While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Unemployment Insurance is a benefit program designed to replace part of the income of recently unemployed or underemployed workers. Unemployment Insurance is available to workers who are out of work through no fault of their own.
Learn more about Unemployment on Utah’s Unemployment Program Overview page here.
Unemployment Insurance Benefits are weekly payments given to eligible workers who apply to and are accepted into the program. These payments are typically provided via direct deposits to the beneficiary’s bank account.
Learn more about how Unemployment Insurance payments work in the Claimant Guide found here.
To qualify for Unemployment Insurance in Utah, you must:
Learn more about Utah’s monetary requirements and personal eligibility requirements on the Claimant Guide found here.
Apply for benefits online here during the week you are seeking payment, when your hours have been reduced or when you are no longer employed. Do NOT wait until the week is over.
Learn more information on when to apply for Unemployment Insurance here.
To apply for Unemployment Insurance in Utah, complete the following three steps:
Learn what documents and information you need here.
To apply for Unemployment Insurance online, click here to access Utah’s Unemployment claim portal.
If you have questions about the application process or require assistance, contact the Utah Workforce Services’ Claims Assistance Lines Monday through Friday from 8:00 AM to 5:00 PM:
The amount of Unemployment Benefits you receive is based on your past reported earnings by employers that you have worked for in Utah. To determine the amount you will receive each week, the Utah Department of Workforce Services takes the highest-earning quarter in the applicant’s base period and divides that amount by 26. Then they subtract the result by $5.
The maximum weekly benefit amount you can receive in Utah is currently $746.
Learn more about Utah’s base period and how benefits are calculated here under question 7.
You can also get an estimate of your weekly benefit amount using the Preliminary Monetary Determination tool here.
The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal here and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Waiting Week and the Weekly Certification Application here.
Keep track of your work-search contacts. You are required to make at least two contacts per week to receive payments and waiting week credit.
If you were discharged or quit your last job, expect a call (or email if that is your preferred contact method) to determine if you are eligible for unemployment insurance.
You can learn more about what to expect after applying in the Claimant Guide here.
You must file a Weekly Certification Application every week you are receiving Unemployment Benefits until you are employed again. This weekly claim is like a follow-up application that certifies your continued eligibility for the program, and proves you are actively applying for new jobs.
Learn more about the Weekly Certification Application here. File your Weekly Certification Applications here.
It’s important to remember that you will stop receiving Unemployment Benefits and your Unemployment Claim will be canceled if you have not filed Weekly Certifications for two or more consecutive weeks.
If your Unemployment Insurance application was denied, you have the right to file an appeal within 15 days of receiving your determination letter.
You can submit an appeal to the Utah Department of Workforce Services Adjudication Division by mail or fax, or through the Utah Claims system online here.
To send an appeal by mail or fax, you will need to write an appeal letter by following the instructions provided on your determination letter. To send a written appeal letter to the DWS Adjudication Division by mail, use the following address:
Utah Department of Workforce ServicesAdjudication DivisionP.O. Box 45244140 East 300 SouthSalt Lake City, UT 84145-0244
You can also fax your appeal letter to the DWS here: (801) 526-9242.
If you have any further questions about the appeals process, visit the Utah DWS appeals page here, or call the Adjudication Division at (801) 526-9300.
Remember to continue filing your weekly claim for benefits even while you wait for your appeal hearing.
For help with an Unemployment Insurance application, or for any further questions about your Unemployment Insurance claim, call the Utah DWS Claims Assistance line at one of the following numbers:
You can also visit or call a local Unemployment Office for further assistance with reemployment programs and services. Find your nearest Unemployment Office location and contact information here.
The Utah Department of Workforce Services telephone line and local offices are available Monday through Friday from 8:00 AM until 5:00 PM, except for the observed holidays noted here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
If you have general questions about Utah Unemployment Benefits or an Unemployment Insurance claim, call Utah Claims Assistance at one of the following numbers:
If you have questions about appeals, call the DWS Adjudication Division at (801) 526-9300. Or, learn about the appeals process and access the appeals request form here.
