaching out to application assistants. These are professionals available at local SNAP offices or community organizations who can provide guidance in person, over the phone, or through online platforms.

Language Assistance:

If you have difficulty communicating in English, many states offer language assistance services. You can request an interpreter to help you with the application process and understand the details.

Accessibility Services:

If you require accommodations due to disabilities, SNAP offices often offer accessibility services. These services ensure that the application process and customer service are accessible to individuals with various needs.

Feedback and Suggestions:

If you encounter any issues with the SNAP application process, EBT card usage, or customer service, don’t hesitate to provide feedback to your local SNAP office. Your insights can help improve the experience for you and others in the future.

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