While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.

  1. What Is Unemployment Insurance?
  2. What Are Unemployment Insurance Benefits?
  3. How to Qualify for Unemployment Benefits
  4. When to Apply for Unemployment
  5. How to Apply for Wyoming Unemployment Insurance
  6. How Unemployment Insurance Benefit Amounts Are Calculated
  7. I Just Applied for Unemployment Insurance. Now What?
  8. What Happens After You Are Approved for Unemployment Benefits?
  9. How to Appeal a Denial of Unemployment Benefits
  10. Need More Help?
  11. View or Download Our Free Guide

What Is Unemployment Insurance?

Unemployment Insurance is a benefit program designed to replace part of the income of recently unemployed or underemployed workers. Unemployment Insurance is available to workers who are out of work through no fault of their own.

Learn more about Unemployment on Wyoming’s Unemployment Program Overview page here.

What Are Unemployment Insurance Benefits?

Unemployment Insurance Benefits are weekly payments given to eligible workers who apply to and are accepted into the program. These payments are typically provided via direct deposits to the beneficiary’s bank account.

You can learn more about how Unemployment Insurance payments work here and scrolling to question 8.

How to Qualify for Unemployment Benefits

To qualify for Unemployment Insurance in Wyoming, you must:

  • Have lost your job due to no fault of your own.
  • Be able to work.
  • Be actively seeking work.
  • Meet Wyoming’s monetary and personal eligibility requirements.

You can learn more about Wyoming’s eligibility requirements to qualify for Unemployment here.

When to Apply for Unemployment

Apply for benefits online here during the week you are seeking payment, when your hours have been reduced or when you are no longer employed. Do NOT wait until the week is over.

Learn more information on when to apply for Unemployment Insurance here.

How to Apply for Wyoming Unemployment Insurance

To apply for Unemployment Insurance in Wyoming, complete the following three steps:

  1. Gather the documentation related to your previous employment and information you will need for the application.

Learn what documents and information you need here.

  1. Choose how you are going to apply, whether online or in person.

The Wyoming Unemployment Office only accepts claims over the telephone if you live outside of the state. To apply by phone, call (866) 729-7799 toll-free.

To apply for Unemployment Insurance online, click here to access Wyoming’s Unemployment claim portal.

  1. Submit the Unemployment application, which is also known as filing a claim.

If you have questions about the application process or require assistance, contact the Wyoming Department of Workforce Services Workers Compensation Division Monday through Friday from 8:00 AM to 5:00 PM:

  • Phone Number: (307) 777-7441
  • Fax: (307) 777-6552

How Unemployment Insurance Benefit Amounts Are Calculated

To determine how much an applicant will receive in Unemployment Benefits each week, the Wyoming Department of Workforce Services looks at the claimant’s paid wages during the base period.

The minimum weekly benefit amount in Wisconsin is $43. The maximum weekly benefit amount is $595.

For questions about the base period and how benefits are calculated, click here and navigate to page 3.

I Just Applied for Unemployment Insurance. Now What?

  1.  Report Your Waiting Week

The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Claim through the claimant portal here or call (307) 473-3789. The Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.

Learn more about the Waiting Week here. Learn more about the Weekly Claim here.

  1. Start Looking for Work

Keep track of your work-search contacts. You are required to make at least two contacts per week to receive payments and waiting week credit.

  1. Discuss Possible Issues

If you were discharged or quit your last job, expect a call (or email if that is your preferred contact method) to determine if you are eligible for unemployment insurance.

You can learn more about what to expect after applying here.

What Happens After You Are Approved for Unemployment Benefits

You must file a Weekly Claim every week you are receiving Unemployment Benefits until you are employed again. This weekly claim is like a follow-up application that certifies your continued eligibility for the program, and proves you are actively applying for new jobs.

Learn more about the Weekly Claim here. File your Weekly Claim here.

It’s important to remember that you will stop receiving Unemployment Benefits and your Unemployment Claim will be canceled if you have not filed Weekly Certifications for two or more consecutive weeks.

How to Appeal a Denial of Unemployment Benefits

If your Unemployment Insurance application was denied, you have the right to file an appeal. You can submit an appeal in writing to the appeals commission, whose contact information will be listed on your determination letter. You must file your appeal within 28 calendar days of receiving the denial notice.

Find out more about the appeal process here.

Need More Help?

If you need help with an application or have any further questions about your claim, you can call the Wyoming Department of Workforce Services (DWS) customer service center at (307) 235-3264.

If you would like to speak with a representative at the Wyoming DWS Main Office, call (307) 777-7441. You can also reach the office at:

5221 Yellowstone Road
Cheyenne, WY 82002

You can also visit or call your nearest local office for further assistance. You can find the location nearest you and its contact information here.

The Wyoming DWS telephone lines and all local Unemployment Offices are available Monday through Friday from 8:00 AM until 5:00 PM, except for observed holidays listed here.

