While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Unemployment Insurance is a benefit program designed to replace part of the income of recently unemployed or underemployed workers. Unemployment Insurance is available to workers who are out of work through no fault of their own.
Learn more about Unemployment on Nevada’s Unemployment Program Overview page here.
Unemployment Insurance Benefits are weekly payments given to eligible workers who apply to and are accepted into the program. These payments are typically provided via direct deposits to the beneficiary’s bank account.
Learn more about how Unemployment Insurance payments work here.
To qualify for Unemployment Insurance in Nevada, you must:
Learn more about Nevada’s monetary requirement on page 3 and Nevada’s personal eligibility requirements on page 6 of this handbook.
Apply for benefits during the week you are seeking payment, when your hours have been reduced or when you are no longer employed. Do NOT wait until the week is over.
To apply for Unemployment Insurance in Nevada, complete the following three steps:
Learn what documents and information you need here.
To apply for Unemployment Insurance online, click here to access Nevada’s Unemployment claim portal.
To apply for Unemployment Insurance over the phone, call (888) 890-8211 Monday through Wednesday between 8:00 AM and 5:00 PM.
If you have questions about the application process or require assistance, contact the Nevada Department of Employment, Training, and Rehabilitation (DETR) Monday through Friday from 8:00 AM to 8:00 PM at:
The amount of Unemployment Benefits you receive is based on your past reported earnings by employers that you have worked for in Nevada. Your weekly benefit amount will be four percent of your highest quarter earnings during your base period. This amount may not exceed the maximum weekly benefit amount set in Nevada.
The maximum weekly benefit amount is $469.
Learn more about Nevada’s base period and how benefits are calculated on page 6 of this handbook.
The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements.
If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Weekly Certification Application here.
Keep track of your work-search contacts. You are required to make at least two contacts per week to receive payments and waiting week credit.
If you were discharged or quit your last job, expect a call (or email if that is your preferred contact method) to determine if you are eligible for unemployment insurance.
You can learn more about what to expect after applying here.
You must file a Weekly Certification Application every week you are receiving Unemployment Benefits until you are employed again. This weekly claim is like a follow-up application that certifies your continued eligibility for the program, and proves you are actively applying for new jobs.
Learn more about the Weekly Certification Application here. File your Weekly Certification Applications here.
It’s important to remember that your Unemployment benefits may be denied or delayed if you fail to complete your weekly certification.
If your Unemployment Insurance application was denied, you have the right to file an appeal within 11 days after the date of the notice of denial. Appeals must be written and signed by you and must include:
You may submit your request for an appeal by fax, mail, or in person. You can fax your appeal to (702) 486-7949 or submit your appeal by mail or in person to:
Office of Appeals
2800 E St Louis Avenue
Las Vegas, NV 89104
If you have any questions regarding the Nevada Unemployment appeal process or you need assistance with your appeal, call the Unemployment Insurance Appeals Office at (702) 486-7933.
You can learn more about the Nevada Unemployment appeals process here.
If you have general questions about Nevada Unemployment Benefits, call the Nevada Department of Employment, Training, and Rehabilitation customer service center at (888) 890-8211.
Contact your local Unemployment Office or visit an office in person. Find your nearest Unemployment Office location and contact information here.
The Nevada DETR is available Monday through Friday from 8:00 AM to 8:00 PM, except for observed holidays listed here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
If you have general questions about Nevada Unemployment Benefits or an Unemployment Insurance claim, call the Nevada Department of Employment, Training, and Rehabilitation (DETR) customer service center at 1 (888) 890-8211.
If you have questions about appeals, call the Unemployment Insurance Appeals Office at (702) 486-7933.. Or, learn about the appeals process and access the appeals request form here.
The Nevada DETR is available Monday through Friday from 8:00 AM to 8:00 PM, except for observed holidays listed here.
Nevada JobConnect Career Centers help job seekers with work registration, career information and guidance, education and training opportunities, resume building, and more. Find your nearest local Unemployment Office’s location, hours of operation, and phone number. Or, go to the Nevada JobConnect Career Centers page here.
| Location | Address | Phone Number |
|---|---|---|
| Carson City | 1929 North Carson Street Carson City, NV 89701 | (775) 684-0400 |
| Ely | 1500 Avenue F, Suite 1 Ely, NV 89301 | (775) 289-1616 |
| Fallon | 121 Industrial Way Fallon, NV 89406 | (775) 423-5115 |
| North Las Vegas | 2827 Las Vegas Boulevard North Las Vegas, NV 89030 | (702) 486-0200 |
| Winnemucca | 475 West Haskell Street, #1 Winnemucca, NV 89445 | (775) 623-6520 |
| Las Vegas | 3405 South Maryland Parkway Las Vegas, NV 89169 | (702) 486-0100 |
| Elko | 172 Sixth Street Elko, NV 89801 | (775) 753-1900 |
| Henderson | 4500 East Sunset Road, Suite 40 Henderson, NV 89014 | (702) 486-0300 |
| Sparks | 2281 Pyramid Way Sparks, NV 89431-2119 | (775) 284-9520 |
| Satellite Offices at Nevada Partners | 710 W Lake Mead Blvd North Las Vegas, NV 89030 | (702) 924-2100 |
| One Stop Career Center | 6330 W. Charleston Blvd, Suite 190 Las Vegas, NV 89146 | (702) 822-4200 |
| The American Job Center of Nevada, Reno | Reno Town Mall 4001 South Virginia Street Reno, NV 89502 | (775) 284-9600 |
To find more information on Nevada Unemployment Benefits and Services, visit:
To file an Unemployment Insurance claim online or over the phone:
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
To apply for Unemployment Insurance in Nevada, complete the following three steps:
Learn what documents and information you need here.
To apply for Unemployment Insurance online, click here to access Nevada’s Unemployment claim portal.
To apply for Unemployment Insurance over the phone, call (888) 890-8211 Monday through Wednesday between 8:00 AM and 5:00 PM.
If you have questions about the application process or require assistance, contact the Nevada Department of Employment, Training, and Rehabilitation (DETR) Monday through Friday from 8:00 AM to 8:00 PM at:
If you have already applied for Unemployment Insurance online, you can check the status of your application by logging into your account through the Nevada Claimant Portal here.
You can also check the status of your application by calling the Nevada Department of Employment, Training, and Rehabilitation customer service center at 1 (888) 890-8211.
You will not begin receiving Unemployment Benefits immediately after submitting the application. By law, you must wait one week before finding out whether you will begin receiving benefits. This is called the Waiting Week.
The Waiting Week is the week after you file your unemployment claim. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Weekly Certification Application here.
If your Unemployment Insurance application was denied, you have the right to file an appeal within 11 days after the date of the notice of denial of your Unemployment claim. Appeals must be written and signed by you and must include:
You may submit your request for an appeal by fax, mail, or in person. You can fax your appeal to (702) 486-7949 or submit your appeal by mail or in person to:
Office of Appeals
2800 E St Louis Avenue
Las Vegas, NV 89104
If you have any questions regarding the Nevada Unemployment appeal process or you need assistance with your appeal, you may call the Unemployment Insurance Appeals Office at (702) 486-7933.
You can learn more about the Nevada Unemployment appeals process here.
For help with an Unemployment Insurance application, or for any further questions about your Unemployment Insurance claim, call the Nevada Department of Employment, Training, and Rehabilitation customer service center at 1 (888) 890-8211.
You can also visit or call a local Unemployment Office for further assistance. Find your nearest Unemployment Office location and contact information here.
The Nevada DETR is available Monday through Friday from 8:00 AM to 8:00 PM, except for observed holidays.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.