Nevada Unemployment FAQ Sheet

1. What Is Unemployment Insurance?
2. What Are Unemployment Insurance Benefits?
3. How to Qualify for Unemployment Benefits
4. When to Apply for Unemployment
5. How to Apply for Nevada Unemployment Insurance
6. How Unemployment Insurance Benefit Amounts Are Calculated
7. I Just Applied for Unemployment Insurance. Now What?
8. What Happens After You Are Approved for Unemployment Benefits?
9. How to Appeal a Denial of Unemployment Benefits
10. Need More Help?
11. View or Download Our Free Guide

What is Unemployment Insurance?

Unemployment Insurance is a benefit program designed to replace part of the income of recently unemployed or underemployed workers. Unemployment Insurance is available to workers who are out of work through no fault of their own.

What are Unemployment Insurance Benefits?

Unemployment Insurance Benefits are weekly payments given to eligible workers who apply to and are accepted into the program. These payments are typically provided via direct deposits to the beneficiary’s bank account.

How to Qualify for Unemployment Benefits

To qualify for Unemployment Insurance in Nevada, you must:

• Have lost your job due to no fault of your own.
• Be able to work.
• Be actively seeking work.
• Meet Nevada’s monetary and personal eligibility requirements.

When to Apply for Unemployment

Apply for benefits during the week you are seeking payment, when your hours have been reduced or when you are no longer employed. Do NOT wait until the week is over.

How to Apply for Unemployment in Nevada

To apply for Unemployment Insurance in Nevada, complete the following three steps:

1. Gather the documentation related to your previous employment and information you will need for the application.

2. Choose how you are going to apply, whether online or over the phone. 

To apply for Unemployment Insurance over the phone, call (888) 890-8211 Monday through Wednesday between 8:00 AM and 5:00 PM.

3. Submit the Unemployment application, which is also known as filing a claim. 

If you have questions about the application process or require assistance, contact the Nevada Department of Employment, Training, and Rehabilitation (DETR) Monday through Friday from 8:00 AM to 8:00 PM at:

• Northern Nevada Phone Number: (775) 684-0350
• Northern Nevada Fax: (775) 684-0338
• Southern Nevada Phone Number: (702) 486-7987
• Southern Nevada Fax: (702) 486-7987
• Rural and Out-of-State Callers: (888) 890-8211
• TTY Relay: 711

How Unemployment Insurance Benefit Amounts Are Calculated

The amount of Unemployment Benefits you receive is based on your past reported earnings by employers that you have worked for in Nevada. Your weekly benefit amount will be four percent of your highest quarter earnings during your base period. This amount may not exceed the maximum weekly benefit amount set in Nevada.

The maximum weekly benefit amount is $469.

I Just Applied for Unemployment Insurance. Now What?

• Report Your Waiting Week

The week after you file your unemployment claim is called the Waiting Week. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements.

If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.

• Start Looking for Work 

Keep track of your work-search contacts. You are required to make at least two contacts per week to receive payments and waiting week credit.

• Discuss Possible Issues 

If you were discharged or quit your last job, expect a call (or email if that is your preferred contact method) to determine if you are eligible for unemployment insurance.

What Happens After You Are Approved for Unemployment Benefits?

You must file a Weekly Certification Application every week you are receiving Unemployment Benefits until you are employed again. This weekly claim is like a follow-up application that certifies your continued eligibility for the program, and proves you are actively applying for new jobs.

It’s important to remember that your Unemployment benefits may be denied or delayed if you fail to complete your weekly certification. 

How to Appeal an Unemployment Insurance Denial

If your Unemployment Insurance application was denied, you have the right to file an appeal within 11 days after the date of the notice of denial. Appeals must be written and signed by you and must include:

• Your full name
• Your address
• Your Social Security number
• The reason for the appeal

You may submit your request for an appeal by fax, mail, or in person. You can fax your appeal to (702) 486-7949 or submit your appeal by mail or in person to:

Office of Appeals
2800 E St Louis Avenue
Las Vegas, NV 89104

If you have any questions regarding the Nevada Unemployment appeal process or you need assistance with your appeal, call the Unemployment Insurance Appeals Office at (702) 486-7933.

Need More Help?

If you have general questions about Nevada Unemployment Benefits, call the Nevada Department of Employment, Training, and Rehabilitation customer service center at (888) 890-8211.

Contact your local Unemployment Office or visit an office in person. Find your nearest Unemployment Office location and contact information here.