View or Download Our Free Guide

While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.

Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.

  1. Contact the Wyoming Department of Workforce Services
  2. Unemployment Offices in Wyoming
  3. Need More Help?
  4. View or Download Our Free Guide

Contact the Wyoming Department of Workforce Services

If you have general questions about the Unemployment Benefits provided in Wyoming, you can contact the Wyoming Department of Workforce Services by calling the customer service line at (307) 235-3264.

For information on your Unemployment Insurance claim, contact the Call Center at (888) 674-7699, the Claims Center at (307) 473-3789 or the Unemployment Tax Division at (307) 235-3217.

For questions about the appeals process or appealing a benefits denial click here.

All Wyoming Department of Workforce Services (DWS) lines are available daily from 8:00 a.m. to 5:00 p.m., except for the observed holiday’s listed here.

Unemployment Offices in Wyoming

Wyoming has 5 Unemployment Offices. Find your nearest local Unemployment Office’s location, hours of operation, and phone number. Or, go to the Wyoming DWS Contact Us page here.

LocationAddressPhone Number
Casper100 W Midwest Ave, Casper, WY 82601(307) 235-3264.
Cody1026 Blackburn St., Cody, WY 82414(307) 587-4241
Gillette551 Running W Drive, #100, Gillette, WY 82718(307) 682-9313
Riverton422 East Fremont Ave., Riverton, WY 82501(307) 473-3789
Rock Springs2451 Foothill Blvd, White Mountain Mall, Rock Springs, WY 82901(307) 382-9477

Need More Help?

To find more information on Wyoming Unemployment Benefits and Services, visit:

  •  The Wyoming Department of Workforce Services (DWS) website here.
  • The Wyoming DWS Frequently Asked Questions page here.

To file an Unemployment Insurance claim online:

  • Visit the Wyoming Unemployment Insurance claimant portal here.

If you have a question about Wyoming Employer Unemployment Insurance:

  • Call (307) 777-6763
  • Fax (307) 777-5298
  • Visit the Wyoming Employer Services page here.

View or Download Our Free Guide

While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.

Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.

  1. How to Apply for Wyoming Unemployment Insurance
  2. How to Check Your Application Status
  3. The Unemployment Benefits Waiting Week
  4. How to Appeal a Denial of Unemployment Benefits
  5. Need More Help?
  6. View or Download Our Free Guide

How to Apply for Wyoming Unemployment Insurance

To apply for Unemployment Insurance in Wyoming, complete the following three steps:

  1. Gather the documentation related to your previous employment and information you will need for the application.

Learn what documents and information you need here.

  1. Choose how you are going to apply, whether online or in person.

The Wyoming Unemployment Office only accepts claims over the telephone if you live outside of the state. To apply by phone, call (866) 729-7799 toll-free.

To apply for Unemployment Insurance online, click here to access Wyoming’s Unemployment claim portal.

To apply for Unemployment Insurance in person, click here to find your nearest Wyoming Unemployment Office location.

  1. Submit the Unemployment application, which is also known as filing a claim.

If you have questions about the application process or require assistance, contact the Wyoming Department of Workforce Services Workers Compensation Division Monday through Friday from 8:00 AM to 5:00 PM:

  • Phone Number: (307) 777-7441
  • Fax: (307) 777-6552

How to Check Your Application Status

If you have already applied for Unemployment Insurance online, you can check the status of your application by logging in to the state portal here.

You can also check the status of your application by calling the Wyoming Department of Workforce Services customer service line at (307) 235-3264.

The Unemployment Benefits Waiting Week

You will not begin receiving Unemployment Benefits immediately after submitting the application. By law, you must wait one week before finding out whether you will begin receiving benefits. This is called the Waiting Week.

The Waiting Week is the week after you file your unemployment claim. During the Waiting Week, you must file a Weekly Claim through the claimant portal here or call (307) 473-3789. The Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.

Learn more about the Waiting Week on page 5 of the claims guide here.

Learn more about the Weekly Claim here.

How to Appeal a Denial of Unemployment Benefits

If your Unemployment Insurance application was denied, you have the right to file an appeal. You can submit an appeal in writing to the appeals commission, whose contact information will be listed on your determination letter. You must file your appeal within 28 calendar days of receiving the denial notice.

Find out more about the appeal process here.

Need More Help?

If you need help with an application or have any further questions about your claim, you can call the Wyoming Department of Workforce Services (DWS) customer service center at (307) 235-3264.

If you would like to speak with a representative at the Wyoming DWS Main Office, call (307) 777-7441. You can also reach the office at:

5221 Yellowstone Road
Cheyenne, WY 82002

You can also visit or call your nearest local office for further assistance. You can find the location nearest you and its contact information here.

The Wyoming DWS telephone lines and all local Unemployment Offices are available Monday through Friday from 8:00 AM until 5:00 PM, except for the observed holidays noted here.

View or Download Our Free Guide

While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.

Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.