While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Unemployment Insurance is a benefit program designed to replace part of the income of recently unemployed or underemployed workers. The program is funded by taxes that are paid by employers.
You can learn more about Unemployment in Oregon here.
Unemployment Insurance benefits are weekly payments that are given to eligible workers who apply to and are accepted into the program. These payments can be provided via a direct deposit to their bank account.
You can learn more about how Unemployment Insurance payments work here.
To qualify for Unemployment Insurance in Oregon, you must:
To learn more about Oregon’s personal eligibility requirements to qualify for Unemployment, click here and navigate to the “How do I qualify?” section.
Apply for benefits online here during the week you are seeking payment, when your hours have been reduced or when you are no longer employed. Do NOT wait until the week is over.
Learn more about when to apply for Unemployment Insurance here and navigate to “What happens after I file my initial Unemployment Claim?”.
To apply for Unemployment Insurance in Oregon, complete the following three steps:
Learn what documents and information you need in this this handbook.
To apply for Unemployment Insurance online, click here to access Oregon’s Unemployment claims system.
To apply for Unemployment Insurance by phone, call one of the following Oregon Unemployment Insurance Centers:
The Oregon Employment Department does not currently accept applications in person.
If you have questions about the application process or require assistance, contact the Oregon Employment Department’s Main Office Monday through Friday from 8:00 AM to 5:00 PM:
The amount of Unemployment Benefits you receive is based on your past reported earnings by employers that you have worked for in Oregon. To determine the amount you will receive each week, the Oregon Employment Department calculates 1.25% of the total wages in your base period.
The minimum weekly benefit amount in Oregon is $190. The maximum weekly benefit amount is $812.
To help applicants calculate their benefit amount, the Oregon Employment Department provides an online benefit estimator.
The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal here and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements.
If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Waiting Week here.
Learn more about the Weekly Certification Application here.
Keep track of your work-search contacts. You are required to make at least two contacts per week to receive payments and waiting week credit.
If you were discharged or quit your last job, expect a call (or email if that is your preferred contact method) to determine if you are eligible for unemployment insurance.
You can learn more about what to expect after applying here.
You must file a Weekly Certification Application every week you are receiving Unemployment Benefits until you are employed again. This weekly claim is like a follow-up application that certifies your continued eligibility for the program, and proves you are actively applying for new jobs.
Learn more about the Weekly Certification Application here. File your Weekly Certification Applications here.
It’s important to remember that you will stop receiving Unemployment Benefits and your Unemployment Claim will be canceled if you have not filed Weekly Certifications for two or more consecutive weeks. Or, if you file and have earnings over 1 1/2 times your weekly benefit amount for two consecutive weeks.
When your claim is denied, you will receive an administrative decision from the Oregon Employment Department. Once your administrative decision is received, you can follow an appeal with the form and instructions provided along with the decision letter. You have 20 days to appeal and request a hearing before the decision to deny benefits becomes permanent.
You can file a claim and request a hearing in the following ways:
Remember to continue filing your weekly claim even if you are in the appeals process so that you are compensated for those weeks if you win the appeal.
You cannot file an appeal in person.
For help with an Unemployment Insurance application, or for any further questions about your Unemployment Insurance claim, call the Oregon Employment Department at 1 (877) 345-3484.
If you would like to speak with a representative at the Oregon Employment Department Main Office, call (503) 947-1394. You can also reach the office at:
Oregon Employment Department
875 Union St. NE
Salem, OR 97311
Contact your local Unemployment Office or visit an office in person. Find your nearest Unemployment Office location and contact information by searching for your zip code here.
Oregon Employment Department phone lines are available Monday through Friday from 8:00 AM until 5:00 PM, except for the observed holidays noted here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
For general information about Unemployment insurance in Oregon, call (877) 345-3484.
To reach Oregon’s Central Administrative office directly, call (503) 947-1394 or dial 711 for access to the TTY line.
For Pandemic Unemployment assistance, call (503)-370-5400 or (833)-410-1004, toll free.
Both numbers can be reached Monday through Friday from 8am to 5pm.
You can also send an inquiry directly to the Oregon Employment department by filling out a form here.
If you are looking for information about the appeals process, click here.
Note: Oregon is not currently taking unemployment claims in person at WorkSource Centers. These centers mainly serve as a way to connect unemployed workers with new employment opportunities and help them stay eligible for Unemployment benefits as they search for new work. If you require assistance from one of these centers, be sure to call ahead.