The Nevada DETR is available Monday through Friday from 8:00 AM to 8:00 PM, except for observed holidays listed here.

View or Download Our Free Guide

While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.

Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.

1. Contact the Nevada Department of Employment, Training, and Rehabilitation Unemployment Agency
2. Unemployment Offices in Nevada
3. Need More Help?
4. View or Download Our Free Guide

Contact the Nevada Department of Employment, Training, and Rehabilitation Unemployment Agency

If you have general questions about Nevada Unemployment Benefits or an Unemployment Insurance claim, call the Nevada Department of Employment, Training, and Rehabilitation (DETR) customer service center at 1 (888) 890-8211.

If you have questions about appeals, call the Unemployment Insurance Appeals Office at (702) 486-7933.. Or, learn about the appeals process and access the appeals request form here.

The Nevada DETR is available Monday through Friday from 8:00 AM to 8:00 PM, except for observed holidays listed here.

Unemployment Offices in Nevada

Nevada JobConnect Career Centers help job seekers with work registration, career information and guidance, education and training opportunities, resume building, and more. Find your nearest local Unemployment Office’s location, hours of operation, and phone number. Or, go to the Nevada JobConnect Career Centers page here.

Need More Help?

To find more information on Nevada Unemployment Benefits and Services, visit:

To file an Unemployment Insurance claim online or over the phone:

• Call (888) 890-8211

View or Download Our Free Guide

While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.

Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.

1. How to Apply for Nevada Unemployment Insurance
2. How to Check Your Application Status
3. The Unemployment Benefits Waiting Week
4. How to Appeal a Denial of Unemployment Benefits
5. Need More Help?
6. View or Download Our Free Guide

How to Apply for Nevada Unemployment Insurance

To apply for Unemployment Insurance in Nevada, complete the following three steps:

1. Gather the documentation related to your previous employment and information you will need for the application.

2. Choose how you are going to apply, whether online or over the phone. 

To apply for Unemployment Insurance over the phone, call (888) 890-8211 Monday through Wednesday between 8:00 AM and 5:00 PM.

3. Submit the Unemployment application, which is also known as filing a claim. 

If you have questions about the application process or require assistance, contact the Nevada Department of Employment, Training, and Rehabilitation (DETR) Monday through Friday from 8:00 AM to 8:00 PM at:

• Northern Nevada Phone Number: (775) 684-0350
• Northern Nevada Fax: (775) 684-0338
• Southern Nevada Phone Number: (702) 486-7987
• Southern Nevada Fax: (702) 486-7987
• Rural and Out-of-State Callers: (888) 890-8211
• TTY Relay: 711

How to Check Your Application Status

You can also check the status of your application by calling the Nevada Department of Employment, Training, and Rehabilitation customer service center at 1 (888) 890-8211.

The Unemployment Benefits Waiting Week

You will not begin receiving Unemployment Benefits immediately after submitting the application. By law, you must wait one week before finding out whether you will begin receiving benefits. This is called the Waiting Week.

The Waiting Week is the week after you file your unemployment claim. During the Waiting Week, you must file a Weekly Certification Application through the claimant portal and the Unemployment Office will make sure you are still unemployed or underemployed, and meet all other eligibility requirements. If approved, you will begin receiving your weekly benefits the following week. You are not paid for the Waiting Week, but you do receive a Waiting Week credit.

How to File an Appeal If You Are Denied Unemployment Benefits

If your Unemployment Insurance application was denied, you have the right to file an appeal within 11 days after the date of the notice of denial of your Unemployment claim. Appeals must be written and signed by you and must include:

• Your full name
• Your address
• Your Social Security number
• The reason for the appeal

You may submit your request for an appeal by fax, mail, or in person. You can fax your appeal to (702) 486-7949 or submit your appeal by mail or in person to:

Office of Appeals
2800 E St Louis Avenue
Las Vegas, NV 89104

If you have any questions regarding the Nevada Unemployment appeal process or you need assistance with your appeal, you may call the Unemployment Insurance Appeals Office at (702) 486-7933.

Need More Help?

For help with an Unemployment Insurance application, or for any further questions about your Unemployment Insurance claim, call the Nevada Department of Employment, Training, and Rehabilitation customer service center at 1 (888) 890-8211.

You can also visit or call a local Unemployment Office for further assistance. Find your nearest Unemployment Office location and contact information here.

The Nevada DETR is available Monday through Friday from 8:00 AM to 8:00 PM, except for observed holidays.

View or Download Our Free Guide

While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.

Our free Unemployment Insurance Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view our free guide here.

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