While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Unemployment Insurance is a benefit program designed to replace part of the income of recently unemployed or underemployed workers. Unemployment Insurance is available to workers who are out of work through no fault of their own.
Learn more about Unemployment on Indiana’s Unemployment Program Overview page here.
Unemployment Insurance benefits are weekly payments that are given to eligible workers who apply to and are accepted into the program. These payments can be provided via a direct deposit to their bank account.
You can learn more about how Unemployment Insurance payments work here.
To qualify for unemployment in Indiana, you must:
You can learn more about Indiana requirements to qualify for Unemployment on page 7 of this handbook.
Apply for benefits online here during the week you are seeking payment, when your hours have been reduced or when you are no longer employed. Do NOT wait until the week is over.
Learn more information on when to apply for Unemployment Insurance on page 6 of this handbook.
To apply for Unemployment Insurance in Indiana, complete the following three steps:
Learn what documents and information you need here.
The Indiana Unemployment Office does not accept claims over the telephone. To apply
for Unemployment Insurance online, click here to access Indiana’s Unemployment claim portal. To apply for Unemployment Insurance in person, click here to find your nearest Indiana WorkOne Center location.
If you have questions about the application process or require assistance, you can contact the Indiana Department of Workforce Development’s customer service center Monday through Friday from 8:00 AM to 4:30 PM, EST:
Include the following information in all email correspondents:
The amount of Unemployment Benefits you receive is based on your past reported earnings by employers that you have worked for in Indiana. To determine how much you will receive each week, the Indiana Department of Workforce Development determines your weekly benefit amount by dividing your total base period wages by 52. After, the resulting number is multiplied by 0.47 and rounded down to the nearest whole dollar amount, up to the maximum benefit amount is Indiana.
The maximum weekly benefit amount is $390.
Learn more about Indiana’s base period and how benefits are calculated here.
The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Certification Application through the claimant self service portal and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. You can find the claimant self service portal here.
If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Waiting Week on page 6 of this handbook. Learn more about the Weekly Certification Application here.
Keep track of your work-search contacts. You are required to make at least two contacts per week to receive payments and waiting week credit.
If you were discharged or quit your last job, expect a call (or email if that is your preferred contact method) to determine if you are eligible for unemployment insurance.
You can learn more about what to expect after applying here.
You must file a Weekly Certification Application every week you are receiving Unemployment Benefits until you are employed again. This weekly claim is like a follow-up application that certifies your continued eligibility for the program, and proves you are actively applying for new jobs.
Learn more about the Weekly Certification Application here. File your Weekly Certification Applications here.
It’s important to remember that you will not receive Unemployment Benefits for the preceding week if you do not file your weekly claim.
If your Unemployment Insurance application was denied, you have the right to file an appeal.
Appeal requests must be submitted within ten days of the date your “Determination of Eligibility” was sent.
To appeal, you must type or write a letter explaining why you disagree with the Determination of Eligibility. Your letter must also contain:
You can submit your appeal request:
Department of Workforce Development
Attn: Appeals Division
10 North Senate Avenue
Indianapolis, IN 46204
If you have general questions about Indiana Unemployment Benefits, can call the Indiana Department of Workforce Development’s customer service center at (800) 891-6499.
You may also email the Indiana Department of Workforce Development at AskUIContactCenter@dwd.IN.gov. Include the following information in all email correspondents:
Additionally, you can contact your local office before visiting the location for service. Find the location nearest you as well as its contact information here.
The Department of Workforce Development is available Monday through Friday from 8:00 AM until 4:30 PM EST, except for observed holidays. You can learn more about observed holidays in Indiana here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
If you have general questions about Indiana Unemployment Benefits or an Unemployment Insurance claim, call the Indiana Department of Workforce Development’s benefit call center at (800) 891-6499.
You can also email the benefit call center at AskUIContactCenter@dwd.IN.gov. Include the following information in all email correspondents:
The Department of Workforce Development phone lines are available Monday through Friday from 8:00 AM until 4:30 PM EST, except for observed holidays. You can learn more about observed holidays in Indiana here.
In many cases, you may want to contact your local office before visiting the location for service. Find the location nearest you as well as its contact information below. Or, go to the Indiana WorkOne locations page here.
