While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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The Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and support, and nutrition education for low-income pregnant, breastfeeding and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk. The WIC program in Wisconsin is administered through the Wisconsin Department of Health Services.
Learn more about WIC in Wisconsin on the Department of Health Services WIC page here.
WIC assists women and children by providing nutrition assistance and health support. If you are eligible for WIC, you will be able to access the following services:
Monthly nutrition assistance benefits are placed on an eWIC card. The eWIC cards are issued to eligible participants after they are approved for the program.
After you receive your eWIC card, you will have to set up your account. Call (877) 415-5164 or click here to begin the process online. You will need to select a Personal Identification Number (PIN) to complete the setup.
The eWIC card functions like a debit card, allowing participants to swipe their card and enter their PIN to complete a transaction at participating vendors.
To learn more about WIC services in Wisconsin, click here.
After you are accepted into the WIC program, you will be assigned a specific food package category by the Wisconsin Department of Health Services. The food package you will be assigned is dependent on:
For women and children, each food package comes with a set list of covered food items and the maximum amount of the food item that will be covered by the program (in ounces or fluid ounces) each month. Items included in food packages for women and children are:
Infant food packages are provided in the same level of detail but vary based on the age of the infant and how they are fed (breastfed vs. formula fed). Covered food items based on these factors include:
Learn more about WIC Food Packages and Maximum Monthly Allowances here.
To be eligible for WIC in Wisconsin, you must meet the following requirements:
The WIC income limits are based on the number of members in your household and are categorized by time period. Gross income refers to the total earnings before any taxes are imposed. There is a monthly and annual income limit that households must meet. They are as follows.
| Yearly Income | Monthly Income | |
| Family of 1 | $26,973 | $2,248 |
| Family of 2 | $36,482 | $3,041 |
| Family of 3 | $45,991 | $3,833 |
| Family of 4 | $55,500 | $4,625 |
| Family of 5 | $65,009 | $5,418 |
| Family of 6 | $74,518 | $6,210 |
| Family of 7 | $84,027 | $7,003 |
| Family of 8 | $93,536 | $7,795 |
| For each additional member, add | $9,509 | $793 |
Note that pregnant women count as two people within a household.
For more information about WIC eligibility, visit the Wisconsin Public Health page here.
To test your eligibility for WIC benefits, use the WIC Prescreening Tool here. Using the WIC Prescreening Tool is not an application.
To apply for WIC in Wisconsin, complete the following three steps:
Learn if you may be eligible for WIC benefits by using the WIC Prescreening Tool here.
Learn what documents and information you need here and click the “First Appointment” tab.
You must schedule a WIC certification appointment at a WIC clinic to apply. To set up an appointment by phone, call your local WIC clinic. Click here to find the contact information for WIC clinics near you.
Your eligibility for WIC benefits will be verified during your appointment.
If you have questions about the application process or require assistance, contact the Wisconsin Department of Health Services WIC Program Monday through Friday from 7:00 AM to 6:00 PM:
The WIC certification appointment is the applicant's first appointment at a WIC clinic and is used to determine their eligibility for benefits. Applicants meet with a WIC representative and present all the necessary documents to apply for assistance.
Applicants should have the following items on hand for their WIC appointment:
All applicants, including the mother and all eligible children, must be present at the appointment.
After providing the necessary documentation, trained staff at the WIC clinic will conduct a health exam on each of the applicants to determine if they are at medical or nutritional risk. The assessment will include a blood test, a health questionnaire and measurements of their height and weight.
For more information on what to bring to your WIC appointment, click here and choose the “First Appointment” tab.
If you apply for WIC in Wisconsin, your eligibility will be determined during your certification appointment at the WIC clinic. You will not need to wait to find out if your application is approved.
However, if your location does not have sufficient funds to serve all eligible applicants, you may be put on a waiting list to receive benefits. In this situation, applicants will receive benefits based on a priority system that gives those in most need earlier access to benefits.
Learn more about the Waiting List here and the WIC Eligibility Priority System here.
After you set up your WIC appointment and apply for benefits at a local WIC clinic, your eligibility will be determined by the representative who processes your application.
If you are approved for benefits, you will receive your check or eWIC card in the mail within 14 days of being approved. You can use these monetary benefits to purchase WIC-approved foods. For information on what foods you can purchase with your WIC benefits, click here.
You will also be able to access WIC clinic support programs right away, including:
Learn more information about WIC benefits and what to expect from the program on the Wisconsin WIC About page here.
If you do not agree with the benefit decision given to you by the Wisconsin Department of Health Services (DHS), you can appeal your decision by mail, email or by phone within the time frame stated in your determination letter.
To request a fair hearing by phone, call one of the Division of Hearings and Appeals offices here. Be sure to have your determination letter on hand, as the information within it will be necessary to file your appeal with the Division.
To file an appeal by mail, you will need to fill out a Fair Hearing request form here or write a letter that includes the following information:
After filling out your Fair Hearing request form or writing an appeal letter, you can mail it and a copy of your determination letter to the following address:
Division of Hearings and Appeals
PO Box 7875
53707-7875
To request a Fair Hearing by email, fill out a Fair Hearing request found here or write your own request letter and scan it onto your computer. Email the scanned versions of your request and a copy of your determination letter to DHAMail@wisconsin.gov.