All Utah Unemployment Insurance (UI) phone lines are available Monday through Friday from 8:00 AM until 5:00 PM, except for the observed holidays noted here.
Utah has 47 Unemployment Offices called Workforce Service Offices. You cannot apply for Unemployment Benefits in person in Utah. Workforce Service Offices mainly provide reemployment assistance and job training to help unemployed workers find new work. Find your nearest local Unemployment Office’s location, hours of operation, and phone number. Or, go to the Utah Workforce Services Contact Us page, click here.
| Location | Address | Phone Number |
|---|---|---|
| Beaver | 875 North Main Beaver, UT 84713 | 435-438-3581 |
| Blanding EC / USOR | 544 North 100 E Blanding, UT 84511 | 435-678-1420 |
| Brigham City | 138 West 990 South Brigham City, UT 84302 | 435-695-2625 |
| Brigham USOR | 275 West 1100 South Brigham City, UT 84302 | 435-734-9408 |
| Cedar City EC / USOR | 176 East 200 North Cedar City, UT 84721 | 435-865-6531 |
| Clearfield | 1290 East 1450 South Clearfield, UT 84015 | 801-776-7800 |
| DSBVI (Salt Lake) | 250 North 1950 West Suite B Salt Lake City, UT 84116 | N/A; Fax: 801-323-4396 |
| DSDHH (St George) | 1067 E. Tabernacle St. #10 St. George, UT 84770 | N/A; Fax: 435-673-8983 |
| DSDHH (Taylorsville) | 5709 South 1500 West Taylorsville, UT 84123 | N/A; Fax: 801-313-6810 |
| Davis USOR (Centerville) | 520 N Marketplace Dr. Suite 130 Centerville, UT 84041 | 385-489-6015 |
| Delta EC / USOR | 44 South 350 East Delta, UT 84624 | 435-864-3525 |
| Emery County (Castle Dale) | 550 West Highway 29 Castle Dale, UT 84513 | 435-381-6120 |
| Ephraim USOR | 325 West 100 North Suite #100 Ephraim, UT 84627 | 435-283-6501 |
| Heber | 69 North 600 West Suite C Heber City, UT 84032 | 435-654-6500 |
| Heber USOR | 175 North Main Suite 101 Heber, UT 84032 | 435-657-0629 |
| Junction | 550 North Main Junction City, UT 84740 | 435-893-0005 |
| Kanab | 468 East 300 South Kanab, UT 84741 | 435-644-8911 |
| Lehi | 557 West State Street Lehi, UT 84043 | 801-753-4500 |
| Loa | 18 South Main Loa, UT 84747 | 435-893-0005 |
| Logan EC / USOR | 180 North 100 West Logan, UT 84321 | 435-792-0599 |
| Manti | 55 South Main Suite 3 Manti, UT 84642 | 435-835-0771 |
| Metro (Salt Lake City) | 720 South 200 East Salt Lake City, UT 84111 | 801-536-7000 |
| Midvale | 7292 South State Street Midvale, UT 84047 | 801-567-3800 |
| Moab EC / USOR | 457 Kane Creek Blvd Moab, UT 84532 | 435-719-2600 |
| Nephi | 625 North Main Nephi, UT 84648 | 435-623-0361 |
| Ogden | 480 27th Street Ogden, UT 84401 | 801-626-0300 |
| Ogden USOR | 950 East 25th Street #200 Ogden, UT 84401 | 801-395-7020 |
| Panguitch | 665 North Main Panguitch, UT 84759 | 435-676-1406 |
| Park City | 1910 Prospector Ave #100 Park City, UT 84060 | N/A; Fax: 435-649-5430 |
| Price | 475 West Price River Drive #256 Price, UT 84501 | 435-636-2300 |
| Price USOR | 475 West Price River Drive Suite C Price, UT 84501 | 435-636-2820 |
| Provo | 1550 North 200 West Provo, UT 84604 | 801-342-2601 |
| Provo USOR | 150 East Center Street Suite 3300 Provo, UT 84606 | 801-806-0950 |
| Richfield | 115 East 100 South Richfield, UT 84701 | 435-893-0005 |
| Richfield USOR | 150 West 1500 South Richfield, UT 84701 | 435-896-1470 |
| Roosevelt EC/USOR | 140 West 425 South 300-13 Roosevelt, UT 84066 | 435-722-6499 |
| Salt Lake USOR | 150 North 1950 West Salt Lake City, UT 84116 | 801-238-4560 |
| South County (Taylorsville) | 5735 South Redwood Road Taylorsville, UT 84123 | 801-269-4700 |
| South Davis (Woods Cross) | 763 West 700 South Woods Cross, UT 84087 | 801-298-6600 |
| South Valley USOR | 926 West Baxter Drive 10600 South South Jordan, UT 84095 | 801-446-2560 |