Region One - Jasper, Lake, LaPorte, Newton, Porter, Pulaski, Starke Counties
| Location | Address | Phone Number |
|---|---|---|
| Rensselaer | 105 E. Drexel Parkway Rensselaer, IN 47978 | (219) 866-4330 |
| Gary | 504 Broadway 4th Floor Gary, IN 46402 | (219) 981-1520 |
| Hammond | 5265 Hohman Ave, Suite 1A Hammond, IN 46320 | (219) 933-8332 |
| LaPorte - Sagamore Center | 300 Legacy Plz. W. LaPorte, IN 46350 | (219) 362-2175 |
| Michigan City - Government City Plaza | 301 E. 8th Street Michigan City, IN 46360 | (219) 809-0575 |
| Morocco | 4117 S. 240 W., Suite. 400 Morocco, IN 47963 | (800) 661-2258 |
| Portage | Ameriplex Commercial Park 1575 Adler Cir., Suite A Portage, IN 46368 | (219) 762-6592 |
| Winamac | 123 N. Market St., Suite 2 Winamac, IN 46996 | (574) 946-6300 |
| Knox | 1913 S. Heaton Street, Suite B Knox, IN 46534 | (574) 772-6882 |
Region Two - Elkhart, Fulton, Kosciusko, Marshall, and St. Joseph counties.
| Location | Address | Phone Number | Hours |
|---|---|---|---|
| Elkhart | 430 Waterfall Dr. Elkhart, IN 46516 | (574) 295-0105 | Mon: 8 AM to 4:30 PM Tue: 8 AM to 4:30 PM Wed: 8 AM to 4:30 PM Thur: 10 AM to 4:30 PM Fri: 8AM to 4:30PM |
| Rochester | 927 Main St Rochester, iN 46975 | (574) 223-8542 | Mon: 8 AM to 4:30 PM Tue: 8 AM to 4:30 PM Wed: 8 AM to 4:30 PM |
| Warsaw | 751 Anchorage Point Dr. Warsaw, IN 46580 | (574) 269-3050 | Mon: 8 AM to 4:30 PM Wed: 8 AM to 4:30 PM Thur: 8 AM to 4:30 PM |
| Plymouth | Pine Creek Plaza 2876 Miller Dr. Plymouth, IN 46563 | (574) 936-8919 | Mon: 8 AM to 4:30 PM Tue: 8 AM to 4:30 PM Wed: 8 AM to 4:30 PM Thur: 8 AM to 4:30 PM Fri: 8 AM to 4:30PM |
| South Bend | 851 S. Marietta St. (Monroe Industrial Park) South Bend, IN 46601 | (574) 237-9675 | Mon: 8 AM to 4:30 PM Tue: 8 AM to 4:30 PM Wed: 8 AM to 4:30 PM Thur: 10 AM to 4:30 PM Fri: 8:00 AM to 4:30 PM |
Region Three - Adams, Allen, DeKalb, Grant, Huntington, LaGrange, Nobe, Steuben, Wabash, Wells, and Whitley counties.
| Location | Address | Phone Number |
|---|---|---|
| Decatur | 313 W. Jefferson St. Decatur, IN 46733 | (260) 724-4963 |
| Ft. Wayne | 201 E. Rudisill Blvd., Suite 102 Ft. Wayne, IN 46806 | (260) 745-3555 |
| Auburn | 936 W. 15th St. Auburn, IN 46706 | (260) 925-0124 |
| Marion | 850 N. Miller Ave. Marion, IN 46952 | (765) 668-8911 |
| Huntington | 2201 N. Jefferson St. Huntington, In 46750 | (260) 356-2858 |
| LaGrange | 848 N. Detroit St LaGrange, IN 46761 | (260) 499-4835 |
| Kendallville | 1607 Dowling Street, Suite B3Kendalville, IN 46755 | (260) 599-1000 |
| Angola | 907 South Wayne Street Building A., Suite 200 Angola, IN 46703 | (260) 624-2004 |
| Wabash | 277 N Thorne St., Suite 107 Wabash, IN 46992 | (260) 463-8421 |
| Bluffton | Dutch Mill Plaza 260 N. Main Street Suite B Bluffton, IN 46714 | (260) 824-0855 |
| Columbia City | 480 W. Plaza Dr. Columbia City, IN 46725 | (260) 248-8611 |
Region Four - Benton, Carroll, Cass, Clinton, Foundation, Howard, Miami, Montgomery, Tippecanoe, Tipton, Warren, and White counties.
| Location | Address | Phone Number |
|---|---|---|
| Logansport | 1 Ivy Tech Way, Suite B Logansport, IN 46947 | (574) 722-6652 |
| Kokomo | 700 E. Firmin St. Ste. 150Kokomo, in 46902 | (765) 450-3019 |
| Peru | 685 E. Main St. Peru, IN 46970 | (765) 472-3562 |
| Crawfordsville | 2985 Industrial Blvd. Crawfordsville, IN 47933 | (765) 362-3790 |
| Lafayette | 820 Park East Blvd. Lafayette, IN 47905 | (765) 474-5411 |
| Monticello | 1017 O Connor Blvd. Monticello, IN 47960 | (574) 583-4128 |
Region Five - Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Morgan, and Shelby counties.
