While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
The Supplemental Nutrition Assistance Program (SNAP), also known as Food Stamps, helps eligible low-income individuals and families buy the food they need to stay healthy in the form of monthly benefits.
SNAP uses Electronic Benefits Transfer (EBT) cards to distribute the benefits.
The Georgia SNAP food assistance program is administered by the Division of Family and Children Services. Learn more about SNAP on the Georgia Division of Family and Children Services website here.
According to the U.S. Department of Agriculture, SNAP benefits can be used to purchase approved food items. These include:
See a more comprehensive list of what you can buy with SNAP benefits here and a list of approved snacks and meal supplements here.
There are also food items that cannot be purchased with SNAP benefits, including alcoholic beverages and hot prepared food. See a comprehensive list of what you cannot buy with SNAP benefits here.
SNAP provides monthly benefits, known as an allotment, to eligible households. The allotment amount you can receive is based on 1) the number of people in your household and 2) your household income.
To calculate your allotment amount, multiply your household’s net income by 0.3 and then subtract that number from the federal maximum monthly benefit amount in the table below.
| Household Number | Federal Maximum Allotment Per Month |
| 1 | $291 |
| 2 | $535 |
| 3 | $766 |
| 4 | $973 |
| 5 | $1,155 |
| 6 | $1,386 |
| 7 | $1,532 |
| 8 | $1,751 |
| Each additional household member | +219 |
You have one year (365 days) to use your allotment or the benefits on your EBT card will be canceled.
To learn more about the federal maximum monthly benefit amount, click here.
To qualify for SNAP in Georgia, you must meet the following requirements:
Learn more about Georgia’s income limits and other eligibility criteria here.
The Supplemental Nutrition Assistance Program (SNAP), formerly known as the Georgia Food Stamps program, helps families buy the food they need to stay healthy. If you are in need of food assistance and wish to apply to SNAP, complete the following three steps:
Learn about the income limits and personal eligibility requirements to receive SNAP benefits here.
Find a list of what you need to apply on page 2 of the Georgia application for SNAP. You can download a copy of the application here to see what information is required.
To apply for SNAP online, create an account on Georgia’s Gateway portal here and fill out the SNAP application.
To apply for SNAP in person, by mail or by fax, complete the Application for Benefits here and submit it to your local office. Click here to find the nearest Georgia Division of Family and Children Services office location.
To apply for SNAP by phone, call 1 (877) 423-4746.
If you have questions about the application process or require assistance, contact the Georgia Customer Contact Center at 1 (877) 423-4746. Office hours are from Monday through Friday from 8:00 AM to 5:00 PM ET.
Depending on your method of application, you can check your application status in the following ways:
After you have submitted your application, you will need to complete an interview by telephone.
If documents are missing from your application or the Division of Family and Children Services needs more information from you to finish processing your request, your application will be delayed.
If you are approved, you will then receive your EBT card in the mail within 30 days of your determination letter unless you are eligible for expedited services, which give you benefits within only 7 days. You may be eligible for expedited food assistance if:
Once you receive your EBT card, you can use it to purchase items that are approved by SNAP at groceries and retail stores that accept EBT transactions. Learn about what you can purchase with SNAP here.
SNAP benefits are replenished each month that you are a member of the program. To check the balance of your EBT card, call the number on the back of your card or 1 (202) 727-5355.
If you do not agree with the benefit decision given to you by the Georgia Division of Family and Children Services, you can appeal your decision in person, by email, by fax or by phone within 30 days of receiving your determination letter.
To file an appeal in person, visit a local Division of Family and Children Services office. You will need to speak with a representative and tell them why you are appealing your determination. You will also need to bring your benefit determination letter and evidence that supports your appeal. Find your nearest location here.
To file a claim by email, you will need to write a letter that includes the following information:
You can email your appeal request to RSM.mailfax@dch.ga.gov.
To file a claim by fax, submit the letter with the above information to 1 (912) 632-0389.
To file a claim by phone, call 1 (877) 423-4746.
For more information on the appeal process, click here.
You can check the balance of your EBT card by calling the number on the back of your card or 1 (888) 421-3281 or online here.
Learn more information about EBT cards and how to use your benefits on the Georgia Division of Family and Children Services EBT card page here.
How to Replace a Lost EBT Card or Benefits
If you have not received your EBT card within 10 days of receiving your approval notice, call 1 (877) 423-4746 for assistance.