If you have any questions about the Fair Hearing process, visit the Division of Hearings and Appeals website here or contact the Division here.
If your eWIC card (Quest Card) is lost, stolen or damaged, you must contact the EBT card customer service team to shut down your eWIC card and request a replacement.
To replace your eWIC card in Wisconsin, call (877) 415-5164 and a replacement will be mailed to the address on your WIC account.
Learn more about the eWIC card here.
For help with obtaining WIC benefits, or for any further questions about the program, call the Wisconsin Department of Health Services at (608) 266-9824.
If you need to send any information to the Department of Health Services, you can fax it to (608) 266-3125 or send it by mail to the following address:
P.O. Box 2659
Madison, WI 53701-2659
You can visit or call a local WIC clinic for further assistance. Find your nearest location and contact information here.
You can also find a variety of emails to contact based on the question you have or information you need here.
If you have questions about your eWIC card, call eWIC customer service at (877) 415-5164.
While we are not affiliated with the government in any way, our private company engaged writers to research the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and compiled a guide and these answers to frequently asked questions. Our goal is to provide you useful information on the process to help you get the benefits you need.
Our free WIC Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view our free guide here.
Table of Contents
The Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and support, and nutrition education for low-income pregnant, breastfeeding and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk. The WIC program in Wisconsin is administered through the Wisconsin Department of Health Services.
To apply for WIC in Wisconsin, complete the following three steps:
Learn if you may be eligible for WIC benefits by using the WIC Prescreening Tool here.
Learn what documents and information you need here and click the “First Appointment” tab.
You must schedule a WIC certification appointment at a WIC clinic to apply. To set up an appointment by phone, call your local WIC clinic. Click here to find the contact information for WIC clinics near you.
Your eligibility for WIC benefits will be verified during your appointment.
If you have questions about the application process or require assistance, contact the Wisconsin Department of Health Services WIC Program Monday through Friday from 7:00 AM to 6:00 PM:
Note: Currently, in-person applications have been suspended due to the COVID-19 pandemic. To schedule an appointment, call your local WIC clinic here.
The WIC certification appointment is the applicant's first appointment at a WIC clinic and is used to determine their eligibility for benefits. Applicants meet with a WIC representative and present all the necessary documents to apply for assistance.
Applicants should have the following items on hand for their WIC appointment:
All applicants, including the mother and all eligible children, must be present at the appointment.
After providing the necessary documentation, trained staff at the WIC clinic will conduct a health exam on each of the applicants to determine if they are at medical or nutritional risk. The assessment will include a blood test, a health questionnaire and measurements of their height and weight.
For more information on what to bring to your WIC appointment, click here and choose the “First Appointment” tab.
If you apply for WIC in Wisconsin, your eligibility will be determined during your certification appointment at the WIC clinic. You will not need to wait to find out if your application is approved.
However, if your location does not have sufficient funds to serve all eligible applicants, you may be put on a waiting list to receive benefits. In this situation, applicants will receive benefits based on a priority system that gives those in most need earlier access to benefits.
Learn more about the Waiting List here and the WIC Eligibility Priority System here.
After you set up your WIC appointment and apply for benefits at a local WIC clinic, your eligibility will be determined by the representative who processes your application.
If you are approved for benefits, you will receive your check or eWIC card in the mail within 14 days of being approved. You can use these monetary benefits to purchase WIC-approved foods. For information on what foods you can purchase with your WIC benefits, click here.
You will also be able to access WIC clinic support programs right away, including:
Learn more information about WIC benefits and what to expect from the program on the Wisconsin WIC About page here.
If you do not agree with the benefit decision given to you by the Wisconsin Department of Health Services (DHS), you can appeal your decision by mail, email or by phone within the time frame stated in your determination letter.
To request a fair hearing by phone, call one of the Division of Hearings and Appeals offices here. Be sure to have your determination letter on hand, as the information within it will be necessary to file your appeal with the Division.
To file an appeal by mail, you will need to fill out a Fair Hearing request form here or write a letter that includes the following information:
After filling out your Fair Hearing request form or writing an appeal letter, you can mail it and a copy of your determination letter to the following address:
Division of Hearings and Appeals
PO Box 7875
53707-7875
To request a Fair Hearing by email, fill out a Fair Hearing request found here or write your own request letter and scan it onto your computer. Email the scanned versions of your request and a copy of your determination letter to DHAMail@wisconsin.gov.
If you have any questions about the Fair Hearing process, visit the Division of Hearings and Appeals website here or contact the Division here.
For help with obtaining WIC benefits, or for any further questions about the program, call the Wisconsin Department of Health Services at (608) 266-9824.
If you need to send any information to the Department of Health Services, you can fax it to (608) 266-3125 or send it by mail to the following address:
P.O. Box 2659
Madison, WI 53701-2659
You can visit or call a local WIC clinic for further assistance. Find your nearest location and contact information here.
You can also find a variety of emails to contact based on the question you have or information you need here.
If you have questions about your eWIC card, call eWIC customer service at (877) 415-5164.
While we are not affiliated with the government in any way, our private company engaged writers to research the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free WIC Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view our free guide here.