| Location | Address | Phone Number |
|---|---|---|
| Albany | 139 4th Avenue SE Albany, Oregon 97321 | (541) 967-2171 |
| Astoria | 450 Marine Drive Suite 110 Astoria, Oregon 97103 | (503) 325-4821 |
| Baker City | 1575 Dewey Avenue Baker City, Oregon 97814 | (541) 523-6331 |
| Bend | 1645 NE Forbes Road Suite 100 Bend, Oregon 97701 | (541) 388-6070 |
| Brookings | 16261 Highway 101 Suite #11 Brookings, Oregon 97415 | (541) 469-9836 |
| Burns | 809 W. Jackson Street Suite 400 Burns, Oregon 97720 | (541) 573-5251 |
| Canyon City | 120 S Washington St Canyon City, Oregon 97820 | (541) 575-0744 |
| Coos Bay | 990 S 2nd Street Coos Bay, Oregon 97420 – Coos Bay 97420 | (541) 756-8459 |
| Corvallis | 4170 SW Research Way Corvallis, Oregon 97333 | (541) 757-4261 |
| Dallas | 580 Main Street Suite B Dallas, Oregon 97338 | (503) 831-1950 |
| Enterprise | 104 Litch St Enterprise, Oregon 97828 | (541) 426-4972 |
| Eugene | 2510 Oakmont Way Eugene, Oregon 97401 | (541) 686-7601 |
| Florence | 3180 Hwy 101 N Florence, Oregon 97439 | (541) 997-1913 |
| Grants Pass | 1569 NE F Street Grants Pass, Oregon 97526 | (541) 476-1187 |
| Hermiston | 950 SE Columbia Drive Suite B Hermiston, Oregon 97838 | (541) 567-3381 |
| Klamath Falls | 801 Oak Avenue Klamath Falls, Oregon 97601 | (541) 883-5630 |
| La Grande | 1901 Adams Avenue La Grande, Oregon 97850 | (541) 963-7111 |
| Lebanon | 4157 NW Hwy 101 Suite 250 Lincoln City, Oregon 97367 | (541) 994-6992 |
| Madras | 281 SW 3rd Street Madras, Oregon 97741 | (541) 475-7118 |
| McMinnville | 370 NE Norton Ln McMinnville, Oregon 97128 | (503) 472-5118 |
| Medford | 119 N Oakdale Avenue Medford, Oregon 97501 | (541) 776-6060 |
| Newport | 120 NE Avery Street Newport, Oregon 97365 | (541) 265-8891 |
| Ontario | 375 SW 2nd Avenue Ontario, Oregon 97914 | (541) 889-5394 |
| Oregon City | 506 High St Oregon City, OR 97045 | (971) 673-6400 |
| Pendleton | 408 SE 7th Street Pendleton, Oregon 97801 | (541) 276-9050 |
| Portland Metro Beaverton-Hillsboro | 241 SW Edgeway Drive Beaverton, Oregon 97006 | (503) 526-2700 |
| Portland Metro Gresham | 19421 SE Stark Street Gresham, Oregon 97233 | (503) 669-7112 |
| Portland Metro N/NE | 30 N Webster Street Suite E Portland, Oregon 97217 | (503) 280-6046 |
| Portland Metro SE | 7916 SE Foster Road, Suite 104 Portland, Oregon 97206 | (503) 772-2300 |
| Portland Metro Tualatin | 7995 SW Mohawk Street Tualatin, Oregon 97062 | (503) 612-4200 |
| Prineville | 457 NE Ochoco Plaza Drive Prineville, Oregon 97754 | (541) 447-8076 |
| Redmond | 2158 SE College Loop Suite B Redmond, Oregon 97756 | (541) 548-8196 |
| Roseburg | 846 SE Pine Street Roseburg, Oregon 97470 | (541) 440-3344 |
| Salem | 605 Cottage Street NE Salem, Oregon 97301 | (503) 378-4846 |
| St. Helens | 500 N Highway 30 Suite 320 St Helens, Oregon 97051 | (503) 397-4995 |
| The Dallas | 700 Union Street Suite 105 The Dalles, Oregon 97058 | (541) 296-5435 |
| Tillamook | 2101 5th Street Tillamook, Oregon 97141 | (503) 842-4488 |
| Woodburn | 120 E Lincoln Street, Suite 15 Woodburn, Oregon 97071 | (503) 982-2817 |
To find more information on Oregon Unemployment Benefits and Services, visit:
To file an Unemployment Insurance claim online:
If you have a question about Oregon Business Unemployment Insurance:
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
To apply for Unemployment Insurance in Oregon, complete the following three steps:
Learn what documents and information you need here.
To apply for Unemployment Insurance online, click here to access Oregon’s Unemployment claims system.
To apply for Unemployment Insurance by phone, call one of the following Oregon Unemployment Insurance Centers:
The Oregon Employment Department does not currently accept application in person.
If you have questions about the application process or require assistance, contact the Oregon Employment Department’s Main Office Monday through Friday from 8:00 AM to 5:00 PM:
You can check your application status by logging into the Oregon Claims System here.
You can also call the Oregon Unemployment Insurance Contact Center at (877) 345-3484 toll free. Or, you can contact the Unemployment Center in your area directly at:
You will not begin receiving Unemployment Benefits immediately after submitting the application. By law, you must wait one week before finding out whether you will begin receiving benefits. This is called the Waiting Week.
The Waiting Week is the week after you file your unemployment claim. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal here and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements.
If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Waiting Week here.
Learn more about the Weekly Certification Application here.
When your claim is denied, you will receive an administrative decision from the Oregon Employment Department. Once your administrative decision is received, you can follow an appeal with the form and instructions provided along with the decision letter.
You have 20 days to appeal and request a hearing before the decision to deny benefits becomes permanent.
You can file a claim and request a hearing in the following ways:
Remember to continue filing your weekly claim even if you are in the appeals process so that you are compensated for those weeks if you win the appeal.
You cannot file an appeal in person.
For help with an Unemployment Insurance application, or for any further questions about your Unemployment Insurance claim, call the Oregon Employment Department at (877) 345-3484.
You can also visit or call a local Unemployment Office for further assistance. Find your nearest Unemployment Office location and contact information by searching for your zip code here.
The Oregon Employment Department customer service telephone line and all local Unemployment Offices are available Monday through Friday from 8:00 AM until 5:00 PM, except for the observed holidays noted here.
Do you need help checking or understanding your weekly claims? Contact the following centers in your area for assistance:
Or you can call the Weekly Claim Line toll free at (800) 982-8920.
You can also read the online Claimant Handbook available, here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.