| Spanish Fork EC / USOR | 1185 North Canyon Creek Parkway Spanish Fork, UT 84660 | 801-794-6600 |
| St. George | 162 North 400 East Suite B100 St. George, UT 84770 | 435-986-3500 |
| St. George USOR | 965 East 700 South #202 St. George, UT 84790 | N/A; Fax: 435-634-1463 |
| Tooele | 305 North Main Street Suite 100 Tooele, UT 84074 | 435-833-7300 |
| Valley West USOR | 5522 South 3200 West Taylorsville, UT 84129 | 801-957-8200 |
| Vernal | 1050 West Market Drive Vernal, UT 84078 | 435-781-4100 |
| Vernal USOR | 320 North Aggie Blvd. Suite 105 Vernal, UT 84078 | N/A; Fax: 435-789-2752 |
To find more information on Utah Unemployment Benefits and Services, visit:
To file an Unemployment Insurance claim online:
If you have a question about Utah Business Unemployment Insurance visit the Utah Business Registration page here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
To apply for Unemployment Insurance in Utah, complete the following three steps:
Learn what documents and information you need here.
To apply for Unemployment Insurance online, click here to access Utah’s Unemployment claim portal.
If you have questions about the application process or require assistance, contact the Utah Workforce Services’ Claims Assistance Lines Monday through Friday from 8:00 AM to 5:00 PM:
If you have already applied for Unemployment Insurance online, you can check the status of your application by logging into your account through the Utah Claimant Portal here.
You can also check the status of your application by calling the Utah Claims Assistance team at one of the following numbers:
You will not begin receiving Unemployment Benefits immediately after submitting the application. By law, you must wait one week before finding out whether you will begin receiving benefits. This is called the Waiting Week.
The Waiting Week is the week after you file your unemployment claim. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal here and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Waiting Week how to file your Weekly Claim in the Utah Claimant Guide found here.
If your Unemployment Insurance application was denied, you have the right to file an appeal within 15 days of receiving your determination letter.
You can submit an appeal to the Utah Department of Workforce Services Adjudication Division by mail or fax, or through the Utah Claims system online here.
To send an appeal by mail or fax, you will need to write an appeal letter by following the instructions provided on your determination letter. To send a written appeal letter to the DWS Adjudication Division by mail, use the following address:
Utah Department of Workforce ServicesAdjudication DivisionP.O. Box 45244140 East 300 SouthSalt Lake City, UT 84145-0244
You can also fax your appeal letter to the DWS here: (801) 526-9242.
If you have any further questions about the appeals process, visit the Utah DWS appeals page here, or call the Adjudication Division at (801) 526-9300.
Remember to continue filing your weekly claim for benefits even while you wait for your appeal hearing.
For help with an Unemployment Insurance application, or for any further questions about your Unemployment Insurance claim, call the Utah DWS Claims Assistance line at one of the following numbers:
You can also visit or call a local Unemployment Office for further assistance with reemployment programs and services. Find your nearest Unemployment Office location and contact information here.
The Utah Department of Workforce Services telephone line and local offices are available Monday through Friday from 8:00 AM until 5:00 PM, except for the observed holidays noted here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.