| Location | Address | Phone Number |
|---|---|---|
| Lebanon | 358 Mount Zion Rd. Lebanon, IN 46052 | (765) 482-0160 |
| Noblesville | 300 N. 17th St. (Ivy Tech Community College) Noblesville, IN 46060 | (317) 841-8194 |
| Greenfield | 836 S. State St. Greenfield, IN 46140 | (317) 462-7711 |
| Plainfield | 995 Andico Road Plainfield, IN 46168 | (317)-838-9335 |
| Franklin | 97 Umbarger Ln. Franklin, IN 46131 | (317) 736-5531 |
| Anderson | 140 East 53rd Street Anderson, iN 46013 | (765) 642-4981 |
| Shelbyville | 2177 Intelliplex Dr., Rm 112 Shelbyville, IN 46176 | (317) 392-3251 |
Region Six - Blackford, Delaware, Fayette, Henry, Jay, Randolph, Rush, Union, and Wayne counties.
| Location | Address | Phone Number |
|---|---|---|
| Muncie | 3301 W. Purdue Avenue Muncie, IN 47304 | (765) 289-1861 |
| Connersville | 715 West 21st StreetConnersville, IN 47331 | (765) 825-8581 |
| New Castle | 376 S. 15th StreetNew Castle, IN 47362 | (765) 529-3010 |
| Rushville | 306 Maine St. Rushville, IN 46173 | (765) 932-5921 |
| Richmond | 1215 S. J St. Richmond, IN 47374 | (765) 962-8591 |
Region Seven - Clay, Parke, Putnam, Sullivan, Vermillion, and Vigo counties.
| Location | Address | Phone Number |
|---|---|---|
| Brazil | 921 W. National St. Brazil, in 47834 | (812) 448-2636 |
| Rockville | 517 North Lincoln Rd. Rockville, IN 47872 | (765) 559-2021 |
| Greencastle | 1007 Mill Pond Rd. Greencastle, IN 46135 | (765) 653-2421 |
| Sullivan | 35 W. Jackson St. Sullivan, IN 47882 | (812) 268-3358 |
| Clinton | 306 S. Main St. Clinton, IN 47842 | (765) 832-3523 |
| Terre Haute | 30 N. 8th St. Terre Haute, IN 47808 | (812) 234-6602 |
Region Eight - Brown, Daviess, Lawrence, Martin, Monroe, Orange, and Owen counties.
| Location | Address | Phone Number |
|---|---|---|
| Nashville | 246 E. Main St. Nashville, IN 47448 | (812) 988-6968 |
| Washington | 8 NE 21st Street Washington, IN 47501 | (812) 254-7734 |
| Linton | 1600 N.E. ‘A’ St., Ste 4Linton, IN 47441 | (812) 847-4479 |
| Bedford | 2405 Mitchell RoadBedford, IN 47421 | (812) 279-4400 |
| Loogootee | 504 Park Street Loogootee IN, 47553 | (812) 295-2722 |
| Bloomington | 1531 S. Curry Pike, Suite 200Bloomington, IN 47403 | (812) 331-6000 |
| Paoli | 1075 N. Sandy Hook Rd. Paoli, IN 47454 | (812) 723-2359 |
| Spencer | 208 E. Morgan St., Suite B Spencer, IN 47460 | (812) 829-6511 |
Region Nine - Bartholomew, Dearborn, Decatur, Franklin, Jackson, Jefferson, Jennings, Ohio, Ripley, and Switzerland counties.
