While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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The Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and support, and nutrition education for low-income pregnant, breastfeeding and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk. The WIC program in Florida is administered through the Florida Department of Health.
Learn more about WIC in Florida on the Department of Health WIC page here.
WIC assists women and children by providing nutrition assistance and health support. If you are eligible for WIC, you will be able to access the following services:
Monthly nutrition assistance benefits are placed on a WIC EBT card. The WIC EBT cards are issued to eligible participants after they are approved for the program.
After you receive your WIC EBT card, you will have to set up your account. Call 1 (866) 629-1095 to begin the process. You will need to select a Personal Identification Number (PIN) to complete the setup.
The WIC EBT card functions like a debit card, allowing participants to swipe their card and enter their PIN to complete a transaction at participating vendors. You can find stores that accept WIC benefits near you by downloading the Florida WIC Mobile App here.
The WIC Mobile App also provides information on all the food items you can purchase with your WIC benefits.
To learn more about WIC services in Florida, click here.
After you are accepted into the WIC program, you will be assigned a specific food package category by the Florida Department of Health. The food package you will be assigned is dependent on:
For women and children, each food package comes with a setlist of covered food items and the maximum amount of the food item that will be covered by the program (in ounces or fluid ounces) each month. Items included in food packages for women and children are:
Infant food packages are provided in the same level of detail but vary based on the age of the infant and how they are fed (breastfed vs. formula fed). Covered food items based on these factors include:
Learn more about WIC Food Packages and Maximum Monthly Allowances here.
To be eligible for WIC in Florida, you must meet the following requirements:
The WIC income limits are based on the number of members in your household and are categorized by time period. Gross income refers to the total earnings before any taxes are imposed. There is a monthly and annual income limit that households must meet. They are as follows.
| Yearly Income | Monthly Income | |
| Family of 1 | $26,973 | $2,248 |
| Family of 2 | $36,482 | $3,041 |
| Family of 3 | $45,991 | $3,833 |
| Family of 4 | $55,500 | $4,625 |
| Family of 5 | $65,009 | $5,418 |
| Family of 6 | $74,518 | $6,210 |
| Family of 7 | $84,027 | $7,003 |
| Family of 8 | $93,536 | $7,795 |
| For each additional member, add | $9,509 | $793 |
Note that pregnant women count as two people within a household.
For more information about WIC eligibility, visit the Florida WIC Eligibility Information page here.
To test your eligibility for WIC benefits, use the WIC Prescreening Tool here. Using the WIC Prescreening Tool is not an application.
To apply for WIC in Florida, complete the following three steps:
Learn if you may be eligible for WIC benefits by using the WIC Prescreening Tool here.
Learn what documents and information you need here.
You must schedule a WIC certification appointment at a WIC clinic to apply. To set up an appointment by phone, call your local WIC clinic. Click here to find the contact information for WIC clinics near you.
Your eligibility for WIC benefits will be verified during your appointment.
If you have questions about the application process or require assistance, contact the Florida WIC Program Care Line Monday through Friday from 8:00 AM to 5:00 PM ET:
The Florida WIC Program’s mailing address is:
Bureau of WIC Program Services4052 Bald Cypress Way, Bin A16Tallahassee, FL 32399
The WIC certification appointment is the applicant's first appointment at a WIC clinic. The purpose of the certification appointment is to determine your eligibility for WIC benefits. During the certification appointment, applicants will meet with a WIC representative and present all the necessary documents to apply for WIC benefits.
Applicants should bring the following documents to their WIC certification appointment:
All applicants, including the mother and all eligible children, must be present at the appointment.
After providing the necessary documentation, trained staff at the WIC clinic will conduct a health exam on each of the applicants to determine if they are at medical or nutritional risk. The assessment will include a blood test, a health questionnaire and measurements of their height and weight.
For more information on what to bring to your WIC appointment, click here.
If you apply for WIC in Florida, your eligibility will be determined during your certification appointment at the WIC clinic. You will learn whether you have been approved or denied at the appointment.
However, if your location does not have sufficient funds to serve all eligible applicants, you may be put on a waiting list to receive benefits. In this situation, applicants will receive benefits based on a priority system that gives those in most need earlier access to benefits.
Learn more about the Waiting List here.
Learn more about the WIC Eligibility Priority System here.
After you set up your WIC appointment and apply for benefits at a local WIC clinic, your eligibility will be determined by the representative who processes your application.
If you are approved for benefits, you will receive your check or WIC EBT card in the mail within a few days of being approved. You can use these monetary benefits to purchase WIC-approved foods. For information on what foods you can purchase with your WIC benefits, click here.
You will also be able to access WIC clinic support programs right away, including:
Learn more information about WIC benefits and what to expect from the program on the Florida WIC FAQ page here.
If your WIC application was denied, you have the right to file an appeal. You can submit the appeal to the Florida Department of Health in person or by mail within 90 days of when you are notified about your ineligibility.
To file an appeal in person, visit a local Department of Health office. You will need to speak with a representative and tell them why you are appealing your determination. You will also need to bring your benefit determination letter and evidence that supports your appeal. Find your nearest Florida county office location here and contact information here.
