While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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The Low Income Home Energy Assistance Program (LIHEAP) provides assistance for energy costs to low-income households. LIHEAP is a federal program that is administered by individual states, territories, and tribes. In Guam, LIHEAP is administered by the Department of Public Health and Social Services of Guam.
Learn more about LIHEAP by reviewing the federal program fact sheet here.
For more information about LIHEAP, click here.
The Department of Public Health and Social Services of Guam oversees LIHEAP benefits and provides financial assistance for cooling expenses to qualified households. Financial assistance can include payment for:
For more information about LIHEAP’s cooling assistance initiative, see the federal LIHEAP benefits page here.
Guam’s LIHEAP program does not provide financial compensation for heating expenses. However, it does assist with cooling emergencies if applicants qualify for Crisis Assistance.
LIHEAP Crisis Assistance, like standard LIHEAP benefits, is a cash grant provided to the utility companies of eligible individuals in certain situations.
If your household meets all the eligibility requirements above and has an energy-related crisis, you may qualify for LIHEAP Crisis Assistance.
LIHEAP defines “crisis situation” as one where a household:
A “life-threatening crisis situation” also qualifies a household for Crisis Assistance. This occurs when:
Qualifying households may be eligible for a one-time benefit payment for an amount up to the annual maximum for LIHEAP Crisis Assistance.
To learn more about Crisis Assistance, contact the Guam Department of Public Health and Social Services at (671) 475-2653 or (671) 475-2672.
To determine the amount of energy assistance for which you are eligible, the Department of Public Health and Social Services of Guam will consider:
Also, whether you are eligible for regular LIHEAP payments or Crisis Assistance payments will influence your maximum benefit amount.
As of 2020, the maximum annual benefit amount in Guam is $1,141 and the minimum annual benefit amount is $50.
To qualify for LIHEAP in Guam, you must meet the following requirements:
The Department of Public Health and Social Services of Guam prioritizes households with elderly, disabled or young members. Elderly is considered 60 years or older, and young is considered five years old or younger.
Learn more about the LIHEAP financial eligibility requirements here.
If you or a member of your family participates in the benefit programs below, then you may automatically be eligible for LIHEAP based on your income:
To apply for LIHEAP in Guam, complete the following three steps:
Learn what documents and information you need to complete the process here.
Find your nearest Department of Public Health and Social Services office and contact information here.
Note that applications for Crisis Assistance, for households that meet the state definition of a crisis, can be submitted year-round.
If you have questions about the application process or require assistance, contact your nearest Department of Public Health and Social Services office. Find your nearest office here.
When applying for Guam LIHEAP benefits, you will need to provide:
The state will need the following documents and information to confirm your eligibility for LIHEAP benefits:
Learn more about the documentation needed during the LIHEAP application process here.
You can call the Department of Public Health and Social Services office where you applied to directly to check your application status.
Click here to find your local office and contact information.
The Department of Public Health and Social Services of Guam will notify you if you are approved or denied benefits receiving. All LIHEAP payments are made to the heating or energy provider directly. Benefit payments will not be sent to you.
If you are denied Guam LIHEAP benefits, you may request a hearing to appeal the decision by writing a statement to your local Department of Public Health and Social Services office where you applied. Find your nearest local office here.
Once the Department of Public Health and Social Services receives the appeal, they will set up a hearing and notify you of the date, time and location.
If you have questions about the appeal process, call the Department of Public Health and Social Services at (671) 475-2653 or (671) 475-2672.
If you have questions about LIHEAP benefits in Guam or require further assistance, you can also contact the Guam Department of Public Health and Social Services:
Guam Department of Public Health and Social Services
Bureau of Social Services Administration
Division of Public Welfare P.O. Box 2816
Hagatna, Guam 96932
194 Hernan Cortez Avenue
Terlaje Professional Building, Suite 309
Hagatna, Guam 96910
Find your nearest Department of Public Health and Social Services office and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Low Income Home Energy Assistance Program and compiled a guide that we believe is simple to use and easy to understand. Our goal is to help you get the benefits that you need by providing detailed information on the process.
Our free LIHEAP Guide is filled with helpful information about how to apply for LIHEAP, program eligibility and how to get in touch with local offices. You can view or download our free guide here.