| Location | Address | Phone Number |
|---|---|---|
| Columbus | 4555 Central Ave., Suite 1300Columbus, IN 47203 | (812) 376-3351 |
| Lawrenceburg | Ivy Tech Lakefront Campus 500 Industrial Drive, Suite 1305 Lawrenceburg, IN 47025 | (812) 537-1117 |
| Greensburg | 422 East Central Avenue Greensburg, IN 47240 | (812) 663-8597 |
| Seymour | 323 Dupont DriveSeymour, IN 47274 | (812) 522-9074 |
| Madison | 100 East Second Street, Suite FMadison, IN 47250 | (812) 265-3734 |
| North Vernon | 1200 W. o&M Ave., Suite 200North Vernon, IN 47625 | (812) 346-6030 |
| Rising Sun | 591 Smart Drive Rising Sun, IN 47040 | (812) 438-2437 |
| Batesville | 920 County Line Road Batesville, IN 47006 | (812) 537-1117 |
Region Ten - Clark, Crawford, Floyd, Harrison, Scott, and Washington counties
| Location | Address | Phone Number |
|---|---|---|
| Jeffersonville | Clark Co. Govt. Center 501 E. Court Ave. Room 316 Jeffersonville, IN 47130 | (812) 620-6780 |
| English | Government Annex Center 743 E. State Rd. 64 English, IN 47118 | (812) 620-6892 |
| New Albany | 2125 State St., Suite 16 New Albany, IN 47150 | (812) 948-6102 |
| Corydon | Harrison Co. Lifelong Learning Center Bldg. 101 W. Hwy 62, Ste. 104 Corydon, IN 47112 | (812) 620-6892 |
| Scottsburg | Mid-America Science Park Bldg. Room #331 821 Lake Rd. Scottsburg, IN 47170 | (812) 620-6780 |
| Salem | St. Vincent Salem Hospital Lower Level 911 N. Shelby Street Salem, IN 47167 | (812) 620-6780 |
Region Eleven - Dubois, Gibson, Knox, Perry, Pike, Posey, Spencer, Vanderburgh, and Warrick counties.
| Location | Address | Phone Number |
|---|---|---|
| Jasper | Vincennes University 850 College Ave, Admin Bldg Rm 226 Jasper, IN 47546 | (812) 634-1599 |
| Princeton | 2429 S. Crabtree Dr. Princeton, IN 47670 | (812) 386-7983 |
| Vincennes | 2437 N. 6th Street Vincennes, IN 47591 | (812) 882-8770 |
| Tell City | 1034 31st StreetIvy Tech Community College Tell City, IN 47586 | (812) 548-4870 |
| Evansville | 700 E. Walnut St Evansville, IN 47713 | (812) 424-4473 |
| Evansville | 3501 N. 1st Ave. Evenasville, iN 47713 | (812) 470-7448 |
Region Twelve - Marion county.
| Location | Address | Phone Number |
|---|---|---|
| Indianapolis | 4410 N. Shadeland Ave. Indianapolis, IN 46226 | (317) 798-0335 |
To find more information on Indiana Unemployment Benefits and Services, visit:
To file an Unemployment Insurance claim online:
Visit the Indiana Unemployment Insurance claimant portal here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.
To apply for Unemployment Insurance in Indiana, complete the following three steps:
Learn what documents and information you need here.
The Illinois Unemployment Office does not accept claims over the telephone. To apply for Unemployment Insurance online, click here to access Indiana’s Unemployment Claimant Self Service portal. To apply for Unemployment Insurance in person, click here to find your nearest Indiana Unemployment Office location.
If you have questions about the application process or require assistance, you can contact the Indiana Department of Workforce Development’s customer service center Monday through Friday from 8:00 AM to 4:30 PM, EST:
Include the following information in all email correspondents:
If you have already applied for Unemployment Insurance online, you can check the status of your application by logging in to the claimant self service portal here.
You can also check the status of your application by calling the Indiana Department of Workforce Development’s benefit call center at (800) 891-649 or your local office. You can find a list of unemployment offices here.
Furthermore, you can email the Indiana Department of Workforce Development at AskUIContactCenter@dwd.IN.gov
Include the following information in all email correspondents:
You will not begin receiving Unemployment Benefits immediately after submitting the application. By law, you must wait one week before finding out whether you will begin receiving benefits. This is called the Waiting Week.
The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Certification Application through the claimant self service portal and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. You can find the claimant portal here.
If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.
Learn more about the Waiting Week on page 6 of this handbook. Learn more about the Weekly Certification Application here.
If your Unemployment Insurance application was denied, you have the right to file an appeal.
Appeal requests must be submitted within 10 days of the date your “Determination of Eligibility” was sent.
To appeal, you must type or write a letter explaining why you disagree with the Determination of Eligibility. Your letter must also contain:
You can submit your appeal request:
Indiana Department of Workforce Development
Attn: Appeals Division
10 North Senate Avenue
Indianapolis, IN 46204
If you have general questions about Indiana Unemployment Benefits, can call the Indiana Department of Workforce Development’s customer service center at 1-800-891-6499.
You may also email the Indiana DWD at AskUIContactCenter@dwd.IN.gov. Include the following information in all email correspondents:
Additionally, you can contact your local office before visiting the location for service. Find the location nearest you as well as its contact information here.
The Department of Workforce Development phone lines are available Monday through Friday from 8:00 AM until 4:30 PM EST, except for observed holidays. You can learn more about observed holidays in Indiana here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.