To file a claim by mail, you will need to fill out the Fair Hearing Request form here or write a letter that includes the following information:
You must also enclose a copy of your determination letter when filing an appeal by mail. Submit your appeal request to the following address:
Department of Children and Families
Office of Appeal Hearings
1317 Winewood Blvd., Building 5, Room 255
Tallahassee, FL 32399-0700
Learn more information about the appeal process by reviewing the Appeal Hearings page on the Florida Department of Health website here.
If your WIC EBT card is lost, stolen or damaged, you must contact the EBT card customer service team to shut down your WIC EBT card and request a replacement.
To replace your WIC EBT card in Florida, call 1 (866) 629-1095 and a replacement will be mailed to the address on your WIC account.
Learn more about the WIC EBT card here.
For help with obtaining WIC benefits, or for any further questions about the program, call the Florida WIC Program at 1 (800) 342-3556.
You can also visit or call a local WIC clinic for further assistance. Find your nearest location and contact information here.
If you have questions about your WIC EBT card, call WIC EBT customer service at 1 (866) 629-1095.
While we are not affiliated with the government in any way, our private company engaged writers to research the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and compiled a guide and these answers to frequently asked questions. Our goal is to provide you useful information on the process to help you get the benefits you need.
Our free WIC Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view our free guide here.
Table of Contents
The Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and support, and nutrition education for low-income pregnant, breastfeeding and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk. The WIC program in Florida is administered through the Florida Department of Health.
To apply for WIC in Florida, complete the following three steps:
Learn if you may be eligible for WIC benefits by using the WIC Prescreening Tool here.
Learn what documents and information you need here.
You must schedule a WIC certification appointment at a WIC clinic to apply. To set up an appointment by phone, call your local WIC clinic. Click here to find the contact information for WIC clinics near you.
Your eligibility for WIC benefits will be verified during your appointment.
If you have questions about the application process or require assistance, contact the Florida WIC Program Care Line Monday through Friday from 8:00 AM to 5:00 PM ET:
The Florida WIC Program’s mailing address is:
Bureau of WIC Program Services4052 Bald Cypress Way, Bin A16Tallahassee, FL 32399
The WIC certification appointment is the applicant's first appointment at a WIC clinic. The purpose of the certification appointment is to determine your eligibility for WIC benefits. During the certification appointment, applicants will meet with a WIC representative and present all the necessary documents to apply for WIC benefits.
Applicants should bring the following documents to their WIC certification appointment:
All applicants, including the mother and all eligible children, must be present at the appointment.
After providing the necessary documentation, trained staff at the WIC clinic will conduct a health exam on each of the applicants to determine if they are at medical or nutritional risk. The assessment will include a blood test, a health questionnaire and measurements of their height and weight.
For more information on what to bring to your WIC appointment, click here.
If you apply for WIC in Florida, your eligibility will be determined during your certification appointment at the WIC clinic. You will learn whether you have been approved or denied at the appointment.
However, if your location does not have sufficient funds to serve all eligible applicants, you may be put on a waiting list to receive benefits. In this situation, applicants will receive benefits based on a priority system that gives those in most need earlier access to benefits.
Learn more about the Waiting List here.
Learn more about the WIC Eligibility Priority System here.
After you set up your WIC appointment and apply for benefits at a local WIC clinic, your eligibility will be determined by the representative who processes your application.
If you are approved for benefits, you will receive your check or WIC EBT card in the mail within a few days of being approved. You can use these monetary benefits to purchase WIC-approved foods. For information on what foods you can purchase with your WIC benefits, click here.
You will also be able to access WIC clinic support programs right away, including:
Learn more information about WIC benefits and what to expect from the program on the Florida WIC FAQ page here.
If your WIC application was denied, you have the right to file an appeal. You can submit the appeal to the Florida Department of Health in person or by mail within 90 days of when you are notified about your ineligibility.
To file an appeal in person, visit a local Department of Health office. You will need to speak with a representative and tell them why you are appealing your determination. You will also need to bring your benefit determination letter and evidence that supports your appeal. Find your nearest Florida county office location here and contact information here.
To file a claim by mail, you will need to fill out the Fair Hearing Request form here or write a letter that includes the following information:
You must also enclose a copy of your determination letter when filing an appeal by mail. Submit your appeal request to the following address:
Department of Children and Families
Office of Appeal Hearings
1317 Winewood Blvd., Building 5, Room 255
Tallahassee, FL 32399-0700
Learn more information about the appeal process by reviewing the Appeal Hearings page on the Florida Department of Health website here.
For help with obtaining WIC benefits, or for any further questions about the program, call the Florida WIC Program at 1 (800) 342-3556.
You can also visit or call a local WIC clinic for further assistance. Find your nearest location and contact information here.
If you have questions about your WIC EBT card, call WIC EBT customer service at 1 (866) 629-1095.
While we are not affiliated with the government in any way, our private company engaged writers to research the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free WIC Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view our free guide here.