If you have lost your EBT card and require a replacement, call Georgia’s EBT customer service number at 1 (888) 421-3281.
You cannot obtain a replacement EBT card in person at a Division of Family and Children Services office in Georgia.
For more answers to common questions related to EBT cards, click here.
For help with obtaining SNAP benefits or for any further questions about your application, contact the Georgia Customer Contact Center at 1 (877) 423-4746. Office hours are from Monday through Friday from 8:00 AM to 5:00 PM ET.
You can also visit or call a local Division of Family and Children Services office for further assistance. Find your nearest location here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Food Stamps program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process
Our free Food Stamps Guide is filled with helpful information about how to apply, requirements for program eligibility, and how to get in touch with local offices. You can view our free guide here.
Last Updated: February 2, 2024
The Supplemental Nutrition Assistance Program (SNAP), formerly known as the Georgia Food Stamps program, helps families buy the food they need to stay healthy. If you are in need of food assistance and wish to apply to SNAP, complete the following three steps:
Learn about the income limits and personal eligibility requirements to receive SNAP benefits here.
Find a list of what you need to apply on page 2 of the Georgia application for SNAP. You can download a copy of the application here to see what information is required.
To apply for SNAP online, create an account on Georgia’s Gateway portal here and fill out the SNAP application.
To apply for SNAP in person, by mail or by fax, complete the Application for Benefits here and submit it to your local office. Click here to find the nearest Georgia Division of Family and Children Services office location.
To apply for SNAP by phone, call 1 (877) 423-4746.
If you have questions about the application process or require assistance, contact the Georgia Customer Contact Center at 1 (877) 423-4746. Office hours are from Monday through Friday from 8:00 AM to 5:00 PM ET.
Depending on your method of application, you can check your application status in the following ways:
After you have submitted your application, you will need to complete an interview by telephone.
If documents are missing from your application or the Division of Family and Children Services needs more information from you to finish processing your request, your application will be delayed.
If you are approved, you will then receive your EBT card in the mail within 30 days of your determination letter unless you are eligible for expedited services, which give you benefits within only 7 days. You may be eligible for expedited food assistance if:
Once you receive your EBT card, you can use it to purchase items that are approved by SNAP at groceries and retail stores that accept EBT transactions. Learn about what you can purchase with SNAP here.
SNAP benefits are replenished each month that you are a member of the program. To check the balance of your EBT card, call the number on the back of your card or 1 (202) 727-5355.
If you do not agree with the benefit decision given to you by the Georgia Division of Family and Children Services, you can appeal your decision in person, by email, by fax or by phone within 30 days of receiving your determination letter.
To file an appeal in person, visit a local Division of Family and Children Services office. You will need to speak with a representative and tell them why you are appealing your determination. You will also need to bring your benefit determination letter and evidence that supports your appeal. Find your nearest location here.
To file a claim by email, you will need to write a letter that includes the following information:
You can email your appeal request to RSM.mailfax@dch.ga.gov.
To file a claim by fax, submit the letter with the above information to 1 (912) 632-0389.
To file a claim by phone, call 1 (877) 423-4746.
For more information on the appeal process, click here.
You can check the balance of your EBT card by calling the number on the back of your card or 1 (888) 421-3281 or online here.
Learn more information about EBT cards and how to use your benefits on the Georgia Division of Family and Children Services EBT card page here.
How to Replace a Lost EBT Card or Benefits
If you have not received your EBT card within 10 days of receiving your approval notice, call 1 (877) 423-4746 for assistance.
If you have lost your EBT card and require a replacement, call Georgia’s EBT customer service number at 1 (888) 421-3281.
You cannot obtain a replacement EBT card in person at a Division of Family and Children Services office in Georgia.
For more answers to common questions related to EBT cards, click here.
For help with obtaining SNAP benefits or for any further questions about your application, contact the Georgia Customer Contact Center at 1 (877) 423-4746. Office hours are from Monday through Friday from 8:00 AM to 5:00 PM ET.
You can also visit or call a local Division of Family and Children Services office for further assistance. Find your nearest location here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Food Stamps program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process
Our free Food Stamps Guide is filled with helpful information about how to apply, requirements for program eligibility, and how to get in touch with local offices. You can view our free guide here.
Last Updated: February 2, 2024